I used to live in the area and go to school nearby. I would always stop in this location. It's a…read moresmaller Best Buy tier store. It hasn't changed in 20 years, which isn't a bad thing because I've never had a bad experience. Sometimes you can find some good computer returns (maybe the college students have buyers remorse). I stopped in for some gift cards and LED lights. I was in and out in 10 minutes.

I came to the store to look for a new phone at the Dekalb location. I was working with Cindy at the…read morecounter. I have to say I had the worst experience working with her. She was rude to my son who has autism and was constantly telling me how loud he is. I even heard her call him a retard as she walked away. I was so shocked and just what she said, at her attitude for how dare she tell my child is a retard. She was not aware of the phone details I was looking for. I felt so disrespected when she was laughing at my son because he has autism. I asked her if someone else can help me and she just decided to leave the counter and did not come back for almost 15 minutes. I think she was just trying to ignore me. So I will never shop again at this bestbuy again. Bestbuy are you ok with having employees like this?

Not happy with attention to detail or price. If they are charging you by the hour, I would make…read moresure you are there while the working is being done to make sure the hours charged are accurate.

Great people to work with Top quality and professional…read moretechnicians very knowledgeable and friendly people throughout the company

Finally getting around to writing up a review for this company. They did an install for me about a…read moreyear ago and I wanted for us to experience it and use it for a while before taking the time to give it any thoughts. We didn't do an extravagant install, but we refurbished our finished basement into a family room theater with two large-screen TVs, surround sound, done theater style, and a heavy duty sound system for listening to our music. The rep (Dan) came out and sized up our basement and listened to my grandiose ideas about wanting three large screens and convinced me that two would make more sense. I have since come to agree with that notion. We worked out a layout of where TVs would sit, speakers would sit, and how the furniture would lay out in the room. I guess where the furniture will be plays a pretty big role in how they engineer the design of the overall system. Long story short, we installed a 65" UHD TV and a 48" UHD TV, along with 8 speakers that included a very powerful woofer and center speaker soundbar. They installed the speakers into the walls and ceilings and hid almost all wiring in the walls and ceiling. They programmed the receiver component so that it had all of the different surround sounds that would work in my basement. After they were done installing the tech stuck around and explained how to use it all and made sure I understood it. Since then, I've had an instance or two where I was confused or unsure how to switch from one surround mode to another, and after texting the owner of the company, quickly received a call to explain how to get the sound I want. Later on, without even knowing it, the owner went on to explain that my fancy receiver even had a Bluetooth connection so that I could just patch my phone music into our surround and blow the roof off of my house with my phone music collection. Since then, we occasionally do exactly that. Our rehabbed basement is now the centerpiece of our home. We absolutely love the job Audio Video Specialists did on our basement and it was for a very affordable price that I was able to pay interest-free over a span of a year. The interest-free financing was easy to get and not complicated. I highly recommend these guys. I used to avoid my basement. It's now my happy place. When we watch a movie downstairs now, we turn off all of the lights and it feels every bit like we're seeing the movie at the Elgin Marcus Theaters. Full surround sound and a huge, clear picture. Well worth the investment.

Robert went out of his way to complete what was needed for installation of a new TV, proper…read moredisposal of old tv, returning a wrong item at UPS office. His kind and patient manner was reassuring . His charge for all he handled was more than acceptable. Would recommend!

Installed television antenna with hardwire to two television in a single level home. Robert, owner,…read morearrived as scheduled for the install. The installation of the antennae on the roof and wiring were professionally installed. All work were done in a timely manner. Veteran owned. I recommend and would hire again for future services.. Thank you.. .

I have had them in three times to solve my home theater issue. It has yet to be fixed, yet I pay a…read moresignificant bill every time they come in and can't solve the issue. It's either bad equipment or untrained technicians.

I am a Realtor in Chicago for over 25 years and thru my professional life and personal life I have…read moreworked with many Media/Technology companies. In this time some have met expectations while many have not. In ALL of my experience NONE have gone to the level of Exceeding Expectations as Dan Daker and his firm of Media Tech. I have used Dan and his talented team to upgrade and change my personal media systems in both of my homes. He and his team from the office receptionist to service technicians have a high level of customer service initiative, knowledge and experience in this ever changing landscape of Media and Technology. I have confidently recommend Dan Daker and Media Tech to all of my clients and friends and to you who is reading this recommendation. Sincerely, Stephen J. Bognar Senior Broker Baird & Warner Real Estate

So I'm a cord cutter and proud of it…read more One of the first things I did when I bought a new home was get an antenna installed. I don't think you can convince me right now to go back to cable, but that is another story in and of itself. My new home didn't have an antenna installed, so I started calling a few places to get their prices. To be honest, nearly all of them were in the same price range, so it wasn't like one of them was half or 3/4ths the price of the others. We're talking about a few bucks one way or another. After exchanging some e-mails and telephone calls, I decided on Plugged In Audio Video. Corey was extremely helpful over the phone and knowledgeable about antennas and what kind of reception I might receive. He was also very flexible and understood my timeline as well. All in, I highly recommend Plugged In Audio Video to anybody looking for a GOOD antenna installer.

Another experience here of leaving Email, texts and voicemail and receiving no response whatsoever…read more Clearly too busy to care about jobs they don't want. Utterly unprofessional. Avoid if you like customer service.

I am so disappointed with Metro and their lack of professionalism and honesty…read more all we wanted was their help upgrading our system. they came in changed a few wires charged us $800. I still wanted their input but they won't respond (and yes we paid the bill right away). we were looking to work with a Christian company, unfortunately it did t happen. just so disappointing.....

From the owner: Since 1981, Metro Sound and Video has proudly served thousands of Houses of Worship, Corporate…read moreClients, Educational Facilities, and Government Buildings with the professional design, installation, and service of their AV needs - including audio, video, integrated control, and lighting systems.

Emailed 4K Techs to have a Weber Grill that wouldn't light fixed. After a bit of back and forth to…read moreget a quote and schedule, they came out, diagnosed and fixed the issue, and now our grill is working perfectly! The 4K Tech showed up a bit late but was kind enough to let me know that he was delayed, which I very much appreciated. The grill works fantastic! He also cleaned the whole thing so it feels like we got a brand new grill. Highly recommend them.

Professional and knowledgeable and was done in 20 minutes.I would recommend that company to…read moreeveryone.