I brought my godson in today for a new suit for his Valentines dance. I don't think I can give enough kudos for our experience. Bond was so patient with us. I hadn't bought a suit in decades and wasn't sure where to even start. She was incredibly attentive and made sure everything fit just right. Trent met everyone in the store and has a few new buddies! Thank you so much for your patience, understanding and empathy. I appreciate you! read more

My first time buying clothes from Jos. A Bank and it was an excellent experience. Only the pants and the shirt are from Jos. A Bank. They both are part of the "traveler" series. The shoes and bow tie are from different stores. The shirt was not on sale but I bought it to wear with the pants which will be the highlight of this review. I actually wanted the purple shirt but the store did not have my size. As you could see, the fit is not the greatest on the shirt. The fabric is of average quality. Shirt size: 15 slim fit. The pants was on clearance and I got it for under $5. The hemline needed it to be shorten. My tailor was able to shorten it for an additional $12. The fabric is very thin though so it's not suitable for winter but would be most perfect for summer. It's a bargain price and of course I love it. Pants size: 31S tailored fit. Additional information: I am a quarter shy from 5'6, most current weight 146 lbs. Message me if you have additional questions. P.S. Jos. A Bank, please give me discount for the free advertisement on future purchases. read more

Jos A. Bank - Men's Clothing Near Me - TULSA, Oklahoma

I'm a pretty easy-going guy and I don't think I've ever left a review complaining about anyone's manners, so I'm sad to report that John was just strangely hostile and combative throughout our interaction. Beyond that, he essentially just refused to take a shirt down to the desired fit (tighter than 2+ inches out in all directions). John, I'm not sure if you're going through something in your personal life or if it was just an off day, but I hope you get it sorted out. I'm adding a star because the shirt was actually great for the price and I would have bought under any other circumstance than the weirdly negative energy it would have brought home with me. read more

Called, asked if I needed an appointment and the answer was no. Showed up, waited 30 minutes plus while one salesperson would randomly ask me questions while helping other multiple customers. Finally they sent over the high school kid to help me. I don't dress much, however after a career change I needed a wardrobe makeover. Truly clueless how much that would have cost, 500 dollars? 2500 dollars? Either way, I walked in planning on spending 1200-1500 dollars but I'll take my business elsewhere. read more

We have been here twice now. First to try on the suit second to get it altered. BOTH times they run around and help other customers after they start on you. One guy would say can I help you and you would say yes, he then would ask someone behind us and so on. JUST finish with one customer then go onto the next you don't have to have several going at one time and leave us waiting for almost an hour to finish up. You can tell they must work on commission. read more

I must say first, this is the only review I've ever written on yelp, or any other site. After visiting Jos.A.Bank in Utica Square this afternoon, I feel the need to let people know how completely inappropriate, and embarrassing the store manager, John R. Burgin was. I came into the store and was greeted by a female sales associate who was kind, and helped me with sizing. I informed her that I was looking around for options /ideas for my upcoming wedding in October. I also told her that I was planning to come back tomorrow with my fiancé to make more decisions, and for him to try on suits as well. At this point the sales associate says "so you're not buying today?" I said no not today, but probably tomorrow. Then a man comes out from the back of the store and rushes straight to me. "CAN I HELP YOU!!!??" I explained to him my story, just as I had to the other sales associate, but he wouldn't leave me alone. His behavior wreaked of pushy commission driven desperation. I tried on a few jackets, and one shirt. Nothing worked. I then went to the restroom. As I was leaving, I thanked both of them and said I'd be back tomorrow. This is when things really crossed the line. The pushy salesman ,(Store Manager John R. Burgin) followed me to the front of the store and said," you don't mind if I check your backpack do you?" I was completely shocked. I said, "of course not, go ahead." He replied "I didn't think you'd mind!" I opened up my backpack so he could see I hadn't stolen anything, and then told me to "have a nice day" Here's the thing.... I used to work retail in New York City, Chicago, Los Angeles for over 12 years. I know the drill when it comes to theft prevention. In his defense, he was doing what they train you to do when you suspect a shoplifter. Be pushy and annoying with your customer service. That part he definitely got right. Where he failed miserably, was that I planned to come back and spend quite a bit of money in his store. When he asked me if he could look in my backpack, it was clear that he thought I was a shoplifter. I don't believe you're allowed to ask a customer that, and I certainly didn't have to oblige, but I did because I'm not a shoplifter. Shoplifters come in all shapes, sizes, colors, and ages. I however am not one. And I most certainly won't be shopping at Jos.A.Bank ever again. Neither will my fiancé, or my 10 groomsmen. That would have been a nice chunk of change they could have made if I hadn't been "pretty woman'd " out of the store. I plan on contacting the corporate office to let them know about my experience!!! read more

This was my second and last time renting from Jos. A Bank for a wedding. My entire group all had horrible experiences getting sized properly. I do understand that rental suits are limited in style and cut, but I'm not that unique of a person. 6'1" 155 lbs. my first shirt they had for me was comical. There was enough space for two of me in there. They said at least the arms were measured right while the sleeve was sitting on my knuckle. My name was misspelled and remained so to the end of the order. After coming in multiple times for re-sizing, I walked away with a suit that looked good save one detail: the only jacket that was slim enough for me was far too short in the arms. Each time there was a sizing issue, I had to bring it up. They kept asking me how I thought it looked when it clearly wasn't acceptable yet. I did show my disappointment, but in a respectful way, and they didn't seem to understand that I was spending $200 to wear a suit to a wedding once. A suit that wrinkled easily, and even on the day of the wedding still felt loose. They called it both a suit and a tux several times, and gave me no confidence that they were making me look good. A friend of mine in the wedding party picked his up day before with several MASSIVE issues. Pants several inches too short, jacket too big, etc. if the staff showed any kind of concern for these issues, knowledge and foresight into how they would fit, adjustments could be overlooked. But we all had to waste so much time going in again and again. When I returned my rental today I was informed that it was due the next day which I signed in agreement upon the initial sizing. My rep did not point out the return date or that it was on the sizing document. This cost me a $43 late fee. (Wedding was on Saturday, today is Tuesday) In the end, this isn't the company I would trust with making me look good in a suit. The personnel aren't rude, they just don't show much understanding or expertise. read more

We went to Jos A. Bank for our wedding suit rentals and it was great! John is usually hard to fit due to his shorter arms, but the lady who did his fitting was great. All of John's groomsmen were in different cities and Jos A Bank made it easy for them to go to their local store and get the suit we wanted. We were also able to pick up and drop their suits in Tulsa, so they did not have to travel with them. I go nervous near the wedding date (liek any bride), because the suits did not come in until the Tuesday before. I was nervous about the fit, but they fit perfect. And, even if they needed an adjustment in fit, the store assured me there was plenty of time. John got his suit for free since we rented 5. I loved the color and look of the suits. It was kind of annoying that the suits had to be returned the Sunday after the wedding. Luckily, my dad was able to take care of it. Overall, a great experience! read more

I've worked in food services and sales, so I take notice of good and bad customer service. I went in there with my wife and young children to find a suit on a limited budget. Clint, the Asst. Manager, gave us the best customer service that I have ever experienced in my life. He was professional, very kind, and listened to what I wanted and didn't try to sell me something I didn't need or out of my price range. He was also incredibly kind to my young children by engaging with them and showing them fun things around the store while they waited on me to try things on. They also had a small goody bag for our kids with some Christmas candies, which they loved. read more

As far as a corporate point of view the products are wonderful with exceptional sales and clearances. From a customer point of view this place is the most sexist store I've ever been in or called to. The wonderful man that was attending to my partner and I was great and respectful, but when it came to two other employees that we encountered not one of them acknowledged me (a woman) even when I was the one paying (the suit was a gift). When we told them that we bought the suit from the store on 71st they all rolled their eyes and had nothing good to say about the store there. When I called to check on pants that I paid to alter immediately when the staff member heard my voice he put me on hold to have another sales person answer. I asked for a date when the pants would be ready and I was told that they "didn't have time to look into it". If you're a woman like me and like respect, save yourself a trip and just go to the 71st store. read more

After a horrible experience at men's warehouse we went to Jos A Bank. My husband has a hard time finding clothes that fit him, but at one point 4 people were trying to help him, and doing everything they could to find him a suit that would work. We had to special order the jacket online, and they said that because of our trouble with other companies, they would pay the shipping fee themselves. They did an amazing job of tailoring the jacket, and we will do all of our business here from now on! read more

I have purchased 7 suits from this store. The staff was very helpful and the suits were beautiful. However, out of the 7 suits, 3 of them were tailored incorrectly. One of them was incorrect in multiple ways. As I took one of them back to get it corrected, I was told I would be charged again to have them correctly tailored. I gave them another shot on one of the suits and paid again to get the corrections. It was a little better but certainly not an impressive fit. I just had a brand new suit tailored that I purchased from them and I can now barely button the pants. They fit perfectly in the store so I'm not sure what happened. I do like the store and the Utica Square area and I'm sure I will purchase more suits from them in the future, but I will take them elsewhere for the alterations. read more