Reading the other review on this site had me scared to call Acker Heating and Colling. However,…read moreafter an engineer friend of mine had his system replaced by Acker Heating & Cooling he couldn't say enough good things about them. I requested quotes from 2 reputable companies, (both by personal references) to replace my upstairs, (guest suite) heat pump. The other company sent out a tech, who read the numbers off my existing units and quoted a cost to replace exactly what I had. The owner, of Acker H&C came out and evaluated my entire system, asking questions of past performance of the system, etc. He sized service lines, duct work size and runs before quoting a replacement system. The following day after researching options he proposed a new system that would overcome the extensive amount of existing duct work that was limiting adequate air flow. The replacement system would be slightly larger in air tonnage and also compressor size. The work was scheduled for 2 weeks out, however we were expecting guests that weekend. Acker H&C came out before my guests arrived and got the system temporally cooling at no cost to me. The final installation was done within the day on the date promised. The service techs were all extremely polite, professional and covered every square inch of work area with drop cloths before beginning. After allowing several days to be sure everything was working as expected, the owner came out to inspect the work of his crew. It was not until this time that I made payment of any kind. As it ended up, my final invoice was less than expected and the quality of the work was impeccable.

Complete con artists!! I called them in to replace the motor on my heat pump. They were supposed to…read moreshow up on Friday But didn't come til Saturday. The service guy Justin was there for about 3 hours. He was clearly aggravated. After he replaced the motor there was still no heat flowing thru the vents. He went under the house & when he came out he told me that the duct work was detached & he had fixed it. Charged me $550. Thirty minutes after he left there was still no heat flowing so my boyfriend went under the house not only was the duct work completely detached but it was lying on the ground. Spent another $110 at Lowes for new duct & fixed it ourselves. Later I removed the cover to the heat pump & found bared wires twisted together with no end caps & 2 breakers turned off. I've had my thermostat set at 76 for 8 days and the temperature has not risen above 65. Barely any heat at all. They charge a 400% mark up on the motor. I found the same one online for $95. When I called them I spoke to the owner. He refused to even come by & look at the issues even though they advertise a labor warranty. He the accused me of detaching the duct myself. He then told me that I had already paid & it was a done deal & basically told me to go f*** myself. Luckily my cell phone records. Today I began criminal procedings for verbal battery against the owner & legal procedings for fraud against the company.

I have used Jackson Heat and Cool for approximately seven years. Mr. Jackson has kept my twenty…read moreyear old heating and cooling units working at a very reasonable price accompanied with a friendly smile. I recommend him highly.

From the owner: Don't hesitate to call Jackson Heat & Cool, LLC in Athens, GA. We are committed to your…read moresatisfaction. Call us today.

To say that this is a highly professional, knowledgeable and courteous organization is just part of…read moreit. James knows how to serve his community by helping his costumers, especially new ones like me. My AC needed just standard maintenance and to check the fan that was making more than the usual. This would have been an opportunity to sell me on a replacement motor, but instead I got great advice and a lasting impression on how to the honest thing not the profitable thing. I'm not losing this phone number. Thank you James!

Seriously great company. Our heat pump went out last night on 1 of the coldest nights of the year…read moreso far (of course!). I looked up companies on Yelp Riggins had 5 stars from everyone. My husband called them at 1:57pm. They called back at 2:02pm and the heat pump was fixed by 3:26pm. He first said that they would come by tomorrow (Friday) but then he asked my husband how old he was. When he told him that he was 82 the owner, James Riggins, said he would be right over! Super nice. Super knowledgeable. And very compassionate. I would call no one else EVER. These are the people that you want to do business with over and over again. Will recommend to everyone.

Joshua and his company have really been a blessing to us. They enstalled a complete new heat/AC…read moresystem in December. This morning Joshua came out to defrost a frozen drain line. His crew is coming out soon to cover all mlthe lines with PVC to prevent it from happening again. He is the best!! I highly recommend Xtreme Comfort.

From the owner: We are highly trained and dedicated to deliver a 5 star experience with all of your HVAC needs,…read morefrom service, repair, maintenance, estimates, and new installation. We offer outstanding Service Agreements and the best financing options.

D & D replaced our old and limping along HVAC system and our duct work. Dennis and the crew were…read moreprofessional, quick to answer all questions thoroughly, offered a reasonable price, and were meticulous in their work ethic. They arrived on time, worked hard, and finished by their estimated time of completion. We were left with a great new system and a clean space. I highly recommend working with D&D. Our house is much more comfortable and our power bills are improved. Very Satisfied.

Critical: Professionalism, Quality, Responsiveness, Value My…read moremom is in her 80's and my dad is 91 years old, a retired minister. They have a Carrier HVAC system, which started giving them trouble. They live in near Athens, GA, I live in California. Mom called D & D to make a repair on their AC. They came out and told told my parents that they were placing a "band-aid" on their AC system, that it didn't need a repair. D & D charged them a ridiculous amount, 3 times what the other companies quoted. They were told D & D's price only after the "band-aid" repair had been done. One month later, mom's AC went completely out. This was on a Wednesday. My parents called every day through Friday and no one called them back. The heat was unbearable, my dad and mom were having a very difficult time breathing, getting around through the day and sleeping. Both my parents and myself left messages letting D & D know this. Still, no one would call us back. I started calling D & D (from California), trying to get a response. I placed many calls throughout the weekend. No one from D & D answered their phones (I called both advertised numbers), they didn't answer my email or call me back. Finally, on Monday, we contacted another HVAC company and they came to my parents (from another state!) to make the repair. They were wonderful and came very quickly. D & D finally called my parents back saying they were in their offices the whole time!!! Mom told them they would NEVER be called by her household again. They would never have called my mom back if I had not left messages and sent the emails. Service: Repair thermostat

Tyler is extremely good at what he does. I can recommend Tyler and his line of Rheem very much.read more

Have not had them come yet. Smell in Duct work dissapated, will see what it is like when I have…read moreto have AC on or Heat. Very nice to talk to with their quick call back. No work done .