I cannot recommend Mike Pion enough! I have worked with Mike to buy/sell properties over the years,…read moreand he just helped my family member purchase a home. He has exceptional market knowledge, and his understanding of local market trends have helped my family make informed decisions at every stage. Mike and his team are extremely professional and dependable. Their responsiveness to calls and messages sets him apart from others in the industry and gives peace of mind. Mike is also very personable, offering genuine care and support throughout the entire home-buying process. He will go above and beyond to make the process seamless, and even enjoyable, from start to finish. I would not hesitate to work with him again and will recommend him to everyone I know.

Debbi was fantastic. I purchased land that Debbi had as a listing. I didnt bring a realtor to the…read moredeal. Debbi was very fair, open and transparent to make the deal happen. I could not be more happy with my experience, debbi goes above and beyond her job. She was a pleasure to work with and i enjoyed the process. I would highly reccomend her!!

Debbi is a phenomenal realtor that was our buying and listing agent. She was attentive to our needs…read moreand kept us informed every step of the way. She went above and beyond to sell our house and helped us find our dream home. She was always available by phone and made us feel like we were her only clients. She made the home buying and selling process as stress free as possible. We can't recommend her enough.

Great manager and maintenance staff and the area is well maintained and landscaped. The location is…read morecentral to everything you might need.

A wonderful office staff, always so helpful. Even retrieving documents I needed far after I lived…read morethere!

Frequent, myterious extra fees and charges create billing issues for tenants, even those who always…read morepay in full and early. Other posters are right about the lack of parking, which wasn't an issue for me when I first moved here. Bug problems (other posters are also correct about this) mean that pest control will come in and out of your place regularly, sometimes planned/expected and sometimes not. Maintenance will also feel free to come and go whenever, unless you fight hard to stop it. Rent *will* go up $20-30 monthly every year if you decide to live here, although I was told there would only be small (or no) annual increases before signing a lease. Photos will show you a rooftop deck, and while the view's fantastic, furniture keeps diminishing and it's kind of a wreck up there in reality (certain tenants share a huge piece of the blame for that). Stairwells continually have dirt, trash and dead bugs, seems like only halls are "cleaned" and then not always frequently or well. It's a good location and view, and the apartments themselves have some character over standard "cookie-cutter" buildings ... if you don't mind all the other stuff.

I lived at the Grayco for 2 years and it was absolutely great, and completely stress free! I moved…read morefrom the west coast for graduate school and needed to find a place to live quickly. Ann was so helpful--she was patient, informative, and was able to organize everything over the phone. Once I arrived, everything was smooth sailing. The building is older, but has so much character, and everything is kept up very well. Also, the maintenance team is unlike any other. Joey and Carlos were always a phone call away. Anytime I had an issue they made sure it was taken care of immediately. They are truly so kind and so helpful! Everyone at the Grayco is there to make sure that you are living a comfortable and stress-free life while being a tenant. The entire staff is unbelievable and you will not be disappointed living there!

our maintenance project was taken care of quickly. Dave was very efficient and took care of our…read moreproblem .

Awesome amenities, only a handful of updated apartments and mostly outdated ones are available. The…read morecommunity is huge. The apartment: The lady who toured me did not show me the amenities in person. The main reason I visited was to see all the amazing things I had seen on their website. She took me straight to the apartment, which was across the main road past the light. Really far from the office actually. Needless to say, I wasn't thrilled by the outdated apartment I saw and didn't even know where the amenities where.

Greg has been my property manager for many years. I have been taken advantage of by other property…read moremanagers, but he has treated me very fairly. He has gotten me through the toughest times in the economy. As a landlord I appreciate all he has done for me and don't know if I would have survived as an out of the city landlord.

I personally don't recommend any of its apartments to anyone. They very discusting, full of bugs,…read moreBlood, trash every where, they don't clean the apartments before showing and they smell really bad. They seem they only patch things up instead of fixing it properly. Walls have holes, full of palster and not sand down and finish. Iam highly disappointed on this company, but most for the time wasted and the embarrassing sigh i have personally seen

The Topper Team did a phenomenal job replacing the carpet in my husband and my new home. Dan did 3…read morebedrooms, stairs, living room and 2 small hallways all in 1 day! Insanely good install too.

Created a yelp account just to post this. I've lived at Union Flats since May 2022, and while the…read moreapartment looks modern on the surface, the experience over time has been one of neglect, disorganization, and complete lack of accountability from management. 1. Chronic Noise Complaints -- Ignored for Nearly a Year We began reporting severe noise issues with our upstairs neighbors around December 2024/January 2025. These weren't just occasional disturbances -- we're talking constant, disruptive stomping, yelling, throwing parties, sometimes shaking our walls and ceiling. Typical college frat behavior and an absolute nightmare. We submitted multiple noise complaints via the resident portal and received no response. We eventually followed up through direct email. At one point, a staff member named Melissa finally responded, telling us to contact Hampden Township Police ourselves -- essentially washing their hands of the issue. She also requested audio recordings for legal documentation "if the situation escalated." We provided those recordings. No follow-up. No updates. No indication anything was done. We were left guessing based on whether the noise slightly improved, but eventually it escalated again. This past weekend on September 21, 2025, their party, their TV and voices were so loud, we could hear it from the building entrance hallway. The stomping and crashing sounded like full-on wrestling matches. We had no choice but to contact police, just like management originally told us to -- because they did nothing. 2. HVAC Failure -- Another Example of Neglect This isn't our only issue. Our HVAC cooling broke and remained broken for nearly six months from Oct 2023 going into Spring 2024. We were told by management that they couldn't fix it until the weather got warmer, and then when a warm spell hit, we never heard back. We had to reach out again just to get basic air conditioning. Our apartment's thermostat read 88 degrees at one point while the call center agent we got directed to couldn't even find our original maintenance ticket because it was submitted in Oct 2023 when I called in 2024 to follow up. Union Flats has a chronic issue with broken HVACs throughout the complex. Their go-to excuse is that they must "wait for the HVAC vendor to be on site," which can mean waiting weeks with no air or heat while they give you this dinky air conditioner window unit that barely cools the living room itself. There is zero urgency when it comes to resident well-being. 3. Empty Marketing + Lazy Copy/Paste Responses Meanwhile, we're constantly spammed with emails about their new EV charging station -- as if that's more important than working HVAC systems or basic peace and quiet. And anytime someone leaves a negative Google review, management responds with the same robotic, copy-pasted message: "Thank you for taking the time to leave a review... We're sorry to hear your experience wasn't positive... Please email us at unionflatsmanagers@wpmllc.com." If they valued our feedback, they'd stop ignoring complaints, losing tickets, and forcing residents to deal with police just to feel safe in their homes. Over and over again, Union Flats has proven that they do not care about tenant wellbeing. Any problem you have from loud neighbours to broken HVAC units will be handled as slowly and vaguely as possible. They've raised our rent every year and it's not worth it. This place is a money machine, not a community.

My partner and I have lived here for 3 years and we are ecstatic to be moving out. Although it's…read morenice to have a pool and fitness center in the community, the cons make those things not worth it. Things we like: -The maintenance crew is incredibly helpful and kind and has made sure that when they needed to come in and fix the plumbing, that the time worked for us with having a newborn. -Its nice to have a bathroom in the primary bedroom. Things that we absolutely hate: -Rent is incredibly expensive for paper thin walls and facilities that are mediocre, at best -Management is unresponsive and not very kind -Our rent has gone up a lot since we moved in for no reason other than inflation. They would rather lose respectful, clean tenants that have never caused problems than keep their rent at a reasonable rate. -They have no idea how to manage recurring payments. They've forgotten to add the pet fee for over a year and a half and then when we said that was their problem, not ours and we weren't paying it back, they said they would "let it go this time". -When we broke our lease 3 months early due to buying a house, they said they would only honor it if we complied with their BS rule about paying an additional 2 months rent even though they routinely brag about having a waiting list. The money grabbing corporation is atrocious. -They guest bathroom tub is incredibly small. An average sized adult can't take a bath. -They heating/cooling system is in a closet in the living room. The only place to put our TV is right next to this closet. When the heating/cooling is on, it's so loud it's impossible to hear the TV unless you turn it way up. I get that the renting world is messed up all around right now with slumlords, disgustingly high rent, and low quality housing abound, but do yourself a favor and look elsewhere.