Holly Haskins talks to customers like they are idiots! They are in the customer service industry…read moreand should care about good customer service, but they apparently don't! Was charged $1,400 for a brake job and a few quarts of oil. They proceeded to post on Facebook, pics of my brake rotors with a comment, basically making fun of me and the condition my brakes were in and then letting others make fun of the situation. Very unprofessional! I'll drive to another county before I deal with them again and will tell everyone I see my experience

Haskin's is the only place I trust with my family's vehicles. They are always honest and fair with…read moretheir pricing and do what they can to get your car done as quickly as possible. I refer everyone that needs a mechanic to give them a try! They offer warranties on their parts and labor which is even better!

Excellent quality repairs to my 2017 Ford Escape. Friendly and professional service. I recommend…read morethem to anyone looking for affordable auto body repairs.

From the owner: "Family Owned & Operated since 1978. We strive to provide every customer with superior quality auto…read morebody repair and outstanding customer assistance. We accept all auto insurance companies. We understand that the majority of our customers visit us due to the misfortune of an auto accident, so we do our best to ensure the repair process is as simple and smooth as possible by assisting you with your claim. We also provide the same excellent quality work at low rates for self-pay auto repairs. We do it all when it comes to auto body repair, from a massive crash to a "fender-bender", glass repair/replace, headlight restoration, need a tow or lock your keys in your car, or anything in between, we've got you covered! God Bless & Safe Travels!"

We only buy our cars from Jamie Grant at Jones ford because Jamie is honest as the day is long and…read morehe works to find what we want at a great deal and doesn't push us. He always makes the car buying experience a pleasure so what more can you ask for.

My experience with the service department at Jones Ford in Savannah, TN has been extremely…read moredisappointing and, at times, alarming. I purchased a new F-250 in 2022 and also paid for a Ford total service/maintenance plan with the expectation that required inspections and maintenance would be performed thoroughly and professionally. Based on my experience, that did not happen. On multiple occasions, important maintenance items appear to have been overlooked. The most serious example occurred when I was stranded in Florida after my brakes failed just days after the truck had been serviced. Both rotors had to be replaced at a cost of $1,100. For a vehicle that had supposedly just been inspected, this was unacceptable and raised serious concerns about the quality and reliability of the service I had been receiving. After I returned to Savannah, I was assured by the service manager that they would "make it right." However, despite several follow-up requests, that commitment was never honored. That experience left me not only frustrated, but also with very little confidence in the dealership's willingness to stand behind its work or its promises. In another instance, a service technician brought my engine air filter to the waiting room and joked that I should change it more often. The filter was extremely dirty, even though inspection and replacement of items like that were supposed to be covered under my service agreement. That incident further reinforced my concern that routine maintenance included in the plan was simply not being completed as represented. I do not make complaints lightly, but my repeated experiences with this service department have convinced me that I cannot trust them with my vehicle. I will not return, and I would strongly caution others to carefully review the work being performed and to question whether promised inspections and maintenance are actually being done.

This place is great with communication. Very nice guys. Very nice receptionist. My appointment was…read morethe 12th I still haven't got my car back, they text Wednesday and said that it was a wheel bearing and they would have it fixed by Friday. But they run into some problems, And they were great to let me know. They're very good at keeping me informed on what's going on. The very busy hard-working men.. they have a great receptionist as well.. thank you guys so much for all your hard works

From the owner: Our mechanic is Nissan certified and has over 17 years of experience in the dealership. read more

I would highly recommend American collision, they did a great job on my vehicle, everyone is…read morefriendly and professional.

I took my car here after an accident and they were amazing! They did exceptional work and made my…read morecar look brand new after my wreck. Brennan walked me through everything step by step, and even went above and beyond and helped me deal with my insurance company whenever they gave me a hard time. I recommend anybody needing auto body work done to go to American Collison in Savannah and talk to Brennan. He will tell you the truth about what your vehicle needs and he is the nicest person you will ever meet. I will be a customer for life

So grateful for this place. Here for the weekend on vacation and needed some work done before I…read morecould head back to Nashville. Not only did They fit me in last minute, but quick and quality work on top of SUPER nice. Jeff was honest and kind.