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Jonathan Alexander - First United Mortgage Group

5.0 (7 reviews)
Closed • 9:00 am - 5:00 pm

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PrimeLending

PrimeLending

(12 reviews)

I recently worked with Ken Whisler with PrimeLending! From the initial phone call to closing day,…read moreKen made the entire process seamless. Ken was so knowledgeable and helpful, I never felt lost as a first time homebuyer. Ken shared and explained PrimeLending's processes and I felt confident in using them for my home loan. Overall a great experience!!

First and foremost THANK YOU Alex Varela for personally taking the time to speak with me about my…read moreloan. I'm a first time homebuyer moving from California to Texas. Anyone moving during this time understands how stressful the process is with the current climate of the market. After working with Alex's team, I needed just a little more clarification about requirements during the processing stage and a few frustrating hiccups I had encountered along the way (as many homebuyers have). Alex personally contacted me and we spoke on the phone. He attentively listened to my side, and gave me a ton of insight from a lender perspective which allowed me to feel more relaxed about the business I had done with PrimeLending. I was even pleasantly surprised by a handwritten thank you note that I had received in the mail shortly after. I have professionally worked in consumer relations for over 15 years and when I have experiences that exceed expectations, I have to share. Alex, if you're reading this, please know that you are a dignified leader in every sense of the word. Your level of intellect, communication, customer understanding, accountability, professionalism and class is VERY rare and deeply appreciated. Especially in the world of finance. You are an amazing branch manager and I hope to see you and your team thrive even further in the future. Thanks again, Dominique

Neo Home Loans - The Padron Team - Reese Normand - Production Partner NMLS 2242527 (817) 371-2550 Reese.Norman@NeoHomeLoans.com

Neo Home Loans - The Padron Team

(2 reviews)

Justin and his team were great to work with! From beginning to end and beyond. They were able to…read moreclose our home loan in a very short time frame and made it stress free. They walked us through every question we had and gave us well rounded advice - I felt like they cared about our total financial well being, not just selling the loan! Justin personally showed up on closing day with some of the most thoughtful gifts for every member of our family. Last but certainly not least (and this is the beyond part because I don't think many other lenders take the time to do this) they have set up strategic touchpoints post-close to discuss any questions WE have about our new home such as - setting up our new loan payments, tax exemptions, home remodel questions, and any thing else! We truly enjoyed working with Justin and his team. They are different in all the right ways. I would absolutely recommend and will certainly use them again in the future!

Justin & the Neo Home loan team are FANTASTIC! Our realtor recommended Justin to us when 1st…read morestarted thinking about buying a home, which started in early 2022. After an initial discussion, he helped guide us to what we'd need to do to prepare for our new home purchase and was so kind and knowledgeable. After deciding to terminate our contract on a new construction home for an existing home, Justin & his team jumped into action. Justin answered my call for assistance on a Saturday afternoon and within the hour had sent over figures for what we could expect on the home we were hoping to go under contract on. Justin & team gave us the knowledge & confidence we needed to move forward with a pre-qualification letter for our dream home and worked diligently over the weekend to set us up for success. Once under contract, the entire Neo Home Loans team was AMAZING! The communication was STELLAR, TIMELY and the Neo Home loan status updates kept us informed along the way. Justin & team helped us go from a contract to closing in 11 days! Who can do that.. Justin & the Neo Home Loans team can! We are so thankful our relator introduced us to Justin & the Neo Home Loan team and we look forward to working with the team to continue to manage our home and setup our family for financial success. Anyone we know who's in the market for a new home will be sent Justin & the Neo Home Loan teams information. Thank you from the bottom of our hearts! We appreciate you and everything you've done to support our dreams!

MiMutual Mortgage - Spring is here, kicking off the home-buying season. Contact us today to see how we can help you get into your dream home.

MiMutual Mortgage

(4 reviews)

I've worked with Mutual Mortgage several times, and each time they go above and beyond to find the…read moreright loan for my situation. It's not just about numbers with them - they really take the time to understand your needs and explain all the options in a way that's easy to understand. You never feel like just another client; they make you feel like they genuinely care about your financial goals and well-being. The whole team has a heart for helping people, and it shows in everything they do. Whether you're buying your first home or navigating a more complicated refinance, I couldn't recommend Mutual Mortgage enough for anyone looking for a team that's in it with you every step of the way.

I do NOT recommend this mortgage company, I am only having a 1 star because it makes you. We…read moreuploaded multiple tax documents, paystubs, bank statements, etc for our loan officer Shella to take a week to go through. When she finally got back to us, she told us they can't approve our loan, & she would need to do further investigation. To top this all off, Shella who is the loan officer, doesn't even know how to speak on a phone, she sounded like she had no clue what she was talking about. I've never heard so many "umm's" on a professional phone call before! She proceeded to tell us that we would not be able to get approved anywhere else. An hour later we got an approval from a different mortgage company and lived happy ever after.

Global Lending Solutions

Global Lending Solutions

(15 reviews)

Global Lending Services - Questionable Lending Practices…read more My experience with Global Lending Services (GLS) was subpar and extremely disappointing and concerning. I contacted GLS to request a loan payoff amount and asked for their bank routing and account number so that I could pay off the vehicle loan through my bank. The representative informed me that they do not have a routing and an account number for electronice payoff and that the only way to process a payoff electronically was for me to give them direct access to my personal bank routing and account number ...ABSOLUTELY NOT GOING TO HAPPEN!!!!!! The representative insisted this was the "quickest way" to pay off the loan. I was then transferred between several representatives, and communication was extremely difficult because of their extremely poor English that was barely understandable. Ultimately, I was told the only alternative was to send a certified paper check to a post office box, which is both inconvenient and outdated for a financial institution handling auto loans. In addition, the interest calculations appear to be structured in a way that significantly increases the overall cost of the loan, which raises further concerns about transparency. I DO NOT RECOMMEND Global Lending Services due to their limited payoff options, questionable payment practices, their poor customer service and lack of understanding of banking processes and poor English/comminication skills.

I had the unfortunate experience of taking out a car loan with this company in 2015. My vehicle has…read morebeen paid off for years. They are supposed to report to the state that the lein has been released. Once they have your money, they don't care. I am going to be waiting a month or more to be able to get my title. During this time, my car is parked with no license. The title department doesn't take phone calls and customer service can't help me. Even the department of transportation is not able to get this information from them. I guess I am at their mercy to be able to use my own car that I paid entirely too much for with their ridiculous interest rate. Do not use this lender if you have any other choice. You will regret it.

Jonathan Alexander - First United Mortgage Group - mortgagebrokers - Updated May 2026

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