Rachel is an excellent sales person to work with. She made negotiations seamless. Thank you for…read moreall your help Rachel!

We bought our truck from Jones Motor Company, and Jamie Grant took care of us. Couldn't be happier!…read moreCustomer service was outstanding, and everything he informed us about, was straight to the letter. Honest and sincere. We're not in the market for another vehicle right now, because the truck he sold us, has been working great. But when we get ready to buy again, we're going to see Jamie at Jones Motor Company. Thanks for taking care of us. Eric Allen, Nashville, Tn

the salesman was very knowledgeable and it was the best car buying experience!…read more James Gray got my financing done and helped me pick out the perfect car!

Wish I could tell you it was a dream; it wasn't! Getting to be closer to a nightmare. We…read morepurchased a F150 that turned out to have some issues; when we couldn't reach the mgr by phone (receptionist screens calls), we drove there to get to get resolution. Driving from Memphis was said not to be safe due to the condition of the tires, but because we couldn't get mgr on the phone, we had no choice. Got there; he was all friendly and determined there was a problem with the tires and agreed to reimburse us for tires + misc. about $1400! Check to be mailed following Tuesday. That had been over a month ago and all we are getting is excuses! Guess our only options are BBB or small claims court! Sad! Hard to find honorable businesses these days.

I'll never go anywhere else to purchase a vehicle or to get mine serviced! I've bought multiple…read morevehicles here over the years and have always had them do my servicing as well. The entire staff has always been friendly and helpful. I recommend them to everyone!

Once you sign the paperwork, they will not answer calls. I'm…read morelocked out of my Jeep most of the time because the key fob works when it wants to. I've talked to several people and nothing has been done. Also, you pay for a year of LoJack, you "have no choice" because they install it on all vehicles, well, it took several days to get my code to set up my account. LoJack says my vehicle can't be found because I need to take it to the dealership to be installed. One month into my subscription that I "had no choice" but to pay the $400, I still can't use it. I requested my money be returned, It's been over a week & I still have not got a return call. Should have spent the money closer to my home.

We have been to Jones for service - and installation of accessories we purchased from another place…read more- on a vehicle we didn't purchase there and were very satisfied. I recently bought a pre-owned Hyundai Palisade there and felt I was given a fair price on the purchase as well as my trade in. All the staff we have interacted with are friendly and knowledgeable. We worked with sales person Brian Howell. He was friendly, honest, sincere and committed to us being happy with our purchase. The lifetime power train warranty they provide on their vehicles provides peace of mind and was a large influence on why we chose to purchase a vehicle from Jones. We have had only good experiences at Jones and will continue to use them for service and any future vehicle purchase.

We bought a new 2025 Dodge Rebel from Dustin Vargeson at…read moreJones Chrysler Dodge in Savanna, Tennessee. We had a very pleasant experience with him as well as with Ashley in the Finance Department. I would highly recommend this dealership to anyone looking for a new or used vehicle.

We had an excellent experience with Jones Buick. We had been researching and test driving Buick…read moreEncores for quite awhile and even purchased one from a popular online competitor, which had the engine light go on right when we picked it up. We decided to return the dud and look elsewhere but nothing in Knoxville had anything available. We saw our dream, blue beauty online at Jones and called to inquire. They were friendly, helpful, and prompt...without being pushy. unbeatable combo for a car dealership. Not only did they meet the price of our dud dealer, but it was 2 years newer and 1/4 of the mileage. On top of that, they are almost five hours away from us and delivered for free AND same day! The car was well cared for and detailed. We would highly recommend Jones.

I purchased a 2026 Hyundai Sonata Hybrid with only 3,100 miles on July 18, 2026. Just 9 days later,…read morethe car developed mechanical issues. I brought it to their service department on July 28, 2026, and as of today, they have had my vehicle for nearly 3 full weeks (20 days). The main issue has been moving goalposts and a total lack of accurate communication regarding the timeline: Initial Estimate: Promised ready in 1 week (around Aug 4) Second Estimate: Extended to 2 weeks (around Aug 11) Latest Update: Spoke with them today and was told it should be done by the end of this week (Aug 21) Taking nearly a month to repair a virtually brand-new car with barely 3,000 miles--while continuously pushing back completion dates--is unacceptable. If you rely on clear communication, accurate service timelines, or reliable customer service, go elsewhere.

Went in to look at a new Polaris side by side for my farm. Didn't want a cheap Lowes or Home Depot…read moremodel but wanted the "real deal". My salesman was Dustin. He showed me a Ranger 1000 and I knew I wanted it. He fixed me up with a bunch of add ons like a winch, front and rear glass windshields, wiper kit, roof, light bar, electric bed lift, signal light and horn kit and a rear view mirror. This baby goes just about anywhere and has power to spare. I was very pleased with the laid back sales approach and they had everything ready for me when it was time to pick up my new toy. Check out the pics of their showroom. It's a real "boy toy" heaven! I would recommend a Polaris and Gillis Power Sports to anyone and I will be back.

They are also quick to sue people over repos of you bought a lemon . I see this all the time with…read morelocal people who got stuck in that situation .