Serviceperson was prompt and courteous. But don't expect them to perform the services described in…read morethe service agreement. The services described in the provided service agreement were not done. the agreement says "Ductwork: Check for air leaks, and seal ducts." AND also " Insulation: Inspect and maintain insulation on ducts and refrigerant lines." These items were not done. When I called to talk about it the manager or whoever I talked to kept asking if I told him about a problem and That he looked at the ductwork at the inside unit. There is NO ductwork at the inside unit. There is a plenum which goes into the attic where the ductwork is. There was insulation missing on the chilled supply line from the exterior AC unit. That was not repaired. And he never looked at the ductwork at all and it was in need of repair. She kept arguing, talking over me! that he had done everything and that the ductwork was not included and saying he had done everything. So she just deleted the invoice.Now they can probably claim that this review is fake. It is not. They were very unpleasant

These guys are great! I recently moved into a new home and almost immediately started having issues…read morewith my HVAC system. After five other companies/people looked at it, Hale's not only fixed the problem the first time, they spotted stuff that once they pointed it out, should have been obvious to the other guys--and I had a big name that runs ads on the radio out first. The big name company missed the obvious problems. Hale's did not. Everyone they've sent out or I've talked to on the phone has been polite and ready to help. On top of that, their guys are honest and explain everything clearly. I understand my system better now, and this past week when I had another problem, they explained all my options simply so that I could make an informed decision. Fair prices and they got to me fast both times I've had them out. These guys are the real deal. I'm calling them first for all my HVAC needs from here on out.

I had Allgood United Services install a brand-new HVAC unit in my home last week. My first…read moreimpression was with Michelle who called me promptly to schedule an appointment. She was so friendly and helpful and made me feel secure asking a lot of questions. The second impression Allgood United Services made was by sending Marcus their technician to my house. Marcus was very professional, polite and extremely knowledgeable and I immediately knew that I had made the right decision to hire Allgood United Services. The final interaction was the install date when Marcus, Pierce, and Tanner came to my house, introduced themselves and were so respectful of my home and polite to me. I felt completely safe and confident having them in my home and knew that they were doing the best job for my house. I have been in the service industry for 32 plus years. I owned my own business and supported myself based on the work that I promised and produced. So, I am very in tune to great service and sincere quality and care by staff and employees. All four of these individuals that I had contact with, treated the business like it was their own and took pride in the work and final product. I feel that is the way any business owner would want to be represented. I know I would. Thank you for your great work. I will recommend you to all of my friends, my church family and anyone who even mentions HVAC! Kim McKinney

I called AllGood Unified services because my AC stoped working. This is new construction home 2…read moreyears old. They scheduled me and in about few days technician showed up and installed updated "hard start" kit on my outside AC unit. Documents show AC unit is under warranty for 5 years, however I was billed by Allgood Unified 200$. After calling and explaining to customer service they agreed that it was under warranty and demanded that I pay labor and trip fee of 140$. After asking for explanation why factory unit needed updated part and why is it not covered by warranty, they could not give me a reason other than "parts go out". Person on the phone was upset after I was concerned as to why is warranty not covering defect after only 2 years of light use. Technician did do his job but Allgood Unified charged me for repair that should have been under warranty. I did not get a reason on why parts simply could not be replaced with another new part. They claimed manufacturer was not able to refund them for the part (or trip fee they charged me) and I was not able to find Allgood factory phone number or customer service info to Allgood AC unit. I do not recommend this business.

I have always had great service from them. I have called him at different times, from a bad…read morethermostat to a leak. He was always reliable and got my system back up. I am now ordering a new unit from KCS for this Summer. Eddie and his wife are a good team and great customer service.

KCS Heating & Cooling. This family owned company is the best. Even though it was a Sunday evening…read moreon a holiday weekend they stopped their day to rescue ours. Came out very quickly and had us back up and running in no time. I would highly recommend. Fast, Friendly and very Knowledgeable. Thank you from the Pinkston Family.

So so thankful for this company! My husband and I unfortunately got scammed by a plumber from a…read moredifferent company, never came to finish the work and we went four days without water. My husband calls MasterCraft to finish the job, they said they didn't have any availability that day but as soon as they heard we had no water for so long, they rearranged and were able to come out same day. Spencer and his crew were super nice, very hardworking. These guys worked in the POURING RAIN and got everything finished and water flowing in an hour. Words cannot express how thankful we are for this company!!!

A friend suggested Master craft plumbing and I was extremely impressed with their service. They…read morecame out first thing this morning, we're friendly and explained how the problem was created, fixed it quickly and had a more than reasonable price. Definitely recommended

I have used JPC for years, and they have always done a great job, at reasonable…read moreprices. This morning I called them for a water line leak. A.J. was great, as he showed up at time promised, and got us repaired quickly. We live in Jefferson, I have no idea why my review shows downtown ATL.

I wrote the first Yelp review of JPC on 9/11/23 but just had a bad experience and can no longer…read morerecommend them. I purchased a new water heater at Lowe's for a tenant's house in Athens, had it delivered, and contacted Matthew for installation. One of the things I liked about JPC is that they published their hourly rates on their website and honored them in the past. On a call to Matthew on March 4, I verified the hourly rate for the location of my rental as $125 an hour plus a $20 distance charge. When I told Matthew that I needed a water heater installed, he said that management had held a recent meeting and decided that customer-purchased water heaters would be subject to a flat rate of $650 for installation. No such flat fee appears on their website, but I needed someone to do the installation and agreed to the price. Today I paid the bill for $650 plus $125 in parts, though I had purchased a package of installation parts for that water heater heater from Lowe's. But I also asked my tenant to track the arrival and departure time of the plumber on March 6. He arrived at 9:00 exactly and left at 10:25. The service also included haul-away of the old water heater. Google Maps shows the Athens Landfill is located 6.5 miles and 12 minutes from the rental. Angie from the landfill tells me there is no charge for dropping off a water heater because it is considered recyclable metal. So had they honored their posted rate, the service should have cost me $270 plus parts. If it had taken the plumber 4 or 5 hours to do the installation, I would consider the $650 charge fair, but JPC took advantage and I can no longer recommend then. Everything is getting more expensive and I'd understand if they raised their hourly rates, but when they won't honor their rates, they lose my business.

Cannot say enough about home air conditioning maintenance service in the Athens, Ga. area. Last…read moreweek, my A/C Thermostat went blank taking out all climate controls along with it. Using Yelp, and its star reviews, I selected family-owned Sandfield Air Systems. My wife and I are in our 80s and enjoying the quiet life of retirement. Brett was our service technician and after patiently listening to my telling him how to do his job, assured me our thermostat was not likely the problem, but just a symptom. He demonstrated how over time the system's humidity drain becomes blocked and in doing so, can trip it's overflow cutoff switch, thereby shutting the entire system down thereby avoiding flooding of the attic and everything below. Finally a technician that not only knows his business, but can educate customers about system operations well enough to minimize future occurrences. Equally important, he explained more about the functionality of our system and the optimum settings for ongoing creature comfort. Beautiful, I signed up for their semi-annual maintenance inspections and can now rest assured our home and it's largest mechanical system is in good hands. Thanks Brett, you did good. Now, what else can I fix?

I installed a new Ecobee Wi-Fi thermostat myself. Wasn't sure it was wired/set correctly with…read moresettings. Called Stanfield yesterday and they had a technician come out today. My tech was Ashton Hill. Seemed VERY knowledgeable about the Wi-Fi thermostat and it's settings. He went through it completely, as well as going into the crawlspace to inspect the air handler and the auxiliary heater. Everything is working now as it should. Thanks again Ashton! Would highly recommend calling them if you need service.

From dealing wit Amanda in the office to having Buddy Jenkins preform the repair I was very…read moreimpressed. Very quick and efficient. I highly recommend them for any HVAC needs that you may need.

I called after getting back from Florida. Thought the heat was running excessively. Amanda…read morescheduled me for the very next day. This was just a couple days before getting a week of sub freezing temperatures. Buddy was the technician and he was very knowledgeable and explained everything and answered all my questions. I would highly recommend this company and they will get my business from here on.

Had a great plumber, Caleb from plumber pro. Did an excellent job fixing my water line at the…read morecutoff box. Delivered this great service after 5pm! Very knowledgeable, did the job quickly, answered all my questions I'll be using Plumber Pro for ALL future plumbing needs!!​

I do not know where to begin…read more We hired this company to do the necessary plumbing for our small commercial kitchen after being assured by John Regusa that he knew what all of the city requirements were necessary to pass a plumbing inspection. What followed was something that took four times longer than communicated and was wrought with one frustration after another. Along the way I expressed concerns over the way things were coming along, however, was told by John at every turn that he knew what he was doing - even when it was apparent that he did not. I paid this company half of the total amount up front and John did his best to get me to give him the remaining half BEFORE the inspection, even lying to me about having scheduled it for the day he was due to finish all work. This was one of many lies he told me. Another of his lies was that he pulled a permit for the gas line he installed which, as it turned out, we did not need because there was an existing gas line already in place. The inspector confirmed the permit was not pulled and only added much after the fact in an effort to cover his behind. John still insisted he was right and the inspector was wrong. John simply had an excuse for everything. Long story short - the inspection failed - miserably. The inspector was shocked over the shoddy work done and simply could not believe his eyes at how some of the piping was rigged. The owner of the company, "Sam", was incredibly combative, deflective and completely unwilling to assume any responsibility from the very beginning. He refused to have a conversation with me at the very beginning, instead, insisting we communicate via email only. His deflection and defense of his employee John in light of emperical proof of lies told and sub par work completed is truly astonishing. Sam even has gone so far as to lay blame - get this - on me for believing John's lies. The two essentially continued to pee on my shoes while telling me it was raining. I believe this company does a signficant amount of damage control and positive PR to hide their MANY negative reviews I unfortunately came across too late. I would avoid them at all costs, especially if you are female as they seem to think we're all naiive and ignorant whose eyes they can easily pull the wool over. I intend on filing a complaint with the GA Secretary of State's Construction Industry Licensing Board - Division of Master and Journeyman Plumbers, BBB and all other appropriate forums. Here is a picture of the sink that John left on these blocks. This was how he left it after telling me it was finished. When I expressed dissatisfaction with this rigged set up - he backpeddled and told me he could get leg extenders, however, he had truly hoped I would be o.k. with it the way it was left. Amazing. The rest of his work was just as unprofessional.