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    Jonestown KOA

    3.2 (39 reviews)

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    Site 45
    Sue W.

    A staff member greets you at the front gate, checks you in and leads you to your site. There are lots of trees and most are trimmed; however, we did snag a couple on turns when we left. The sites are gravel and dirt, and they could definitely use more gravel. We were in a "deluxe" site. A pull thru with a brick fire pit, a couple of adirondack chairs and a glass topped table with 4 chairs. All the chairs and table were dirty. This was not a $95 deluxe site IMO. The site was plenty long enough for a 45 MH and tow vehicle, and we did not need to unhook. Sites are nearby with some grass and trees between sites. There is no privacy. Some sites have more space between them than others. Some sites are on Swatara Creek. It's a pretty wide for a creek and a big attraction for swimming and kayak/canoe. Sites on the creek are parallel parked (head to toe not side to side). Be prepared for lots of mosquitoes. This KOA attracts many weekend warriors and kids (there are many activities for them). There is lots of stirred up gravel dust when cars/RVs go by. We didn't try the WiFi as it has very limited access. They also have cable but we didn't try it. It is very noisy from I-81 and Lickdale Road with loads of souped up trucks. They have an on-site deli that serves wings, salads, sandwiches and burgers. They also have Turkey Hill ice cream in all sorts of flavors and sundaes. The store is fairly well stocked with RV items as well as grocery essentials. There are a couple of fast food restaurants within walking distance. There are also a couple of gas stations. Good Verizon coverage.

    Kevin M.

    Overall, we had a good trip to this KOA. We chose this location due to it's proximity to Hershey (30 minutes) and Lancaster County (45 minutes). The staff was friendly and the campground seemed pretty well kept. I didn't experience any of the poor treatment from the staff referenced in previous reviews. In fact, they went out of their way to be helpful. The store is well-stocked with very good hours. The ice cream stand is great. There are several reasons for the average rating. The camp spots are what I refer to as "KOA close." This is not abnormal for KOAs, but our fire ring was so close to the adjacent site that there was no way a camp chair could be placed between it and the neighbor's slide out. With a little more thoughtful placement of things, the sites may seem a little more separated. There was a lot of road noise - more than expected. The fans in the shower areas seem to be operating at about 10%, so it was hot and humid in the bathrooms. There seem to be several long-term campers here. I ran into 2-3 people who were not friendly at all. I don't suppose everyone has to be friendly, but it sure would be nice. They have a spray park, but no pool. Finally, like most campgrounds, the Wi-Fi is bad in certain locations. With all this, I just didn't see the value in relation to the prices KOA charges. We'd return if there were no other options, but I think next time we'll try somewhere else.

    We have stayed in KOAs in many states, this is one of our favorites. The staff is extremely nice and accommodating, has a well stocked general store, and beautiful grounds. What won us over was our first morning watching them carefully disinfect each of the recently vacated sites. They have a golf cart with cleaning products and they clean everything. So nice given the covid times we live in. Can't speak for every location but our pull-through was gravel and was level. Yes it's ~20 minutes further from Harrisburg than we might prefer, but it's an easy drive down route 81. It is near Indiantown Gap but it's rare that you will hear noise from the base. I grew up ~15 mins from here so that was consistent over a period of many years. Very close to Swatara State Park and we enjoyed both the north and south loop. We do not use on-site laundry (although the room was clean as we walked by) or bathrooms.

    Playground & well-maintained roads
    Grumpy B.

    We were happy to find a year-round campground since it's January. It's a nice enough campground. Usually KOA campgrounds have better stores than this one. Amenities that are important to me: cable & wifi which are both good here. They do restrict bandwidth but that didn't hinder us. I was shocked to discover the water pressure is almost non-existent in the restrooms. This was while no one else was using either restroom, I was the only bather. Do not try to wash your hair if you have thick hair, you'll just be frustrated. On the upside, the bathroom was very clean. We travel for my husband's work so his dirty clothes are actually dirty. The washers are "meh" and the dryers really only work for half a load. Its a pleasant campground with lots of trees and a nice playground. The kids in the office are friendly but the older lady who answered the phone after the office closed (7:30pm, called at 8pm not realizing Ofc was closed) was most definitely NOT. We would stay here again.

    Hersey's diner on the way to Intercourse.
    Mike B.

    The campgrounds were just recovering from river floods. Literally within minutes of our arrival our riverside camping spots were opened. All is well with full hookups. Our first day we traveled 1 and 1/4 hr to Intercourse for the shoppes. Very nice and full day. Will go exploring to Hersey tomorrow. Each evening we get ice cream from the KOA office and sit on the rocking chairs. Enjoying this place more.

    Large spaces for your RV.

    We loved this KoA. Very nice clean campground. Soft serve ice cream was the bomb! This facility would be great for families with small children; We don't but found it to be great too. Very pet friendly and accommodating. Has a great playground. Busy, but not overly noisy. The only negative I found is no pool. We will stay here again

    Don't book a premium site near the road, constant traffic noise day and night. We also had a tool box go missing, lock and watch! The camp sites along the creek block most of any view or access to it. Be careful at the dog park, there is only a single gate, should be double gated! Many other campgrounds in the area.

    Dead bug, bugs were everywhere.

    I'd like to start off with the fact that I, nor my family, ever expected or wanted a refund from this place. I would instead hope that with this review, future potential customers of Jonestown KOA are aware of this place's unprofessional and rude attitudes toward their customers. I rented a travel trailer at Jonestown KOA and stayed there with my parents from July 4 to July 7, 2020. As soon as we arrived at the site, we went to the office to retrieve our keys before finding the trailer. The doors were unlocked upon our arrival, but we noticed that the keys we were given were not the right keys, causing us to not be able to lock the doors. We went back to the office and were given another set of keys, in which upon coming back to the trailer, noticed that they were once again an incorrect match. The facilities of both the site and the trailer were okay. The problem lied in the cleanliness of them. The travel trailer had a distinctive moldy smell, almost like an old cellar. It was clear to the naked eye that the place was not cleaned properly. Ants and spiders were crawling around, spiderwebs were laced around the corners of the room, and there was even a large dead mosquito left stuck on one of the cabinets. We asked the worker if it was cleaned and he confirmed that it was, but offered us a cleaning lady to be called. When she came, the only thing she brought with her was a duster and did nothing more than wipe the dust away from the top of the surfaces in the trailer before leaving in less than five minutes. Despite our commentary on the state of the trailer, the owner came by later and offered no apology and instead just told us that if the place was not up to our standards, we can receive a full refund within an hour of our stay. The travel trailer came with a bed and an air mattress. There was a hole in the air mattress, causing me to have to pump air back in it every 10 minutes. The air mattress, combined with the ants that were biting me throughout the night, resulted in me not able to get a fair night's sleep. My mother took out a pot to make coffee the next morning. The whole handle was made of very heat conductive material (thin plastic-like metal). Not long after she placed the pot filled with water onto the stove, she slightly grabbed the handle of the pot. The pot was so hot that she let go of the handle, causing a large first-degree burn on her hand. We then took the pot and went to the office, clearly expressing our shock and frustration. Safety risks should be considered, and it is common knowledge to use the handle of the pot to move it. As soon as we told her about the situation, the worker immediately said with an attitude in her voice, "So you want a refund." Her first words were that. There was no "are you okay," or "I'm sorry." She immediately went in asking if we wanted a refund. I followed up by asking how could you say that first when someone got hurt. She replied with, "So you don't want a refund." After that, I went through a heated argument with her. During this conversation, my mother (who speaks Korean) asked me to relay that we didn't bring this pot here to fight, but to instead notify them about the harm this pot could cause to future customers and don't want anyone else getting hurt the same way. The worker kept talking back, saying that she couldn't do anything until the owner came. I asked for her name and the boss. She told me the name of the boss (Tammy) and her own name (which I forget). She followed up by, "I'm the owner's daughter. Why, did you want to report me? Cause that won't work, other people tried that too." I said that we just didn't want this to happen to other people. The owner came later that afternoon. Again, without any apology, she provided us with another air mattress, the correct set of keys, and a pot. The only thing she said was, "That's all you need, right?" The third day rained extremely hard. We were told on the first day that in a situation where it rained, the awning on the outside of the trailer needed to be closed. While trying to close the awning, we accidentally pressed a button that retracts the expandable part of the trailer, squishing the bed to the point where we were not able to get across. When we tried to extend the room again by pressing the button the other way, it would not budge. Because the button was not working, we called someone over to help fix it. He strongly stated that he won't do anything until the rain stops. Fortunately, it stopped raining after one hour. He came back and manually expanded, and because we were still thankful, we gave him a tip. Overall, the lack of respect and attitude the workers (and owner) showed toward me and my family was not acceptable. Customer service is a given for such businesses and if they are too prideful to even offer one apology, I do not want myself or anyone else to spend $160 a night benefiting this business.

    Our Montana backs up to a beautiful view of an old Sprinter and an gorgeous electrical box. We are window Buddy's with a stranger, yay!

    I think in a different spot I would give this park a much higher rating. Like others have said there is loud road noise (to be expected for the convenience close to I-81). We were "assigned" no. 28. My opinion it's the worst spot in the park! Keep in mind, this is off peak and only about 1/4 full. When asked about the creekside spots I was told "you just ask for them". Seems to me you wouldn't assign the worst spot when your park is mostly empty. How would I know to ask?

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    9 years ago

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    8 years ago

    Sites are to close. My picnic table was 4 feet form my neighbors septic hookup.

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    9 years ago

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    12 years ago

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    7 years ago

    Nice, clean, well kept. Restaurant on sight. Concrete pads at most sites... Not many permanent campers here.

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    9 years ago

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    10 years ago

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    12 years ago

    Service is awesome thanks to my bestfriend Eryn Boltz daughter of the owners of the campground

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    9 years ago

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    Review Highlights - Jonestown KOA

    We have stayed in KOAs in many states, this is one of our favorites.

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