I am a regular customer at this Johnstone location. This store is tucked away off of St. Johns Pkwy in an commercial warehouse area of Sanford. Most would not know it's here unless they are specifically looking for the store or just happen to be at another business in the general area.
Staff here are very friendly and personable. The store is stocked with just about anything an HVAC professional needs, what they don't have they can usually get it next day via one of their other locations. This store also carries a good supply of Klein hand tools which I prefer. The store is kept immaculatly clean, their inventory is organized, and shelves are stocked.
Pricing is competitive with items I can find online but many times I come to Johnstone versus purchasing online because staff does a great job cross referencing my old parts with new stock.
On my most recent visit here I needed several replacement heater restring kits for a HUV unit that supply's fresh air to our kitchen. I needed three to complete the job and bought their last one as a backup should one fail in the future. I also ordered 10 more that should arrive mid April since we use these restring kits on other equipment in the building. The heater is back in service and working as it should, hopefully we will get another 30+ years with the newer kits, only time will tell.
Johnstone doesn't sell HVAC equipment or parts to the general public but I believe they will sell hand tools, mastic, Panduit straps, and other miscellaneous items non-accout holders (you might want to call to check before heading over there though).
All-in all, I've always received great service from Johnstone and recommend them for all your HVAC needs. read more