Great hospice experience- they provide a full team and all very responsive including the office…read morestaff when you call. I previously used two other local hospice companies for another family member and both of those were fair to poor. Ancora is excellent and recommend them.

There comes a time in your own life when you have to deal with hospice for a loved one. I have been…read morethrough it with my Dad and my oldest brother. Now it was time to see my Mom got the best possible care in the final stages of her life. Through the hospital we were hooked up with Keystone Hospice after efforts with palliative care were not enough anymore for Mom's emphysema. They were at the hospital quickly and talking to us about our options. Mom was in pretty rough shape, but she wanted to be home to die and once we relayed that to Keystone, they were on it. It took 24 hours to stabilize her enough for the ambulance ride from Boise to Nampa, but they got her home. Keystone supplied a bed, bedside table, wheelchair, potty-chair, and everything we needed to keep Mom clean and comfortable. A team of four people came to the house before Mom arrived and trained me on medications she would need and when to administer them. A case worker, social worker and religious support were all there to welcome Mom home along with a nurse. The days passed and Keystone never lost touch. At one point Mom complained about the air bed being more uncomfortable than the bathtub. I called and asked for another option, and they were there in a less than two hours with a foam mattress that made Mom happy. Mom saw her 89th birthday, which was a goal of hers. I had three more beautiful days with her before she passed one morning. A nurse was at my door within an hour and a few minutes and took care of Mom getting her ready for the funeral home. Losing a loved one is horrible no matter how you slice it, and I cannot thank Keystone enough for their magnificent work before, during and after hospice. These amazing people are your go-to in the Treasure Valley.

Absolutely Amazing teams! Our Dad was treated with Love and Care! Thank You so very much!read more

Been seeing Dr. Faught and their staff for about a year now and they are the most pleasant people…read moreever! From the front office to the MAs and other providers and NPs. I appreciate them and how thorough they are, with both myself and my two children. Glad I found them through my work.

Beware! They cherry…read morepick their patients, to minimize expenses based on your medical history.

Recently I returned from California sick. I thought it was Covid so I quarantined myself. I mad a…read moreappointment with TV medicine. By now I was hallucinating 24-7. I went in days before my appointment missed my appointment. Stephanie Dr Crownovers RN saw me. The next time they spoke she told him how I wasn't acting right, my skin color was not good, I was glassy eyed. He said called him and get him in here. That busy people would take time out of their day to be concerned about someone that most practices would consider just another patient amazes me. The story gets better, I went in and Dr Crownover did blood tests in house. Who has a lab in their Practice TV Medicine does. In a short time He told me to go to a certain place because they work with my insurance better and cost less. He was truly concerned about me from my health to finances. About 30 minutes later getting a CT scan. Dr Crownover himself calls me and tells me that someone needs to take me to the hospital. At the hospital I am told that I may not survive. I had a mess in my liver that was over 30cm in diameter. It had filled my body with ammonia I was in trouble. The hospital did a good job of helping me get my health turned around. I was sent home after the hospital had told me that their home care manager had set up everything and I was good to go home and people would be calling and setting up taking care of my home care needs. About a week later and no one has called I have no idea who to call. My wife called and Spoke with Michaela and Stephanie. They have stepped in and taken such good care of me. I have no words to say thank you big enough. Other than to say you have saved my life.

I called theee months ago for paperwork to be faxed to insurance and it wasn't done. I called today…read moreand they refused to fax in paperwork for insurance unless the insurance called them. They used to be a great clinic but their customer service is unnecessarily poor. I'm trying to fix a problem I didn't generate and they have no interest in helping.

The care was amazing at this location and received the upmost attention and care to detail. Thank…read moreyou all the friendly staff that keep this place amazing

This facility used to have a good reputation and great care. Now, Rocky Mountain Care owns it and…read moreAlta manages the therapy. They treat their employees poorly and poor staff satisfaction leads to poor care. They don't have consistent therapy and they don't staff for speech therapy needs. The dietary team and kitchen try to make decent flavorful meals for pleasing everyone. The CNAs work very hard and many are very good but understaffed.

We moved my dad here after a poor experience elsewhere and we loved it! The staff and management…read morewere kind, thoughtful, professional and took spectacular care of my dad. He had many health issues in addition to dementia, but they took care of each of those needs as if they were taking care of their own parent. My dad was put on hospice and we were able to be with him 24/7 through that process. I cannot say enough kind words about Family Life Memory Care and the compassionate and diligent care they provide for your loved one. Thank you!

This is truly an incredible facility in every way from their loving Mystery rides out in the…read morecountry,ice-cream stops,crafts,music and taking time to read the local news to the residents as well as their caregivers doing the ladies nails. Oops I forgot to mention the food! From Roasted Turkey to Pulled Pork, Pizza and I could go on and on. The loving care given to each resident is remarkable I am blessed to have my husband being cared for by the wonderful staff at Family Life

My 97 year old father-in-law is there for respite care. We were welcomed by admin and caregiving…read morestaff. They are wonderful.

Nurses are kind here but there has been no accountability for the injury they cause to my…read moregrandmother who was in after having a broken hip fixed. She was ran into a wall by a nurse (complete accident) and her leg hit the wall and long story short, they broke her leg in a different location. They did not inform anyone of what happened and still have not. We wouldn't have known if my grandma hadn't said anything. No one is taking accountability and trying to place blame everywhere else. Very disappointing. The facility and staff seem very kind and considerate however every time I have gone in. The facility is clean. I really wish this accident didn't happen otherwise I'd have a much different review.

Update: Beware on leaving reviews. Shortly after posting this the owner called me (which means they…read morelooked me up in their system). 2nd Update: Received a pages long direct message (separate from her response below) in Yelp in which I was chastised by the owner for hanging up the phone on her and in which my confidential medical information was discussed. Additionally, three additional immediate five star reviews were quickly posted so I personally might be a bit cautious about where those came from. OP: I thought I was starting up with an established primary care provider. The signs on the building were temporary and removable. Did the initial appointment and bloodwork. They scheduled a follow up in two weeks. In the meantime I did some research and clinics by the same name in other states had terrible reviews and said it was a scam to sell supplements and weight loss surgeries. I went back to see what happened. They reviewed my results and presented a list of supplements I needed that I would be able purchase at the front counter. Keep in mind, I am on prescriptions for daily multivitamins, daily prenatal vitamins (not pregnant, for folic acid), and vitamin B-12. I didn't go back.

I can't recommend seeing any doctor/PA at this office, but the front desk staff is delightful…read more I found that the medical staff does not chart well. I've had to tell them numerous times the same information. Medical information. You know, data they're supposed to have handy. I've had tests ordered missing key markers and had to go back and do them again. I've had incorrect tests ordered. Total waste of time. Overall, the quality of care here is poor and not worth your time.