We bought our truck from Jones Motor Company, and Jamie Grant took care of us. Couldn't be happier!…read moreCustomer service was outstanding, and everything he informed us about, was straight to the letter. Honest and sincere. We're not in the market for another vehicle right now, because the truck he sold us, has been working great. But when we get ready to buy again, we're going to see Jamie at Jones Motor Company. Thanks for taking care of us. Eric Allen, Nashville, Tn

My experience buying a truck here was very efficient and simple. It was the most convenient truck…read morepurchase I have ever experienced. I would recommend anyone to buy a vehicle from this dealership, they are honest and reliable. Tori was a great help and walked me through the process effortlessly!

We only buy our cars from Jamie Grant at Jones ford because Jamie is honest as the day is long and…read morehe works to find what we want at a great deal and doesn't push us. He always makes the car buying experience a pleasure so what more can you ask for.

My experience with the service department at Jones Ford in Savannah, TN has been extremely…read moredisappointing and, at times, alarming. I purchased a new F-250 in 2022 and also paid for a Ford total service/maintenance plan with the expectation that required inspections and maintenance would be performed thoroughly and professionally. Based on my experience, that did not happen. On multiple occasions, important maintenance items appear to have been overlooked. The most serious example occurred when I was stranded in Florida after my brakes failed just days after the truck had been serviced. Both rotors had to be replaced at a cost of $1,100. For a vehicle that had supposedly just been inspected, this was unacceptable and raised serious concerns about the quality and reliability of the service I had been receiving. After I returned to Savannah, I was assured by the service manager that they would "make it right." However, despite several follow-up requests, that commitment was never honored. That experience left me not only frustrated, but also with very little confidence in the dealership's willingness to stand behind its work or its promises. In another instance, a service technician brought my engine air filter to the waiting room and joked that I should change it more often. The filter was extremely dirty, even though inspection and replacement of items like that were supposed to be covered under my service agreement. That incident further reinforced my concern that routine maintenance included in the plan was simply not being completed as represented. I do not make complaints lightly, but my repeated experiences with this service department have convinced me that I cannot trust them with my vehicle. I will not return, and I would strongly caution others to carefully review the work being performed and to question whether promised inspections and maintenance are actually being done.

We have been to Jones for service - and installation of accessories we purchased from another place…read more- on a vehicle we didn't purchase there and were very satisfied. I recently bought a pre-owned Hyundai Palisade there and felt I was given a fair price on the purchase as well as my trade in. All the staff we have interacted with are friendly and knowledgeable. We worked with sales person Brian Howell. He was friendly, honest, sincere and committed to us being happy with our purchase. The lifetime power train warranty they provide on their vehicles provides peace of mind and was a large influence on why we chose to purchase a vehicle from Jones. We have had only good experiences at Jones and will continue to use them for service and any future vehicle purchase.

We bought a new 2025 Dodge Rebel from Dustin Vargeson at…read moreJones Chrysler Dodge in Savanna, Tennessee. We had a very pleasant experience with him as well as with Ashley in the Finance Department. I would highly recommend this dealership to anyone looking for a new or used vehicle.

We had an excellent experience with Jones Buick. We had been researching and test driving Buick…read moreEncores for quite awhile and even purchased one from a popular online competitor, which had the engine light go on right when we picked it up. We decided to return the dud and look elsewhere but nothing in Knoxville had anything available. We saw our dream, blue beauty online at Jones and called to inquire. They were friendly, helpful, and prompt...without being pushy. unbeatable combo for a car dealership. Not only did they meet the price of our dud dealer, but it was 2 years newer and 1/4 of the mileage. On top of that, they are almost five hours away from us and delivered for free AND same day! The car was well cared for and detailed. We would highly recommend Jones.

I've bought no less than 15 vehicles in my lifetime and honestly my view of car dealers /…read moredealerships was pretty jaded. There always seemed to be something they "left out", didn't disclose, and a whole myriad of other difficulties I came to view as just standard practice. KELAN DAVISON CHANGED ALL THAT. There was a single phone call where I outlined what I was looking for. He sent me a link to matching vehicles in their inventory and vowed to be available to answer any questions I might have. We narrowed it down to 4 and at that point he invited me to his office to discuss the best fit. Once selected, he travelled to their sister-location and brought over my choice. Here's where he went "next level". He was incredibly patient when explaining all the "tech", as well as warranty and Rogue features in general. I presented several redundant questions to which Kelan NEVER displayed any hint of annoyance. After my purchase he has continued to keep in touch to make sure I was still happy, and to offer any further assistance. His amazing ownership of his "REPRESENTATIVE ROLE" for the dealership is on a level that companies can only dream of having. Nothing about his personal approach appeared forced...Just a natural love for what he's doing and treating people with respect and good service. I would HIGHLY ENCOURAGE ANYONE looking to purchase a vehicle let this young man show you the best car buying experience you could ever hope to have. I'm a customer for life!

They are also quick to sue people over repos of you bought a lemon . I see this all the time with…read morelocal people who got stuck in that situation .

I have had 2 sales from this place they are awsome I just got a harley from them I will repeat…read morebusiness with Gillis power sports ! Everyone there knows their job an are very polite. I will continue sending people there! When u buy a used car its just that a used car no one can foresee what going to happen 3 months down the road!

Holly Haskins talks to customers like they are idiots! They are in the customer service industry…read moreand should care about good customer service, but they apparently don't! Was charged $1,400 for a brake job and a few quarts of oil. They proceeded to post on Facebook, pics of my brake rotors with a comment, basically making fun of me and the condition my brakes were in and then letting others make fun of the situation. Very unprofessional! I'll drive to another county before I deal with them again and will tell everyone I see my experience

Haskin's is the only place I trust with my family's vehicles. They are always honest and fair with…read moretheir pricing and do what they can to get your car done as quickly as possible. I refer everyone that needs a mechanic to give them a try! They offer warranties on their parts and labor which is even better!