This review is about the manager of music and beyond, Lindsey Baird…read more My daughter went to music and beyond since she was 8 months old and I have never had such a disappointing experience with this business. At age of 5 we decided to enrol our daughter for piano class, Lindsey Baird sent me a Bank and Credit card authorisation for the automatic withdrawal of tuition, the way the authorisation red was like a blank check that allow them to withdraw whatever amount they want from my bank account. When I sent an email and requested to specify the monthly tuition, she stated that I was rude asking for that and they will never state that in any form or bank authorisation . Then in a following email she stated that our daughter was not a good fit for the classes and we should look elsewhere for lessons. I believe she may had a bad day or she did not know the meaning of customer service. But sending such a rude response to a customer of many years is not how our community in Alamo function. The teachers in Music and Beyond are really hard workers, but Lindsey's poor customer service can drag down any business.

We enrolled our 7 year old daughter in piano lessons in Alamo one year ago. She had no previous…read moreexperience in music and no one in our family has any musical genes. Varun was assigned as her instructor. We had no idea of what to expect or how she would progress. Wow! We have been pleasantly surprised with both Varun and Music N Beyond. She just finished her 2nd recital, and these piano lessons have given her confidence and a talent she can use forever. We can't say enough good things about Varun. He is patient and caring, has a good attitude and is a great teacher.

Our so take lessons here. He's always excited to go and the energy is always positive .read more

After talking at length with a sales person on the phone, my blind music partner and I were assured…read morethat the guitar and amplifier we inquired about was in stock. I did not mention that we travel with her Guide Dog (Ferguson) from Guide Dogs For The Blind in San Raphael. We arrived, having traveled an hour from El Cerrito, fully prepared to spend ~$4000, and see if they could order another $4000 worth of gear. While attempting to seat my Blind partner with her pup, a short, young, bespeckled man rushed over and said "No dogs allowed in here." I quickly informed of the "Guide Dog" status, to which he replied "Doesn't matter- you can't have a dog in here". I gently informed him of the law, via ADA, and he repeated, "Doesn't matter, you cant have him in here". At that point, the man behind the counter shouted, over a few customers' heads, that he had allergies and we need to get the dog out. I told him we'll be leaving, but that he should familiarize himself with possible exemptions of ADA rules. My feeling is, that if we had been treated more politely and professionally, we would have been happy to return later, when he was not present, to consummate a win-win deal with a different sales person. Seriously rude treatment from both staff members. This is not a misinterpretation of the exchange; these guys were crude. I am neither vindictive nor litigious by nature, nor is my Blind partner. But in this case, she is seriously considering action.

I assume this studio provides beginner level piano lessons ONLY! I have called and talked to one of…read moretheir instructor on the phone and told her specifically I am looking for advance piano instructor and she offers me that she's able to teach me. I have just try one lesson with her today and I am surprised to see nowadays everyone can call themselves a professional piano teacher. For anyone that is looking for professional level or advance level piano playing just skip this place and don't waste your time and MONEY! Not to mention how she told me half hour was suppose to be 50 dollars then she just decided to raise it to 60 after knowing that I might not comeback.

I just started lessons with Janet Murray at Music One Studios and I've found her to be an…read moreincredibly patient, gracious teacher. With her encouragement and patience, the learning is much smoother than when I tried to play piano on my own by ear. She's teaching me not only how to play, but also some important introductory music theory. She's wonderful.

I met a new friend here. We've been traveling around the same circles for a while but never met…read more She mentioned on FB that she was having her Ukulele tuned up here and we decided to meet. It was my first time in this shop. Wow, what a great little music store. They've got a ton of Ukuleles and other instruments as well. I brought my Ukulele because my E peg was buzzing when I play it. He had my ukulele fixed in less than two minutes and didn't even charge me! Now that's what I call GREAT customer service! I will be returning for my future musical needs. I'm eyeing a banjolele that I spotted while my friend finished up her transaction. I do recommend this shop, they are friendly, give good custom service that you just can't get at the big box music store.

A friend recommended I go here since I am in the market for a new banjo--couldn't believe my luck…read morewalking into this space! Was very attended to by the staff who answered all my questions and will be returning here soon. Highly recommend!

Our kiddo has been at School of Rock for about a month, and he absolutely loves it. The staff,…read moreowner, and teachers are incredibly positive and encouraging : a good group of folks who are legit musicians, and kind and patient with the kids. You can tell they love what they do, and they do it well. In only a few weeks our guy has improved so much with drums; it's hard to believe he went from randomly banging drum heads to sounding like a real drummer. The format of one private lesson mixed with one group practice session every week seems key to student success - nothing beats jamming live with other musicians! Daily practice is also necessary: as long as you're willing to put in the effort you will see results. Thank you SORWC! You guys are awesome and we feel so lucky to have you in our town!

The person I met today was not friendly and unable to show any manners. I would not send my…read morechildren to learn music there.

We got our first piano recently from the Walnut Creek Music Exchange. Before we made this purchase,…read morewe visited a few piano shops and explored online listings. We ended up going with Walnut Creek Music Exchange for a number of reasons. First of all, their price is highly competitive. We purchased a used piano. The price offered was very good for a super well maintained used piano (they certified it before putting it on the floor). They also have a 10 year trade up program that we may apply every dollar that we spent on this piano to trade up for a different piano within the next 10 years, as long as the second piano is at least 2 times the price of the first piano. Their moving cost is super affordable, about 25% the price compared to other piano moving companies. Secondly, customer service is excellent. Store manager Carson blocked out one hour to spend with our family and patiently explained each piano to us. He even played songs on a few pianos that we were interested in so we could hear difference of the sounds from each piano brand. Lastly, their professionalism is unbeatable. The piano came within 2 days after purchase, tuned! They also gave us a free voucher to have the piano tuned again whenever we like within one year! We highly recommend Music Exchange Walnut Creek!

Disclaimer: I am musically challenged and know NOTHING about pianos! All I know is they play pretty…read moremusic and cost a lot of money, but we sold our daughter's piano before moving to California so we "had" to buy a new one. We walked into Music Exchange to look at their used upright pianos. We were immediately blown away by their large selection of new and used grand and baby grand pianos, upright pianos, and digital pianos. Of course some pianos costed upwards of $45,000 but others were very affordable between $1,000 - $5,000. Salesman Buddy showed us several affordable options and he truthfully told us the one we fell in love with was badly out of tune and offered to have it tuned for free before we made a final decision. As I was writing down my contact information for him, my husband and daughter fell out of love with the old piano and in love with a brand new digital piano which was priced $ 3,000 below retail price!!! No, Buddy didn't tell me this price difference we knew it as it was the new version of the old digital we just sold and did our homework lol The piano was delivered with white glove service to our house in less than 24 hours after purchase and now my house is filled with beautiful music again.

My kids have been taking lessons here for a couple of years now. The staff is easy to work with and…read moremy children have been learning so much. They both have Emily Rae as their teacher. She's a gem!

My son has been coming here for drum lessons and Sonia is the best. She is very kind and patient…read more My son always looks forward to coming.

I have been playing guitar for a little over a decade. I've had many teachers but no one has been…read moremore effective than Patrick Bradley and his staff of awesome musicians and teachers. There is no set curriculum. They know we all have different tastes and musical goals and they create a plan based on whatever musical direction you want to go down. They also have a jam week where students get a chance to showcase their skills and get a feel for the stage. You get the same quality instruction you would get at a university but for a fraction of the price! Please give this school a chance you will not regret it!

My son Edward has been taking lessons at Bradley School of Music, and I couldn't be happier with…read morethe growth I've seen in him. Not only has his skill on the keyboard improved tremendously, but his confidence and excitement for music have grown as well. The environment here is positive, inspiring, and very student-focused. His instructor, Brooks Lundy, is phenomenal. He has that rare ability to both teach and genuinely connect with young musicians. You can tell he truly cares -- he encourages the kids, challenges them in the right way, and brings out the best in each student. The opportunities for students to perform and collaborate with others have also been amazing. Watching Edward play with his bandmates has been one of the highlights for us. If you're looking for a place where your child can learn music, grow creatively, and develop real performance experience, Bradley School of Music is the place. We're grateful for the care, passion, and professionalism they bring to every lesson. Highly recommend!