We are so very happy we moved our mother to Ashton Place. She was in a different assisted living…read morefacility that just wasn't a good fit. It was very large, many residents, and not really what our mom needs. She needs a little more help than they were able to provide. Paul and his team go out of their way to make sure our mom is comfortable and included. She is comfortable enough to socialize and participate in events, and that just wasn't the case before. We are so very grateful!

I couldn't ask for more. Paul, the owner, has been extremely helpful with my move to Ashton Place…read more This facility is kept very clean, the staff is very pleasant and accommodating, the food is very good, and I feel very relaxed and happy here. Thank you Paul for being so attentive and caring. I appreciate all you have done to make the transition here smooth and for all your staff to help me feel welcomed and at ease. I am forever grateful.

My mom lives in skilled nursing and she gets amazing care, everyone is so nice and the place is a…read moreclass act. Thank you

I find that this community is truly a quality organization whose CEO has extensive experience in…read moreoperations. The managers are some of the best I have ever come across both from an experience level as well as personality and passion for the seniors. I wouldn't be worried about a reduction in staff at the top level as this is prudent business management during these fiscal times. My experience and the residents I know who have moved there in the last 6 months tell me they are extremely happy to live at Aviva. You have to be careful about all posts you read both positive and negative - always validate!

Well what seems like a good place and a great rate is just a scam to take your money. Was quoted a…read more"special price" and placed on a waiting list being promised the deal would be honored at any time the. They had staffing changes and everything went downhill and that was a flat out lie and they added an extra $900 on after all the medicaid paperwork was approved for the lower cost. Called all the way to the top and got a "sorry can't help you." Sad that our elderly population is being treated like this.

We moved from NY recently and moved my dad down from his assisted living facility there to Savannah…read moreGrand. Where do I start? The experience has been awesome! I cannot say enough about all the help Michele and the staff have given us from getting the correct paperwork filled out to leaving things in the fridge to welcome my dad. He moved in yesterday and the staff immediately formulated a plan for his best care. They have gone above and beyond in EVERY area.

STAY AWAY FOR MEMORY CARE! If you are looking to put an…read moreAlzheimer's patient into their memory care, do yourself a favor and seek out another facility. My mother was transferred here and the arrival was a disaster. She was found wandering the parking lot and asking for my father (who has been dead for 31 years). Then once they got her into the unit, I was told by the nurse that she was very uncooperative about taking her meds. Why they couldn't slip it into her food or drink is beyond me. Then when I called to see how she was, both times I was connected to Deborah. She had the most miserable tone in her voice and complained about my mom packing and unpacking. I did research on this and it's very typical for Alzheimer's patients to do that when in a new place. She also said that she refused to take her meds. Why is this even an issue for someone who is supposed to be trained to take care of people with dementia? Then we were told after she had been there for only 5 days, she was going to be kicked out. We asked for help from the staff there to find her a more suitable facility. It typically takes about a month for people to get adjusted. They gave her 5 days! The director, Michelle Orlando, told us she "exhausted the search for every place in the area." My husband called 2 places the same day and we were told there was plenty of room at both. The icing on the cake was when Michelle told me "Your mother has been absolutely vile to everyone here since she arrived." This was already an emotionally draining time for me and to be told those exact words about my ailing mother told me all I needed to know. She was moved to another facility and is doing great. This is because the new facility has properly trained staff - not miserable nurses who complain about my mom and a director who couldn't even be bothered to call another facility for me. STAY AWAY FROM THIS PLACE! It's truly all top show. They entice you by showing you their facility and claiming to have properly trained staff. This is false! Good luck if your loved one comes here and experiences the anger that most dementia patients will go through. Their staff aren't trained to handle those patients. On a side note, they charged us $4400 which was fraudulent. Mom wasn't even there a month, yet they wanted to try to get over half her monthly rent on top of the $10,000 I paid them. They are truly fraudulent in their practices and what they promise people. All this while we are in an extremely vulnerable position. If this keeps one person from making the same mistake we did, I'll be happy. BTW, for those looking for memory care facility, please make sure the staff is licensed to administer alternative delivery systems such as a topical gel for benzodiazepines. This has been the saving grace at her new facility.

The facility is fabulous, the staff caring and engaged, and there are LOADS of activities to keep…read moreeveryone who wants to participate involved. I was so sorry to read about the previous negative review. It's not what most have experienced here.

After two years of residence I cannot give a positive review! The food is institutional, poorly…read moreprepared, never changing and not healthy in choices. Maintenance is poor. Waiting for a clothes dryer to be repaired or replaced when moving in took two months, later a broken washer took over a month. A nonfunctioning shower in guest room was not corrected while I had company for a week and still not fixed when I left! They had changes in management twice and neither was efficient or caring. The apartments were lovely and spacious but housekeeping was non existent the first 18 months and then poor until I left. The residents were very nice and friendly but poorly screened for IL, assisted living or memory care. I cannot comment on anything other than IL where I lived.

My aunt lives at Amira choice and the care is amazing. The staff in the dining room go above and…read morebeyond to please everyone. The caretakers on the floor she lives are also spectacular. The assistant director Donna McGrath is always available for any feed. Back. I can't say enough about how hard everyone works to make her stay at Amira wonderful.

As a patient advocate also providing private duty care I have dealt with most of the local…read morefacilities. I must say my experience with Fountains of Hope was wonderful! The sales staff (Lisa) was courteous and caring going far beyond the original placement. The care staff was wonderful. Especially the first floor nurses-Amy and all the nursing staff as well as the Director of Nursing Nadine. My client was hospitalized and ultimately came back on Hospice. The care staff went over and above what I have seen at any other facility in the Sarasota/Bradenton area. They checked on my client hourly, always making sure they were clean and comfortable and took care of any needs that arose immediately. The staff's attitide, smiling faces, compassion and empathy when dealing with a difficult situation was stellar.They treated my client and the family as they would treat their own. I would put this facility on the top of your list when looking for an ALF/ Memory Care. Though they are faith based they accommodate all faiths/beliefs. I take my advocate work very seriously and have seen some terrible treatment of our seniors at others facilities. I would not hesitate to place another client at Fountains of Hope in Sarasota. Thank you to all the staff that made a difficult situation as pleasant and caring as possible.

Inexperienced and incompetent management results in emotion-driven…read moredecisions (rather than logical/rational) that can endanger the welfare of their residents. I'll report healthcare violations with Florida's Agency for Healthcare Administration to request full investigations. The formal complaints may take time to appear on the AHCA website. Beware of this facility. There are many better options. Qualified and experienced management is paramount. This facility lacks both

Beautiful place, was there to work overnight with a client at the Assisted Living. The staff was…read morevery friendly and helpful

Thorough, efficient staff; very good food-Spectacular location…read more Family member has just "joined the team from the tower now to Smith Care due to Mom's additional requirements. Really happy she is here! Bravo to the whole team.

Needs updated photos Hard to get a hold of anyone there in…read morean emergency Always short on help

My parents were at the Windsor of Lakewood Ranch years ago and had a good experience. I would…read moredefinitely not recommend this facility now. My significant other was here for 3 years. While the facility was recently renovated, the quality and amount of care does not match the price they charge. Staff seems disengaged and constantly on their phone. Communication is bad. You can't get a return call from nurses. There is little communication from management. Maintenance requests get ignored. My significant other had a broken freezer for months despite multiple requests. He also had valuables such as money and phones that suddenly "disappeared." This place is not worth the money they charge. Make sure you go beyond how the facility looks.