Another shoe store at the mall with non-existent customer service. I was in there for about 5…read moreminutes, walked right by the only employee on the floor and she didn't greet me or even smile at me. We were literally right next to each other at one point and SHE NEVER SAID A WORD! I just can't believe the lack of common courtesy around here. *If you work in customer service please remember that you have to greet customers when they walk into the store. You also ask if there's anything you can help them with....you say please and thank you (they're called MANNERS)...and if you don't like doing that then DON'T WORK IN CUSTOMER SERVICE! Smh Okay, that was all

From the owner: At Shoe Dept. Encore, you can find brand-name shoes, the latest trends, handbags and fun…read moreaccessories at affordable prices for women, men and kids. With our large stores, there is plenty of room to shop and TV entertainment areas for men and kids! We're a family-friendly footwear store with 1000+ locations carrying well-known brands for everyone such as HEYDUDE, Crocs, Skechers, Timberland, Tommy Hilfiger, and branded athletics such as adidas, New Balance, and Converse. Brand selection varies by location. We also offer a selection of shoes in extended sizes and wide widths! Our store associates are ready to help find your fit. Whatever your style, whatever your budget - that's our Dept.

Small but nice selection of gear, shoes and active wear. Helpful employees. Decent prices.read more

Most ghetto academy in all of Texas. Went in to buy a pair of Ray Ban sunglasses. Took forever to…read morefind someone despite the fact that there were three employees in range chatting. The woman was uninterested in showing the glasses and had a strange look on her face almost as if I was a bother. As if that wasn't bad enough to warrant 1 star, she topped it off by giving me my new black sunglasses in a brown case. Great job Academy

I went to buy a thread mill. Two sales associates stud buy talking never offered assistance then…read morewhen I finally got off the thread mill they finally asked if I needed assistance. When I said no it was kinda late they got pissy. When I took their pictures one actually came after me telling me I couldn't do that. He actually followed me out to the parking lot. Think I'll send it to corporate