Dr Vernon and staff are awesome. They were friendly and the procedure went well. He explained…read moreeverything to me and my husband. I would highly recommend him.

I guess Dr Vernon is an ok doc, but his office is the most poorly run I have encountered in over 30…read moreyears of dealing with my own healthcare issues, having lived on both coasts of the US. They do not answer the phone and they do not return calls if you leave a voicemail. If you happen to get someone to actually answer the phone, you will learn very quickly that you calling is a problem for them and they will then forward you and ask you to leave another voicemail. They do not care and you will actually hear that sentiment in their voice, clearly. It won't matter if you're cordial in every single encounter or how mannerly you behave in general. They simply do not care about resolving even the most simplistic of administrative/insurance issues. You will spend weeks battling and agonizing before you get a return call, if one ever actually does come. His office didn't bill my procedure correctly; they used my member ID but not the correct insurance. So when the anesthesiologist billed my insurance company, said company had no filing about a colonoscopy procedure actually occurring. So my insurance sees only that I had some anesthesiology services on a certain date. That alone is a $600 bill that only $108 of which was covered because there was no procedure tied to it. If my insurance company had received the billing for the actually colonoscopy along with the anesthesiology, all of it would have been covered at 1000%. My procedure was literally 7 months ago and I have fought and battled with Dr Vernon's office/billing staff. I'm now about to have to pay $492 for the anesthesiology or face being sent to collections, all because Dr Vernon's office didn't file with my insurance prior to the anesthesiologist filing. I know I gave him the correct insurance info and the proof is in the fact that the anesthesiologist successfully filed their portion of the claim. I will NEVER return to this office and whenever the subject of gastro issues/routine colonoscopy comes up in conversation, I will do everything I can to warn folks about what they'll likely face should they choose Dr Vernon. I will also be warning my PCP that he is destroying his own credibility with every referral he makes to Dr Vernon.

The department is very clean and organized. I have a…read moreneuromuscular genetic condition only a few doctors can manage and Duke is one of the best in the country. The staff is super knowledgeable and helpful and always ready to give suggestions or send in referrals to other specialists. This office has permanent staff and not rotating doctors as the main hospital does. The parking lot ro this building is a nightmare and I recommend coming early and doing the online check in once parked since it takes time to get to the office and they are patient because it's common for patients to get lost because of the multiple buildings that surround the parking

Note: There is a difference between neurosurgery and neurology. This may seem obvious but I…read moremention it because I have learned that this is not common knowledge. This location is in the same location as Duke Neurology of Raleigh. They share the same building and even the same floor and phone number but are located in different suites on different sides of the building with different doctors. For the record I saw (and my surgery was performed by) Dr. Ali Zomorodi. One important thing to remember is to ask who will be performing your surgery. I have heard several stories where patients consulted with neurosurgeons and assumed they would perform the surgeries but the surgeries were in fact performed by the neurosurgeon's PA. That being said I have mixed feelings about my experience here. I give them 4 stars for several reasons. The positives: - This is Duke after all. Many people fly internationally to have their surgery performed at Duke because of the reputation, knowledge, and experience of the surgeons. - My surgeon was very knowledgeable and experienced in my disorder and has performed high profile surgeries with success. - The complications from my surgery were minimal and my recovery seemed easier than many of the testimonials I have read elsewhere. The negatives: - Poor response from the doctor's assistant / receptionist. I was usually sent to voicemail when calling and my voicemails were never returned. On the occasions I did get through I was promised prescriptions or faxes would be sent and they were not. I ran out of pain medicine on several occasions (which is not a good thing when recovering from skull / brain based surgery). I had to call several times to follow-up and ensure that simple common tasks were completed. - Time commitments were longer than expected. Our first appointment lasted 4 hours which were spent waiting for the neurosurgeon to come in and speak to us for 5 minutes (to their credit I later learned this is very common in this field). - Bedside manner and compassion were initially absent. Our first visit resulted in the neurosurgeon explaining how I needed surgery on my skull / brain for the back pain I had been experiencing, explaining how he would perform the surgery, and leaving after talking to us for less than 5 minutes. Needless to say my wife and I were both shocked because this seemed very major to us and we were not prepared to hear what he had said. To his benefit the second visit we learned the neurosurgeon is indeed very nice and caring and took all the time in the world to answer every question we thought to ask (we chalked up the first visit to a busy / bad day) My overall assessment is that I would have given this 5 stars if it weren't for dealing with the hassles of the front desk receptionist. Even though I had very difficult and frustrating times throughout this process I would definitely recommend this office and doctor based on the experience, knowledge, and my personal experience of the surgery and recovery. Just be prepared for delays and to spend energy and effort following-up on commitments.

Dr Craig Stevens has been my general physician for many years and I absolutely trust him with my…read morehealth. He actually takes an interest in you, engages you in conversation to not only hear your acute symptoms but to get a sense for what other physical, environmental, emotional, spiritual factors influence your well-being. Dr Stevens has a great sense of humor and makes you feel at ease even for the awkward exams... you know the ones. He will also not hesitate to let you know, in no uncertain terms, if you're neglecting your health. I, for one, appreciate the lack of candy coating when it comes to my health. Triangle Family Care also has nurse practitioners for when Dr Stevens is not available. Kellie and Crystal are professional and knowledgeable and every bit as personable as Dr Stevens. The office and nursing staff is very friendly and competent. I certainly plan to stick with Triangle Family Care.

If I had done this review a year ago Triangle would've gotten 4 stars. Dr. Stevens is really really…read moregood; he is attentive, insightful & has a wicked sense of humor. 4 stars because after becoming a patient I realized I completely neglected to see that he is a concierge doctor. Unfortunately that meant that I would only see him 1x yearly for my annual physical. OK, I could deal with that because I knew that if something major was going on he would always be available to step in. Well welcome to the new Triangle Family Care. Dr. Stevens has decided that he is now going to turn his attention to aesthetics. Unless you are a concierge patient (which I am not) that's it for any one-on-one visits..forever & always, and while I have total confidence in the PAs that work there, I really would like to have a relationship with my doctor. Now that that will no longer be an option I'm afraid Triangle is now a 3 star practice. :(

The worst choice you could make for cancer treatment and care. My mom was diagnosed with breast…read morecancer in 2019 and 2021 where she was under UNC Rex care. Never felt like a cared for patient but rather herded sheep just being fit into a doctors' busy schedule. In Jan 2024 she was diagnosed with bone cancer stage 4. In a matter of two months she had declined rapidly. Trying to get help and support for my mother was an endless stress and struggle. Doctor never called himself until my brother angrily called the office waiting for a reply on how we can help my mother. Her pain was not managed unless we were in the ER. (Rex ER is absolutely miserable) Nutrition was never mentioned yet this is a HUGE part of fighting cancer. We found out 6 months in that they have a nutritionist.... Palliative care wasn't offered till I called every day crying trying to figure out what I could do to help my ailing mother. Then all of a sudden..."oh, let's set you up with palliative care". Pain was managed to a degree then but she could barely eat and had no quality of life. Oxy and Morphine will keep anyone in bed 24/7. Seeking naturopathic and holistic options have been the best move we could've made. Off all pain meds and THRIVING. But now, along with supporting healthy immunity, we are working with Duke toward a BETTER chemo option and the support offered there is incredible. Stay AWAY from UNC Rex!!!

One of the best choices for cancer treatment in the Triangle region. Friendly, empathetic, and…read morehelpful employees at the front desk, clinic, lab, radiation, and infusion room. For chemo, Dr. Wehbie and Manikkam with their respective care coordinators Carissa and Rachel and the nurse practitioners Michelle Beard and Beverly Necessary are incredible. They are understanding, intelligent, and experienced. For radiation oncology, Dr. Anderson and Dr. Lim with care coordinator Jennifer are the way to go. Dr. Anderson takes his time so you may have a longer wait but it's worth it since he makes sure all your questions are answered and you are comfortable. Ample parking is available in front and behind the building. It is easy to find since it's located on the first floor and is labeled. Check in at the front desk when you arrive and sit in the waiting room until your name is called. If you are there for radiation, there are private exam rooms and bathrooms near the radiation room. There are also bathrooms in the clinic and infusion area. The infusion nurses are experienced and attentive. They will make sure you are comfortable and offer pillows, blankets, beverages, and snacks. You can bring a visitor with you and masks are no longer required. Prior to starting chemo you will meet with a chemo educator who will answer your chemo related questions. Labs are taken and reviewed before treatment. The clinic has a social worker, financial navigator, clinical research coordinator, and registered dietitian if needed. Overall, I recommend coming here for cancer treatment if you live in the Wake Forest area!

Horrible service. This used to be an amazing place to get personalized care and wellness. Our (my…read morehusband & me) NP of almost 8 years left and based on the factory it is now is any indication then I totally understand. She would listen and talk about what's best for us. Now all you get is basic text book condescending treatment. Dr. Schneider & the other women (sorry forgot name, it wasn't a pleasant enough to remember) know more about our health than we do and have no time to hear about how you feel and what's been working. They are textbook cover my ass policy & time billing driven. It's sad that the Duke name is represented by this level of care.

EVERY time my Mother has tried to get in to see a Dr. about something unplanned she has not been…read moreable to be seen. EVERY TIME!! The practice has lost about 4 Doctors in recent years because they could no longer tolerate Duke Administration's mandate for how Patient care is administered. For example, an MD is allowed 7 - 11 minutes for a follow-up appointment and 15 minutes for a regular appointment. No wonder Patients are angry at the doctors! It's not their fault, however. Did you know that every year Duke assigns an additional patient load of 200 patients TO EACH MD??? No wonder they can't practice medicine in an effective manner. This is rampant throughout the entire Duke system now! It's just awful.

Won't be attending this practice again…read more... I woke up with swelling in my face and had no idea why. I decided to look for a local dr that wasn't far from me, and since I never had one since moving to Raleigh, you're kind of just drawing one out of a hat. She tried to tell me it was due to skin irritation from shaving. I explained to her that I've been shaving all my life, and have never had swelling as a result, just some redness, And I knew that wasnt right. Then she really had the nerve to tell me thats just the way my facial structure was (i'm lauging at how much of a joke that answer is). Said she saw swelling, then said she didnt see swelling, and at that point I knew it was going to be a wasted visit. Even her physician in training noticed the swelling. As I knew there's no way that could be right, I went to a specialist on my own accord because she never referred me to one - low and behold...it was a swollen saliva gland, way different than what she said. If you weren't sure what it was, the least that could have been done was to refer me to a specialist, and she didnt even do that. Ridiculous I had to pay for a joke of a visit, and to add insult to injury they spelled my first and last name wayyy off. I'll add a star because they we're somewhat nice, but that concludes this review.

They are a great practice friendly ku d very down to earth yet she knows her stuff. The staff was…read morehelpful a d the doctor was kind and got me in and out in 30 minutes.

There appears to be only one AI operator for all of the offices for Wake Internal Medicine and the…read moreinteractive program for the Patient Portal needs a lot of help After going through the AI operator and being transferred to a live agent for Durant Rd and sitting on-hold for 15 minutes once and about 30 minutes one time I never reached anyone. I tried the Patient Portal and could not get in so I tried to setup an account and was told another account existed in my name. I requested the Password and got nothing. How is a patient supposed to contact this practice?

At first I was hesitant about seeing anyone other than an MD. However , I needed blood pressure…read moremedicine when I moved to town so I ended up with Jessica Hedrick PA. She has been FANTASTIC and have been using her as my primary care physician ever since. I can't say enough good things about her.

I would like to commend Carolina Family Practice & Sports medicine; specifically Dr. Chitanand,…read moreMchelle-ATC, and Brock-RMA, for their excellence in patient care! I take my mom to her appointments and I am always impressed with how well this team of healthcare professionals take care of her! They are highly knowledgeable and most of all, very compassionate and intent listeners; we never feel rushed or overlooked, which means the world to my mom and I!

This is about Cary office. I got a phone call for a referral. I haven't seen the doctor in this…read morepractice. I saw someone 6 mouths ago. I call office where referral was sent and asked who sent it. They broke hippa rules since they are saying they didn't sent it. Will not be going back there. Last time husband went to doctor there she was disrespectable. Called Duke main hospital to report.