I have never had such a bad experience. I accompanied my elderly father to view the options that Chris had suggested and apparently offended him. He was insulting to me and was short and made a couple of smartelic comments. He Recommended the worst grade of flooring to my dad. Then did not have a price for the flooring that he decided to show us When we requested an alternative. When asked for an estimate, he said he could get us in the "ballpark" . We received accurate estimates from other companies. We waited over 20 minutes and he Still could not give us anything. My dad was well aware of his obnoxious behavior and neither One of us will be doing business there. read more