To Eric and the entire Jolly Bouncers team, thank you so much for your amazing customer service and helping make our pirate birthday party a complete success! Had white glove service and they did everything they said they would. I highly recommend. read more

Jolly Bouncers - Pirate ship bouncer waterslide - Bounce House Rentals Near Me - Simi Valley, California

Great jumper/bouncer company. They let you know when they're on their way to drop off and pick up. Prices are good. Selection of jumpers is amazing. Customer service is great. Kids are always entertained and happy. I love how you can order online through their website. That's always a plus for me as I don't like ordering or scheduling anything over the phone. read more

Jolly Bouncers - Unicorn jumper with slide. - Bounce House Rentals Near Me - Simi Valley, California

Great set and up tear down. Answered my many emails to make sure everything was ready for my son's party. The toddler Mickey bouncer was a hit for everyone. read more

The company was great to work with. Excellent communication, on time, and the water slide was excellent. It was a big hit!

All good here, delivered just as promised, delivery guy set everything up and took everything down by himself, and was super nice the whole time. (Dec 2024) The kids loved it when we ordered in December, but the parents enjoyed it even more, we could relax as they climbed all over it! Just ordered the same thing again for another party we are having at the end of Feb. read more

Jolly Bouncers - "My Uni" - Bounce House Rentals Near Me - Simi Valley, California

I am absolutely devastated by the experience I had with this company, which completely ruined my son's birthday -- a day that was supposed to be filled with joy and memories. I took a huge risk planning his party on a holiday, fully aware that many guests might not be able to attend, simply so I could secure this one specific attraction from them -- something I thought would make the day extra special. Despite my repeated attempts, no one ever returned my calls to confirm the deposit or go over important details. When I spoke with Amber, the only requirement she gave me was that I'd need a 20x20 space because it was inflatable. No other instructions, no mention of entryway size or surface level -- nothing. I asked questions to be prepared, but that was all I was told. Then the day of the party came -- and with it came Mark, who was shockingly rude, dismissive, and completely unprofessional. He suddenly informed me that I needed a perfectly level ground and a 40" wide entry point -- something that was never once discussed beforehand. I've hosted parties with inflatables at my home before and never had these requirements sprung on me last minute. How was I supposed to know these "common sense" rules when this is his business and his equipment -- not mine? That's why I asked all the questions upfront, only to be misled or left in the dark. Because of their negligence and Mark's appalling behavior, my son's special day was completely ruined. The kids were disappointed, the main attraction we were all looking forward to never happened -- and to make it worse, they kept my $400 deposit. No apology. No accountability. Just disrespect and greed. I wouldn't wish this kind of experience on anyone. It wasn't just a small mistake -- it was a heartbreaking and avoidable disaster that crushed a day meant to celebrate my child. read more

They were vendors at the cowboy festival in Santa Clarita. They kept the line going until close and very rudely stopped the line. 3 minutes before closing without ever cutting the line off. It's not complicated to stop the line so they finish at close. But instead they waited until 6 pm to tell the children the ride was closed. read more

Jolly Bouncers - Closed before 6pm and didn't stop the line. How hard is it to tell everyone the line is closed?! - Bounce House Rentals Near Me - Simi Valley, California

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Stay away at all cost! They are horrible people with horrible practices. We were at a festival and waited in line for about 30 minutes waiting to ride the mechanical bull. As we were near the front of the line, the employee just mentioned they were now closed. There was no concern about the young kids waiting in line or the time we spent waiting, many children were crying and visibly upset. This entire situation could have been avoided had they had the decency to shut down the line or at least made an announcement warning that our children may not have time to ride. When we spoke to the employee (or owner) he told my wife to "shut your f*cking mouth and leave!" Are you serious?! Who the hell do you think you are?! How is this an acceptable business practice in anyway?! You have absolutely no business dealing with children. If this is how they speak to adults, just imagine the things they're telling our children when we can't hear them. read more

Jolly Bouncers - Bounce House Rentals Near Me - Simi Valley, California

They were absolutely great. Hired them last minute for our son's bday party, after another company cancelled. Easy delivery, coordination, pickup, clean bouncers. Kids had a great time! read more

Was an at event awhile back with a rental from this place. The rental was defective, the clients were not given the set up info they needed, and pick up was late. So far as I know, no compensation was offered. No thank you. read more

Super easy placing my order! The delivered early and set everything up. The guy who set it up and took it down was really nice. The generator lasted the entire time, about 6 hours. Friendly staff, easy booking. Definitely recommend and will use again read more

Jolly Bouncers - Bounce House Rentals Near Me - Simi Valley, California

This company failed to provide essential information regarding setup, canceled day of- kept deposit and lacked good communication Completely ruined my nephews bday party DO NOT USE read more

I ordered a bounce house on June 14th for my daughter's birthday and I received exceptional service. The bounce house was clean and in great condition. All the kids at the party were satisfied. I have been ordering from Jolly bouncers since 2012 and will continue to do so for as long as I need to, this is an amazing company! I highly recommend them, they have always accommodated me even in last minute situations or adjustments to my order. Thank you! read more

Jolly Bouncers - Bounce House Rentals Near Me - Simi Valley, California

Thankfully JOLLY BOUNCER came through at the last minute on the 4th of July after another company failed to show up, call or even cancel. Their prices were a bit higher but the fact they had something to accommodate our big block party and came out on the same day was just amazing!! The kids loved the giant waterslide and the bounce house is always a hit for the little ones. Many thanks for saving the day!!!! read more

Jolly Bouncers - Great bounce house and waterslide. Came through last minute. Amazing - Bounce House Rentals Near Me - Simi Valley, California

I rented a bounce house, a couple of tables and chairs from here for my sons party. It was very easy to book. When I had questions, Amber was able to assist me promptly through email and phone. The delivered and picked up on time. No problems at all. I will rent from here again. read more

This is a great team! We use them every year for different things for my daughters birthday. Delivery and collection is always really simple. We have had tables, chairs and several versions of bounce houses. They have loads of designs and always come through with what is needed. They also have great customer service and are sending me pictures of the banner so I can make sure its the right thing. Happy to recommend them! read more

Jolly Bouncers - Bounce House Rentals Near Me - Simi Valley, California

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Amazing experience! They came thru last minute for us as our previous booking with Best Mechanical Bull Rental Flaked on us last minute hours before our party. These guys were professional, on time and had a blast with our guests. The did everything they said they would and can't stop recommending them enough. If you are looking for a mechanical bull rental that's professional and you don't want to stress out about someone canceling on you last minute these are the guys for you! We can't wait to use them again!! read more

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Mark has got to be the biggest jerk, I told him the measurements of my back yard being 16 feet from the wall to our A/C box, and told him that it would be a bit small per the area requirements bc there were things in the way. He said no problem, that it would be okay to press against the bushes. Fast forward 3 months they did not count the measurements all the way to the wall, but the grass only! And said that can't fit it and we're prepared to cancel and charge me a fee. I told mark I wasn't going to pay anything and he gets super unprofessional and starts raising his voice at me, denying he ever said anything about it pressing against the bushes (despite having the texts) and telling me that I should feel responsible for this problem. They then pressure me into putting it in the front yard, even though I explained that my son and his friends are autistic and I don't want anyone to run away or into the street. Mark didn't care, and kept saying that he had to go to Oxnard next so we don't have time. Even though he argued with me for an hour lol, I felt harassed. Last jumper I got was 15ftx15ft and the guy was completely fine with it pressing against the bush, will definitely go back to him next time. And LASTLY, I paid for this thing over night and they started packing it up first thing in the morning. I wanted to be able to play with it at least for a little the next day, the whole reason I paid for overnight. Never had this experience with a bouncer company, and this one being the most being the most expensive... all and all the kids had fun, and the fire truck slide was a hit, but we'll figure something out next year lol read more

We have used Jolly Bouncers for my kids birthday parties. My kids love all the theme banners they have and so far they've had one for every themed birthday party like Star Wars and Hello Kitty to name a few. The company is easy to make reservations over the phone and they deliver on time. We enjoy working with this company. read more

My bounce house was excellent. We did a Sesame Street theme and they had every theme imaginable. read more

Thai was my first time trying a bounce house for a party. This company was great! They were friendly, communication was quick and clear, and prices were more affordable than others I checked out. Recommend! read more

they came on time to install and to pick up the bouncer. They have very good prices and very good customer service will definitely work with them again! read more

They made my daughters birthday a day to remember. When I realized that I needed a different combo, Amber was so helpful and actually got us a better one. Mitchell was on time and set up everything to perfection. They truly went above and beyond with their customer service. read more

I Love Jolly bouncers. They always deliver on time and love that you get a little extra time for weekend events for their rentals!! They are always so helpful when they deliver and very helpful when selecting bouncers when you call in and not sure what you want :) I have used them three years in a row for my sons bday. Highly recommend read more

Jolly Bouncers - 4 combo bouncer/ obstacle ( 3 in one Combo bouncer with 20 foot obstacle course). - Bounce House Rentals Near Me - Simi Valley, California

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This company is awesome. It was my first time renting from them. It was quick and easy to book. They were on time for pick up and drop off. The bounce house was super clean. The team that picked up and dropped off were amazing! Respectful and helpful. Not to mention all the kids at my son's 4th Birthday had a BLAST! read more

Jolly Bouncers - Bounce House Rentals Near Me - Simi Valley, California

If I could give a zero I would. The owner told me that they would be at the park between 10-11 to set up for the party, but they would most likely be there closer to 10. I did not receive a phone call until 10:45 letting me know they wouldn't be there till 11:15. They did not show up until 1140 and our event started at noon. The only reason we had everything set up on time is because GUESTS from my party helped set it up. Absolutely ridiculous, and the owner did nothing to make it right. The employee set up a "kids table" which was a normal table and put kids chairs next to it, saying that is just how it is. Eventually it was fixed but still come on. Would not recommend this company at all. read more

Jolly Bouncers - The "kids table" - Bounce House Rentals Near Me - Simi Valley, California

Jolly Bouncers provides the best service and have the best customer service. My daughter and her friends had a blast at her birthday party. I wouldn't think twice about hiring them again. read more

Always responsive and ready to jump on what you need. Special thanks Amber, Daniella, Erick and Pedro for another great event at CWC HOLLYWOOD. read more

Jolly Bouncers - Two Halloween bouncers for our school Trunk or Treat even. Jolly Bouncers is always great to work with. - Bounce House Rentals Near Me - Simi Valley, California

Wow, where do I start with this company? We ordered a large bouncer, 6 tables, 8 canopies, and 40 chairs to be delivered to a park. One guy arrived to deliver all that gear. The guy didn't seem very friendly and he said he does it all the time. They have a contract with the park and they know the rules and regulations. The guy dropped off 2 canopies, closed up his truck, then drove it onto the park grass to unload the rest. The park staff wasn't very thrilled with what he did. Words were exchanged and it wasn't good. I asked some of our guests to help him unload the rest of the gear. 2 of the canopies were not in good working condition, and the chairs had leftover food on them, so I'm pretty sure they were not sanitized. Our pick up time was at 4pm that day and they didn't arrive until 6pm. We called and texted the company numerous times and there was no response. When they finally responded, they told us to just leave and they'll come pick it up. I was like no way, there is a security deposit and a $3,000 waiver if any equipment is lost. I'm staying til you pick this up. Wasted 2 hours of our time, while holding our 2 kids waiting for them. We'll never use this company ever again and I hope this review finds you well. read more

After my party called to ensure pick up as party was over. I believe he was the owner. He was so rude to me. He Couldn't believe I was calling to ensure both bouncers I rented were going to be picked up. The only reason I called was because the employee told me I could leave if someone hadn't picked up bouncers by the time party was over. I wasn't comfortable leaving them there at the park as I'm somewhat responsible for them. Regardless my reason, it was unnecessary to be so rude to me. I will never rent from them again. The two stars are because the two women I spoke to in ordering were nice and so were the delivery men. read more

Always a plesent experience with Jolly Bouncer. Friendly people and great service. Great selection of bouncers. Also happy that they offer tables and chairs. read more

Jolly Bouncers - Bounce House Rentals Near Me - Simi Valley, California

I love this company. They are very fairly priced and do such a great job setting everything up. The men who come set up are kind, professional and quick. I've used them 2x's and will continue working with them for my outdoor party needs. read more

Reliable, fast. No problems at all. Great service. All clean and good condition equipment.

Worse experience ever. I ordered a wet slide bouncer combo. They delivered a regular bouncer. What happened next was the worst customer service. I honestly would not have made a big deal if they had some sort of customer service! They called me and basically told me that the particular bouncer I got is just missing. No apology no nothing. Just too bad. She said she would refund me the difference between the wet and dry bouncer. That's it? I'm still stuck with the bouncer I didn't want and promised my birthday boy a wet bouncer! On top of that, I called and requested a discount because I didn't get what I ordered. They refused to do so. They also charged me an insurance fee which NO ONE mentioned about and is optional! She said I had to request it be removed! How would I know if it's not on my order form??? So I said, please remove it and her response was literally, "Ugh!". Such an annoying company. All they had to do was apologize, offer a discount for the error and I would be on my way. Avoid this company!!!!!! Plus, the bouncer they delivered is so shitty!!! read more

I love Jolly Bouncers. They have reasonable pricing and they have a variety of bouncers and slides. Their customer service is outstanding and the delivery person is polite and knowledgeable. I highly recommend this company for your next party ! read more

We've rented bounce houses multiple times from Jolly Bouncers and have always had a wonderful experience! They have a ton of options and also rent out other party items, their customer service is excellent and they are really nice about dropping g off the bounce house early for you if that's something you'd like. Would highly recommend to anyone looking for a fun party rental! read more

I rented a water jumper on 7/23/22 The hose that connects to jumper that allows the water to come out was connected with tape. The tape keeps falling off the hose which means it does not allow water to wet jumper. I will add pictures. Same person which is a lady that picks up phone at 1(805)955-9802 is no use. I keep telling her I want a discount for the inconvenience since her jumper isn't working properly and she keeps giving excuses. How do u not discount a customer when your jumpers don't even work. I paid $350.00. I even paid for insurance. Damage waiver $27.00 Sales tax $23.71 Delivery fee $30.00 I would not recommend renting from this place Also it only has one sprinkler with 2 slides Meaning only 1 slide gets wet In the sun the slide has to be wet or it is too hot to go down the slide Bad service bad jumper read more

Jolly Bouncers - Bounce House Rentals Near Me - Simi Valley, California

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Amazing experience! The communication went great. They are so responsive with a smooth and on time delivery and pick up process. Kids had a wonderful time at the birthday party. read more

Excellent condition. Fast delivery and easy set up. The decorative panel looks good. Kids jumped for hours!

AMAZING! Amazing is the best word I can use to describe Jolly Bouncer! I was an event planner for many years and can honestly say, I have never dealt with such a professional group! Customer Sevice - On Point Delivery - Coutesious Pricing - Competitive Would I recommend Jolly Bouncer? Without Hesitation! read more

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