My grandma had an appointment with Christopher Mackinnon today. He took the time to listen to my…read moregrandma and it is evident that he genuinely cares for his patients.

Dr. Maynard is great. He went out of his way to make sure my mother was getting the care she…read moreneeded in this COVID-19 crisis. Thank you Dr. Maynard!

One stop shopping for your medical needs. Everything but MRI. It's great. Dr. Vyas is very…read moreattentive and caring.

The PA ran 1000000 of unnecessary test so they could mine insurance. Sales pressure. She totally…read moreignored the reason for my visit. 6 months later they sent me a bill for 3,000 for a well visit and ignored my EOB. These people are crooks not doctors. Do Not go.

just moving into town, I needed "urgent" care for an eye problem, and was fortunate to find this…read morepractice. They have regularly scheduled appointments but also accept walk ins. They were friendly, efficient, and accepted my insurance. Large nice waiting room and restrooms, which is great, since I waited almost two hours as a walk in, and this was the only bummer. The lab tech who drew my blood was a slick stick, and I am a tough customer for blood draws, having had many bad experiences with techs telling me my veins are small and they "roll" away from the needle. I told the tech based upon my experience, that I recommended a butterfly and the hand, and she listened to me. WOW. Smooth stick and no bruising! The PA I had was excellent. She LISTENED, and was helpful and friendly, as was the other one I saw on my follow up visit, which only kept me waiting about 15 minutes in the waiting room and about the same in the back. I was very pleased with my "find" and selected this practice for my primary care provider. They have a pediatric waiting room and doctor, too. I received a follow up call giving me the results of my blood work, and great service in getting everything accurately billed to my insurance. I really am glad I found such great medical service close to home.

I would do 0 stars if possible very unclean environment inattentive staff loud buzzing sound in the…read morewaiting room unfriendly staring from the staff have been waiting for hours for a simple drug test

I have been a patient here since 2015 and I find this place amazing. The staff is always friendly…read moreand my physician answers all questions and takes the time to explain everything to me. Everyone is very professional here.

I have been sitting in office for lab work in Cary office since 10:15 am. They said arrival time…read moreshould be 10:20. Mind you just for lab work. It is now 11:05 and I am still waiting. Receptionist said they are waiting on orders from the doctor after I had to ask several times Man I ready to chande practices

I cannot say enough wonderful things about this practice. To be frank... all the negative reviews…read moremake me wonder where these people went... certainly not Avance Care in Garner, NC. Relocating from the Midwest and searching for a great practice was difficult till I happened to get referred by a past colleague of mine. I have gone to this same office for over 5 years and have never once had a bad experience... I don't find that a coincidence or that I'm one of the lucky few. I've been seeing Amanda for years and can't express how incredible her bedside manner is. She's beyond empathetic and listens without rushing you or making you feel anyway but important. My health in all areas has improved since seeing her and the lovely staff. Never a billing complaint, nor any other complaint, EVER! The staff is warm, kind, and most of all professional-which is the icing on the cake. I understand there are "unforeseen occurrences" or occasional "mishaps" in any business, but to say anything BUT positive things about Avance Care seems to be more of a personality flaw and/or "waking up on the wrong side of the bed" matter than anything else. This will always be my family's and my primary care practice... once you make an appointment - you'll see first hand why this practice has been open for so long. I just wish I had done a review years ago... but I hate doing reviews... but that'll have to change as most people don't submit a review unless they have a beef... and that's a TRUE shame! Thanks Amanda and staff for being the best! Cheers!

I have come to this location a few different times. Everyone is always really nice but I think a…read morelot of people were having a bad day today. A lot of the staff kind of avoided the patience. I was early for my appointment and then I was late being seen. They then put me in a room in the back for a long time and I only talked to the doctor a few minutes. I was there over an hour 4 or 5-minute visit.

It's the most useless urgent Care system I've ever encountered…read more When you need urgent Care, you need care .... urgently. When it's urgent, you aren't sitting around at your leisure, doing your research, looking at your schedule, making appointments, you're DRIVING to the URGENT care facility ... because its URGENT. So at best, you might have time to call while on the way, to make sure theyre open, verify location etc. But then you find out they dont take walk-ins and you MUST make an appointment...ONLINE. They can't do it over the phone ..even though you have RIGHT THERE on the freakin phone ...no, you MUST do it online. Only to discover that theres a freakin multi-page, multi-process application process with 15-20 or more little boxes you must fill out, all with info& instructions in TINY little print ... and remember, YOU'RE DRIVING because its freakin URGENT! WTF is the point of an "urgent care" facility that you cant go to with an URGENT situation? And seriously!? You already have them on the phone, they know it's urgent, but not only do you have to make a stupid appointment, they can't even do it when you're right there on the phone with them!!! What a joke! You know, this place would be a great spot to run an URGENT CARE facility ...instead of this worthless system designed to create dangerous driving conditions and drastically increase risk of serious accidents from distracted drivers already stressed due to the freakin URGENT situation they're dealing with.

The checking in was an additional hassle the receptionist was argumentative and rude insinuating I…read morewas not capable of paying a measly 60 co pay ! Demanding to see my Medicare card which should not be carried around in my wallet ! The service provider Brittany and the nurse were incredibly helpful and polite super caring about my need's , however the receptionist needs to take a wellness day and stop coughing all over patients and get an attitude adjustment asap. I would not have BCBS healthy choice MEDICARE if I did not have Medicare ! Get informed and do better !

Great gastrointestinal medical office, and pretty convenient to my house. Easy to get to, short…read morewait times and great staff. Right next door to the clinic, so it's an all in one stop.

I was able to check in online before coming so that when I got there I was in and out!…read more The waiting area was clean and empty (because everyone can wait at home). They called me back almost immediately. Everyone was friendly and took good care of me. So grateful for the great, efficient care.

Great visit here. Got in quickly checked me over. Everyone so very nice . The place to go if you…read moreneed a medical visit on the weekend.

I am not sure about the medical staff here but the administrative staff is incompetent. A month…read moreago, I booked an appointment with a doctor who, on their website, said they were not taking new patients. When I asked the woman who was booking the appointment if the doctor was taking new patients, she assured me they were. I spent 17 minutes on the phone booking the appointment and asking questions. On the day of my "scheduled" appointment, I called to confirm my appointment, and the person answering the phone said I did not have a confirmed appointment and the doctor was NOT taking new patients. If the staff answering the phone can't do their job, then how can I trust any of the staff here.

It is a nice location. Everyone working here is super nice and helpful. Met my needs and more.read more

I see Dr Woodbridge at this location. The office is small, but I have never been met with…read moreunprofessionalism at the front desk. The staff is kind, Dr Woodbridge has a very dry sense of humor but he knows what he is doing. He was previously in Virginia working, and i moved from there. I had of the best healthcare in that state. So I went. I have an autoimmune system disease and he is extremely knowledgeable about it. He has no issue working with my Rheumy in Virginia. He is a great Dr and you are surely missing out on a great healthcare professional if you dont see him.

New office is small with no privacy for check in. Staff seems poorly organized/trained (one girl…read morewas doing another's hair while I waited 45 min for appt. ). No call back in 4 hrs from message left on Nurse line.