For anyone who shops Kohl's online - be aware that under no circumstances will they pay for return…read moreshipping, even if their merchandise description is incorrect online. I was essentially told to drive the 1+ hours round trip to the Hickory store and return it myself (I am 75 and rarely drive to Hickory), or pack it up and ship it back and pay the $10 return postage and wait a month for the credit. Their online fabric description was completely incorrect for the shirts I bought, it made a lot of difference for the fabric care, so I wanted to return them immediately since the online description was wrong. Online chat supervisor did not care and essentially told me "too bad." I am furious. Their mistake, and I have to pay to ship back an item with the wrong description? Cutting up my Kohl's card now. Terrible customer service.

Horrible customer service when checking out. Wish I could remember the lady's name. Very…read moredisrespectful and acted like our checkout was an inconvenience.

Was made a groomsman very soon before the wedding and only had about a week before the wedding to…read moreget something to wear, and they were able to get me a tux to rent and get me the right size shoes after the other size didn't fit right. Tux looked great, it fit perfectly, shoes came in just in time and we all looked awesome. The guys at the store knew what they were doing and were friendly, I'll be going back for my next occasion for sure.

got fitted for a tux for prom when I tried everything on it fit amazing from my pants to fitting my…read moreboots really good and everything amazing. picked up my tux and nothing fit. pants didn't even go over boots, jacket way to small i can't even move, shirt was extremely tight on my chest and neck and jacket also didn't fit. never coming back here for tux or suit needs ever again.

I went into the hickory store 30 minutes till closing to get some items for an upcoming Nashville…read moretrip. Kennedy was working at the time and did an excellent job helping me pick out boots, shirt options to go with a skirt and helped on sizing for jeans. She made the stop so quick, easy and not stressful and had excellent customer service. All the employees working this night were nice and helpful.

I was in the hickory NC buckle store today. And I just want to compliment the customer service I…read morereceived from a young man by the name of Zee was exceptional. Thank you Zee for great shopping experince..

I needed a stylish feminine chic. Just sheer pantyhose and heels and im ready to go out on the…read moretown!

I don't shop at Rue 21 often, because I don't like going to the mall. I however love their clothes,…read morethey are very cute and fashionable! They have a great selection for all sizes I wear regular sized clothing and my best friend is in the plus sized section and we both find clothing we can both wear. I love that they have that. This location the employees are very nice and helpful. I typically go to the clearance rack and they have plenty to choose from here. I recommend this location!

Honestly just writing this to thank the employees. A man was following my friend and I around the…read morestore, taking pictures of us, looking up our bottoms,etc. One of the employees told everyone else working in the store and they even walked us to our car. Very thankful for them!

Wonderful experience at this Plato's! :) Super quick when going through clothes. Helpful employees…read moreand staff.