I do not have anything positive to say at this point until they get their nursing staff to be…read morebetter. The nurses dont have their heart in it.

I am writing this as a daughter that took care of my parents after their health failed them both…read more My parents were happy at Water's Edge in Bradenton. That is the only reason I am giving 2 stars instead of 1. When it came time to have them leave, all went wrong with the billing and finances. They were charged double rent TWICE during the months we were working on moving them out to be with family in another state. I HAD to find the errors and chase them with the property finance person - one was refunded promptly, the other refund has dragged out for months after dozens of emails, many ignored and unanswered. I kept pushing for an answer and was finally told it would be refunded, but was "so old" from November of 2023 it would take several more weeks. It never happened. Now their finance rep says they don't owe us the double payment refund and to "look at their ledger" and sent me a copy. Means nothing when we have a charge twice taken from our bank and I have to justify and decipher their ledger? NO WAY TO TREAT A CUSTOMER, much less a family in our position. Lack of customer service and follow through is appalling. No way to treat a family or run a business.

I have lived in Freedom Village for over seven years. Its a wonderful place to live. My wife's…read moreaunt lived and died here as well. The negative comments on this site are old and there are always two sides to a story. They do not represent the opinions of those of us who live and love our community. Bill Twomey

The nursing care absolutely is not good The physical therapist Julian and Michelle they are really…read moregood. Mercedes checked on patients even if they were not in her section to take care of. Every one else seems to lack kindness because of language barrier. Got an infection after surgery in rehab.

Would highly recommend this place for care for loved ones. They take good care of their clients and…read moreneeds. Fabulous customer service.

From the owner: A Place At Home – Palmetto provides personalized, top-quality home care services designed to…read moreaddress the individual needs of seniors living in Palmetto, Ellenton, Parrish, Bradenton, and surrounding areas. Our mission is to empower seniors to maintain their independence and enhance their overall well-being by tailoring our home care services to suit their specific requirements. Each member of our caregiving team is fully trained to meet the demands of our clients needs. We are fully licensed and insured, offering peace of mind and a high standard of support. Our caregivers develop meaningful relationships with our clients, fostering genuine companionship while delivering attentive care. We are a non‑medical home care agency, providing home care services for daily living, companionship, dementia, and respite support. We offer customized care plans with RN oversight, rapid response to fill any vacated/missed shifts. Call us today for a Free in home consultation so we can learn more about your care needs. Thank you and I look forward to meeting with you!

Love this place! There are two identical cottages with 18 rooms each. The kitchen is in the…read moremiddle, the dining room on one side of the kitchen, the living room on the other side, and two hallways of rooms. Each room has a large window, and its own bathroom with toilet, large shower with a padded bench, and sink. Each cottage has a wonderful covered porch with comfortable furniture. There is also an enclosed patio. One building is for memory care residents, so it is locked. The other building is not locked. The property has lovely, large, shady oaks, and a large lawn where I like to have picnics with my mother. Most important is the administration and caregivers. There is a full time nurse, activities director, chef, manager, and the all important caregivers. They are all wonderful, caring individuals for whom I am so grateful for.

My family had a loved one reside at this facility and while our experience with the day-to-day care…read morewas not the reason for this review, our experience with management after his death was extremely disappointing. The facility had been paid in advance for the month. After our family member passed away, there was an unused portion of that payment that should have been refunded. We made multiple attempts to resolve the matter with the facility and management, but received little meaningful communication about when the refund would be issued. I understand that administrative matters can sometimes take time, particularly after the death of a resident. But families dealing with the loss of a loved one should not also have to repeatedly pursue money that is owed to them or struggle to get a clear response from management.

If you want your loved ones to be safe and attended To keep them with you safe this place doesn't…read morecare and is only seeking your money there have been deaths due to lack of care ! Their memory care patients are neglected and there healing room is like a room where ravers go to do drugs neon and trippy lights bizarre things like umbrellas and planes fake windows make ya feel like your in a FX production where's the hidden cameras

We used Sunny Bower as day support for my 86 year old grandmother!…read more What a wonderful group of people! The staff are amazing and my grandmother would always perk up whenever we rolled through the doors! If you're looking for assisted living or day support for your loved one you've found a gem. It's a small family oriented setting with really great people!

This is the worst memory care business I have ever encountered. iIt is an old building, dreary…read moreinside, few activities to help the residents. My husband said I hate this place, it is like a concentration camp. No private telephone allowed, no private TV, would not allow a family member to even talk to the resident, saying they were too busy. it might be ok if you have a patient who is in late stages of dementia....but I would place no loved one there.

Cannot recommend highly enough if you are ever in need. Indispensable. Just the biggest help when I…read morewasn't sure even where to start. I will be forever grateful to Sarah for providing the help and guidance I needed during such an uncertain time.

This is a fabulous place! I trust all the staff and the facility is ALWAYS clean! Top of the line…read morecare after trying many of people and places

My mother had horrible care she ended up in the hospital they call ed me and said my mother was in…read moreher final minutes she was stable when she left in the ambulance they lied when I got to the hospital my mother said it took them a half hour for the nursing home to answer the call light and an additional hour to call the ambulance then when she was released I refuse to let her go back there I asked for her ID and bank card and insurance they said I had to wait till Monday horrible horrible place wouldn't even let my dog go there

Home Instead provided assistance for my aunt. She mainly needed help with outside the house…read morethings, like grocery shopping and doctors visits, then a little help at her home. Seemed very happy with everything.

Used this service last season for my parents. Found different service this year that works much…read morebetter for us.