Disappointing!!! Always double-check your order before driving off! I placed an online order an hour in advance for pickup. When I arrived, the order was ready, but after driving away and opening the bag, we realized we were completely missing our aloha burger, burger steak, and chicken nuggets dip. When we turned around and went back inside, the staff actually said, "We were waiting for you to come back." If you knew the order was incomplete, why let us leave with it in the first place? They handed over the missing burger and told me the burger steak would take about 7 minutes. After sitting there for 10 minutes, a manager came up and asked, "Why'd you come back? I saw you leave." I explained we were still missing part of our order. To his credit, he was apologetic, handled it immediately, and had the burger steak out a minute later. He mentioned that things get busy sometimes--except there were maybe three tables occupied in the entire restaurant. It was not busy. Bottom line: someone on the team needs to be verifying online/to-go orders for accuracy before handing them off. A lot of people drive an hour or more just to get Jollibee and can't easily turn around to pick up forgotten items. The manager was polite once he stepped in, but the lack of basic order checking made this a frustrating experience. I've been doing online orders, maybe this was a fluke. I love Jollibee and the food is consistent. But, this location teaches you to check everything before you leave, because the staff couldn't care less about missing items. Jollibee has been increasing its prices within the last 5 years and it's really getting pricey ordering from the best fried chicken in the US for 2 years. And missing items you've already paid for makes the entire visit truly infuriating. read more

Jollibee - Chicken Shop Near Me - Philadelphia, Pennsylvania

Finally tried their famous Palabok and I love it! Chicken is good but somehow I don't like the chicken tenders--a bit too dry. read more

Jollibee - Chicken Shop Near Me - Philadelphia, Pennsylvania

May '25: same exp. Jan. '25: So far we got a pleasant experience. Has restroom which looks clean and smells good even at 5pm. Has ample of parking spots. High chair seen. Has yumburger offered. Chickenjoy almost tastes like the one in the Philippines! See images for reference read more

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I LOVEEEEE JOLIBEEEE. Chicken are unbelievably juicy, pick the spicy one!! Place can be cleaner but looks good. Service was super quick, prob less than 5 min. They also gave us a free ube and mango peach pie. read more

Jollibee - Peach Mango Pie Ube Pie - Chicken Shop Near Me - Philadelphia, Pennsylvania

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Disappointing to make the journey from the other side of the river for a meal that just was a big no for me. I spent 16 years out west where no trip to Sacramento, CA was without a quick stop at Jollibee. After 7 years, I was delighted to learn one had opened up within a 45 minute drive, so I talked it up to my family and we loaded up and headed over. I was really looking forward to the palabok, a noodle dish that is a favorite of mine. I was crushed to see that it wasn't on their menu. Maybe I missed it? The girl at the counter said they didn't have any, but I wasn't sure if it was off the menu completely or just not available that day. I wasn't a fan of the adobo rice, personally. Chicken was good, definitely crispy and juicy, but I think I prefer a more Southern seasoning. Service was definitely lacking - they weren't very friendly or helpful. So maybe my memory of Jollibee's was off, but I don't think I'll be returning to this location. read more

10/10. Very clean nice place, good customer service, chicken needs to be a little more crispy but beside that the food is great. read more

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Chicken has been consistently tasty with crunchy skin. Tried the spicy chicken sandwich this time and my son devoured it in minutes before I could get a bite. He really enjoyed the sandwich. Clean place with ample seating. Staff was really friendly but place is really busy so have patience waiting for your food. They cook to order so you have to wait for the cooking. The chicken is not pre cooked and sitting under heat lamps. read more

Jollibee - 3 piece meal - Chicken Shop Near Me - Philadelphia, Pennsylvania

The service was good and the food, even better! It's peaceful, clean and the music was good. The chicken reminds me of Church's Chicken which I love but they pulled out of Philly. Every order gets a cup of gravy. I don't know what's in it but I'm sold. AAAAAAA read more

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I'm so upset, I have been watching reviews on social media about this place for over a year now about how good the food is and always wanted to try it but the closest one is 91 miles from me. I was able to get my niece to travel to one closer to her in Philadelphia to the Bustleton Avenue location (that have almost three star rating), my niece travel three hours to me with the food that I paid for the whole family to try for the first time, just to taste no seasoning, chicken tenders did not taste fresh, chicken sandwich was tasteless and the spaghetti was not good as well... everyone was disappointed.... That was my first and last time trying this place.... Waste of my money and travel. Thanks read more

The food was good. Chicken was hot, crispy, and delicious. Sides were pre-frozen but not bad. Out of half the sodas. Order better Serving was good but monotone as a robot. Fast Ambiance was fast paced. No smile on any of the workers. No laughter. No talking in kitchen except for food. read more

Best fried chicken in America. Filipino spaghetti and palabok? Ok. Peach mango pie. Masarap. Magaling Ang service! Syeeeet! read more

Jollibee - Counter. - Chicken Shop Near Me - Philadelphia, Pennsylvania

The best tasting chicken sandwich. Juicy and not dry. Just not a fan of corn flakes coating. I got 2 sandwiches and one was pretty big and the other is small. A bit expensive but good. read more

Jollibee - Chicken Shop Near Me - Philadelphia, Pennsylvania

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I had to try this location since it was the nearest Jolibee from King of Prussia. I love their peach mango pies so of course I ordered that & as always my pie was delicious. I seriously think that's the ONLY reason why I go to any Jolibee. I did order their spicy chicken with gravy & spaghetti. The chicken was actually spicy but good. For some reason the gravy had a different taste to it. I don't remember it having a weird after taste. I'm hoping I didn't get a bad batch and their spaghetti was nothing to rave about. I was hungry so I did eat it. Service was great. The employee even had me fill out a survey to get a free pie so that was nice. The restaurant itself could have been cleaner. read more

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I don't care what I decide to try from the menu at Jollibee; The disappointment is consistent. read more

Jollibee - Chicken Shop Near Me - Philadelphia, Pennsylvania

The service was great, everyone was very nice and the speed of service was good, I guess I arrived at a good time. Most likely I wouldn't go back, I was a little disappointed bye the food. I spent $17.00 before taxes and didn't even get a biscuit or a drink. That's pretty high in my opinion. The spaghetti was good everything I would pass on. read more

Jollibee - 3 Pc Chickenjoy w/ 1 Side - Chicken Shop Near Me - Philadelphia, Pennsylvania

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Disappointed to say the least. After wanting to try Jollibee for years, we happened upon one on a trip to Philly, and it was the one disappointment of my whole trip. First, the service was not even slow; it was pretty much nonexistent. Incompetence can be somewhat anticipated in fast food, but this was excessive. I posted a pic of the two workers standing by the warmer and staring at each other. They seriously stayed in that position for a full 20 minutes because they were waiting on food for a big order for large family. No one could possibly be helped while these people were waiting, apparently. Finally we did get our meal, and it was mostly awful. The "famous" spaghetti is Chef Boyardee with cut up hot dog meat in it. Awful. Couldn't eat it. We dined in, and the mountainous pile of garbage that accumulated...well, you can see it for yourself! I can't say the whole restaurant was unclean because it wasn't bad, despite this disgusting display. There was also the pickup area which wasn't being utilized, despite someone waiting a good half hour to get his delivery order. The whole experience left me confused, disappointed, and disgusted. read more

*MEDIOCRE* *3.5 stars EXCEPT their Peach Mango pie is 5 starssss!! Finally Jollibee came to Philly and I knew I had to try this popular Filipino chain. Jollibee is known for their fried chicken with gravy, their spaghetti, and their pies so I tried them all!!! Chickenjoy - Overall I thought the fried chicken was pretty standard nothing special. I tried both the spicy and non spicy and the spicy was a bit better but it wasn't actually that spicy. The gravy was really good and that made the difference. Jolly spaghetti - the famous spaghetti with ham and hot dog in a sweet sauce was interesting. For a fast food spaghetti, it's not bad, there's a chew to it but I probably would not order it again Palabok fiesta - I liked this more than the spaghetti. I love the seafood and rice noodle combo and it had more depth of flavor. Maybe I'm biased because I prefer rice noodles and like seafood more than meat Peach mango pie - literally the BEST item on the menu. I love how crispy the exterior was, super super crunchy. I also liked that the filling was not super sweet. One of the best pies I've ever had. I would go back just for this! *VERDICT* I would go back just for the pie. Everything else is mediocre. read more

Fresh, crispy, and delicious chicken! The chicken and their gravy make the best combination, making this fried chicken my favorite. Plus, the adobo rice is a huge bonus for me since I always eat fried chicken with rice. Highly recommended! read more

My first experience with Jollibee was last year in Liverpool. I loved it there. Finally I get to try it in Philly. Service for me was just fine. No issues. I know others have had issues but I didn't. I do love the chicken itself. It's extraordinarily crispy and well marinated. It's definitely worth driving for. I tried the pancit. I had the feeling that it was decent but truly authentic pancit would probably be so much better. I wasn't disappointed in the coconut pineapple pie at all. read more

The chicken was tasty and fresh .... One of the ppl in our group got a chicken sandwich and the bun was stale. The fries were cold and unsalted. The grey was lukewarm. The soda machine was out of everything but Pepsi or Diet Pepsi ... when I asked the cashier for something non-carbonated - she offered a very sweet pineapple drink as the only alternative and the cup was much smaller. The staff was rude and unfriendly... borderline unprofessional... we had a to go order (after we had our meal) and the cashier was annoyed. She told us it would take at least 15 minutes. When I said "no problem" she said "oh okay - I guess you want to place an order than" ... it took 25 minutes for the order. There was someone cleaning the dining area but it was someone still dirty ... she stood by the trash can and basically watched customers eating. This was our first experience and it was overall not great. read more

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It is crazy that I waited for Jollibee to open since their announcement back in 2020. I was super excited when their FB page announced their grand opening on September 2, 2022 in Philly. I already know I wasn't gonna make the first 50, I'm not a morning person lol. But what I didn't know was that arriving at 11:20am, I didn't get out of Jollibee until 3:40pm like O M G! That wait was INSANE! While waiting, there were signs all around this establishment limiting folks on buying more than $70 worth of food??? If a 6pc chicken bucket(not combo) cost $14.99, if a family is feeding 5 mouths, they really think $70 is enough? Probably is enough at McDonald's or Popeyes' etc...... Luckily I have my hub with me so I split our orders in two. I want a little of everything so I can see what the hype is about. We order Bucket Treat B, Bucket Treat C, Original Chicken Sandwich, Spicy Chicken Sandwich, Peach Mango Pie and Pineapple Quenchers. Pineapple Quenchers are the highlight of our order, very delicious! Everything else is MEH! We thought the chicken sandwiches were mediocre. Jolly Spaghetti meh. Palabok Fiesta were ok but the ratio between the noodles and the sauce were like 4:1, there isn't enough sauce for the family pack. Spicy Chicken Joy Bucket is pretty ok, enough spice. That Gravy that comes with the chicken is tasteless, Popeye's is way better. Last but not least, I rather have McDonald's Apple Pie than Jollibee's Peach Mango Pie lol. Lesson learned, don't believe the hype! If I want pies, I better go to Mc'D's. If I crave for chicken, Popeye's here i come. I feel as though Jollibee didn't "do enough" for the Philly location's grand opening. By the time I placed my order around 2:55, there were no more totes available. The NYC opening seems like they were way MORE PREPARED than Philly's opening. P.S. The only part that was fun was when Jollibee 's mascot came out for a little dance and interaction with the people in line. One of the staff gave my daughter a free water bottle. read more

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Dare I say... I don't get the hype at all. We waited until recently to go try it out due to all the reviews about long lines etc. When we arrived, the drive-through was around the corner, but there were only a few people in line so we went inside. Unfortunately that was deceiving, as it still took 26 minutes to get our food from the moment we placed our order... so much for "fast food". I will say that the service was friendlier than most fast food spots, but overall insanely slow. The fried chicken was.. OK? Like no better no worse than Popeyes, I just don't get the hype I guess. It was a bit dry too, but I did dip it in the gravy which helps a bit. I tried the palabok which was surprisingly flavorful for noodles from a fast food joint. Overall, I wouldn't really go out of my way for Jollibees but if I had a hankering for fried chicken, it's one I would consider. read more

Jollibee - Buzzer when you eat in for when your food is ready - Chicken Shop Near Me - Philadelphia, Pennsylvania

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Chicken Sandwich (Classic Original) nice sized breast well seasoned on a toasted brioche-style bun with mayo. Lettuce & mayo 50 cents extra. This is currently the only white meat fried chicken available. $4.99 Chickenjoy Perfect Pair 1pc chicken(drumstick) w/ Jolly Spaghetti- again...tasty piece of chicken that was unfortunately soggy by the time I ate it. The gravy that it comes with was just ok. I thought it would be better. I did really like the spaghetti. More so than I thought I would or should have. Slightly sweet, but very nice flavor and texture. Wish it had more hot dog slices in it. $7.49 Adobo Rice - nice size portion for the price. Surprised how good it was. Has a lot of flavor, savory & smoky with a slight kick to it that was unexpected. Small pieces of some very tasty meat that probably is pork. Perfect texture; wasn't dry or overcooked. $2.69 Peach Mango Pie - I was a little disappointed with this. The fried dough was very good. The filling was a bit sparse & tasted mostly like peaches. Couldn't really taste the Philippine mango. Will have to try again just to make sure. $2.99 I would return for the sandwich, the Chickenjoy, spaghetti & adobo rice & to try some other things. They hopefully will be adding more items. Chicken tenders, specialty burgers & breakfast items are on the menu; just not yet in Philly. Can get crowded at times, especially at the drive thru & on weekends. Went 1:30 on a Tuesday afternoon. 5 people ahead of me in line inside. I was out within 15 minutes. My to go order was ready less than 5 minutes after I ordered. Have a jolly day! read more

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10pc chicken fillet $25, but what I gave me was very small, or residue, which really disappointed me. It was a very bad experience. Everyone, don't buy chicken fillet, it's very bad。 read more

Don't sleep on this place, food is legit. I've been hyped to try Jolibee since I heard one was opening near me. I happened upon this location while traveling for work so I gave it a try. Seems like a lot of the lower star reviews are based on technical issues w/ online ordering or other service nonsense issues. The food is legit. I really liked that they told me right upfront that tenders were cooked to order so it would be a bit of a wait. I'm always happy to have a short wait for good food. These tendies were fantastic, super crunchy without being over breaded. The pineapple bbq sauce was nice for a change of pace. Fries were fine, nothing great but nothing horrible. Star of the show was the pineapple/ coconut pie...amazing All and all a very positive first experience read more

So, I'm starting this review as I continue to wait for my online order. That I placed at 4:52 pm. The app said I'd receive the order at 5:01pm. So, how am I able to draft a review when I have yet to procure my order...apparently Jollibee convinced me that if I didn't have time, they'd make me take some. LOL. It's now 5:40 pm. When I entered I noticed a line, but nothing crazy. (See photo below). But I wasn't worried because I'd placed an online order and didn't think I'd need to eff with any lines etc. Oh but no. Here's the bottom line. I fully expect the chicken - whenever I procure it - to be good. I've never been to this location but i really enjoy the one I have visited in the past in Edison, NJ. Oh, did I mention that I left my home in Willingboro NJ to come to NE Philadelphia for this? I've heard the cashier state alternative estimates as to the "wait for chicken" from 10-15 minutes up to 20-25 minutes. And if that's the case, why not update the app to allow for that? This is crazy! Chicken is in your name. WTF. I just asked for an update. "We are just waiting for chicken." . It is officially 6:05 pm - more than an hour after my order was supposed to be ready - as I post this review. I'll update this with a further review on the quality of the food. Once I get it that is. And my blood sugar level gets back to normal. To be continued I suppose ‍ read more

Jollibee - Line at counter in the store. - Chicken Shop Near Me - Philadelphia, Pennsylvania

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This rating is purely based on this location! I have tried and loved Jollibee in more than 3 continents and multiple locations in New Jersey. This location is the worst ever! The chicken is undercooked and raw, the bread is stale, they rarely have all the items on menu, fries are soggy and disappointing. The place is clean, they and very Jollie looking but save your self the misery, go across the street and get yourself an Asad's hot chicken sandwich. I am going to write to the corporate office after this, because trust me these guys are not doing justice to the magnificence of Jollibee Chicken. read more

I am half-Filipino and love that this Jollibee is of the same quality standard and consistent with the restaurants in the Philippines. My go to? The Yum with Cheese - it does not disappoint! We also ordered the fried chicken with spaghetti - signature Filipino -style sweet spaghetti! The order took some time but I think that is because it is made fresh to order. Also, I recommend grabbing some emsamada and traditional Halo-Halo at the Red Ribbon across the street. read more

Jollibee - Buttery fried chicken and sweet Filipino spaghetti - Chicken Shop Near Me - Philadelphia, Pennsylvania

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Their spaghetti is my guilty pleasure. If you like Chef Boyardee pasta you will also like it. It's sweet and a tiny bit savory, but I just absolutely love it. It's not for everyone. I was not impressed with the chicken, adobo rice, or much of anything else I got here. Service was fine, minimal wait time in the drive through. Will be back for the spaghetti but nothing else really. read more

Jollibee - Chickenjoy with spaghetti - Chicken Shop Near Me - Philadelphia, Pennsylvania

On a subsequent visit, I ordered the spicy chicken sandwich with fries and a free birthday pie. The fries were nothing special and kind of bland. The chicken sandwich is definitely a step up above Popeyes and I LOVE Popeyes chicken sandwiches. The coating here is delightfully crunchy, the sauce is great, and there are slices of jalapeño peppers inside! Definitely worth the slight price difference over Popeyes. The pie I picked was coconut. There are chunks of diced coconut inside! Very impressive. I wish I liked their fries more. read more

Jollibee - Chicken Shop Near Me - Philadelphia, Pennsylvania

Haven't had Jollibee since visiting the Philippines and having this location in Philly is great! I get a taste from the Philippines in Philly! As the Filipinos would say, Maraming Salamat! I ordered from the app, the service was easy, the cashier got my order and the place was busy with people! I can't wait to come back! The vibe and ambience of the store is great, especially with the mascot right as you enter! read more

I enjoy their chicken with the gravy. The noodle dish is interesting. It's a fast food restaurant, so don't expect special service or seating. read more

Jollibee - Customer service is lacking, and people are arguing and cursing at each other behind the counter. - Chicken Shop Near Me - Philadelphia, Pennsylvania

My review is primarily based on the staff and their sheer lack of manners/common sense. We were traveling from Delaware to visit some relatives in NE Philly. We decided to pick up some lunch prior to heading over. We had passed by this Jollibee several times but never had the opportunity to try it. We placed an online order with an estimated pickup time of 1130am. We happened to arrive about 5 mins early and we noticed there were two designated "Drive Thru Pick Up Order" parking spots. Since we didn't want go thru the drive thru only to find out order not ready yet, we decided to park in one of these two spots. Within 2 minutes, a worker comes out and tells us that these two spots are reserved for pickup orders. I told her that I am picking up, but I'm a couple minutes early. She proceeds to tell me to move my car over to one of the normal spots, even though the whole parking lot was empty. I respond by pointing out the empty parking lot. I then proceed to go inside and pickup my order to "comply" with her stipulation that the spot is reserved for picking up orders. Another worker grabs my food and I ask "Am I all set." She literally hands me the bag of food and walks away. I don't know what I did to piss these workers off so bad, but I definitely won't be coming back. The chicken was okay, but Popeyes definitely still reigns supreme for fried chicken in my opinion. The burger steaks were absolutely disgusting. It reminded me of a very stale meatloaf even with all the smothered mushroom gravy. read more

Apologies! Somehow the Jollibee in Philadelphia came up when I wanted to write this review about the one in Edison, New Jersey. No doubt my bad, but don't want to lose the work. Until I can move it to the right place, this will have to do. -------- This was my first visit to any Jollibee restaurant, and I was fortunate to find one close by the conference I was attending nearby in Edison, NJ. Word on Yelp in these parts offered mixed reviews, with general appreciation for the Philippine fast cuisine, but dissatisfaction with the wait involved between ordering and drive away. This outlet on northbound Route 1, did not suffer from any delay when I was there around 4:00 on a Tuesday afternoon. In fact, I was the only one at the order board when my requests were taken, and the second in line at the pick up window. I was done in no more than 10 minutes with my order of Spicy Chicken Sandwich, Mashed Potatoes and Pineapple Quench. True, my first desire of chicken fingers was not available, but I suspected that the sandwich used similar white meal chicken to the bare naked digits, and I was probably right. The sandwich was very good. The breast thicker than expected, and the bun more wholesome. The weight of the bag handed me was surprisingly heavy, always a reason for optimism. Both ends stuck out beyond the circumference of the roll, and first bite demonstrated fresh bird with excellent cohesive breading and adequate spice. No skimping here. And, as I was hungry and eating as I drove, I totally appreciated that the opus hung together and did not leave breading crumbs on my lap. The Pineapple Quench was a pleasant alternative to cola products. Not as sweet as fresh pineapple, nor as syrupy as canned, it had a mild sugar profile with plenty of flavor. It def passed the credibility test for worthy fruity washdown. The Mashed had to wait until the next day to avoid the brown gravy challenging the neatness of the car, but came to life after 3 minutes in the microwave. Decent. Service was obviously limited to ordering and pickup, but it was comparable to the other fasties around. Voices were friendly and handover was with a smile. This Jollibee experience was good enough to warrant another visit for the more adventurous aspects of the menu involving spaghetti (fast food spaghetti?), rice dishes, and maybe even their Jolly Burger. That curiosity may be satisfied at the other near home shop in Northeast Philly. Will keep you advised. read more

Food is good, juicy and crispy. The service was so slow. We didn't get our food & waited for 40 mins. Got there around 8pm and it was not busy at all, practically empty. 10 piece chicken (spicy) and 3 pie deal meal, took 40 mins. read more

Staff all about to quit, right in front of customers yesterday! Arguing with each other with a gang of people in line. I suspect this spot always has a line out the door. Orders are not fulfilled completely (missed gravy on mine). It is almost worth driving up to jersey city instead... Average order takes 30 minutes due to them constantly getting hammered. It is not employees fault. They cannot match demand over supply, so shorucuts have to take place to reach finish line... Shortcuts include: Undercooked fried chicken Rushed/Disgruntled tasting spaghetti 30mins wait from back of line to receiving your food order Shortage of gravy Shortage of mango/peach pies Shortage of mango/pineapple quencher drink Staff with suicidal demeanors Takeaways: A Jollibee in Phila is a blessing and good news, but, due to understaffing, declining food quality and location placement (northeast), Ignore this location at all costs as at does not give the brand name -- Jollibee, justice. Better off making the trip to nj/ny for your filipino mcdonalds fix... read more

The chicken really is delicious -- so hot, so juicy, so crispy. And the fried pies are a dream (especially the mango, which is their signature). Everything else is mediocre at best. But go for the chicken. read more

I see a lot of negative reviews & even comparing this establishment to other chicken spots which is annoying. This is a Filipino food chain so it shouldn't be compared to what people are use to. Anywho outside of the hour wait in the drive thru (I think inside was faster I should've went inside) my food was very good & flavorful. One of the best chicken sandwiches I've had. I enjoyed the flavors a lot. Unfortunately I'm not eating beef/pork so I can't try the pasta dishes which sucks but maybe I'll break one day & try them. read more

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A classic favorite is finally in Philadelphia! Like most fast food chains , the food is consistent. Took off two stars for wait time. I patiently waited a few months before visiting, hoping to give this new location enough time to work out its kinks. Nonetheless, the drive thru line was about a 30 minute wait with about 6-7 cars ahead of me. When I arrived at the window, I waited an additional 8 minutes to pay and receive my order. Yes, I clocked it out of spite. Hoping this location gets it together soon. read more

Spicy fried chicken came out pipping hot, sumptuous and enjoyable. Eating side by side with Adobo Rice is equally great. Food is prepared fresh, hence the longer wait. Kudos to the young gentleman who was the cashier today (mid-afternoon) and the shift manager. Both ran the store very well even with the delay handing out orders. We are definitely coming back, but packing extra patience. Advise to all, food tastes a lot better when you have a smile on your face, instead of a complaint. :-) read more