Cancel

    Open app

    Search

    Johnstone Supply

    5.0 (2 reviews)
    Closed Closed

    Johnstone Supply Photos

    You might also consider

    Recommended Reviews - Johnstone Supply

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration

    1 year ago

    Helpful 11
    Thanks 1
    Love this 7
    Oh no 0
    Photo of John M.
    664
    9003
    31785

    4 years ago

    Helpful 7
    Thanks 0
    Love this 10
    Oh no 0

    Ask the Community - Johnstone Supply

    You might also consider

    Verify this business for free

    People searched for Hardware Stores 875 times last month within 15 miles of this business.

    Verify this business

    The Home Depot

    The Home Depot

    2.7(56 reviews)
    3.9 mi
    $$

    Today I was assisted by two very friendly and helpful associates. Ronald M in plumbing helped us…read morefind the correct replacement parts for our leaking top-mount sink. He was very knowledgeable and patient with us. Then it was duplicate-a-key time. I was unfamiliar with how the machine worked and another wonderful associate came to my rescue. Rachel happily explained and demonstrated the whole process. Another friendly and knowledgeable person at this great Home Depot! Thank you both for making my visit a very pleasant one!

    Ever since the change in management within the past year, this Home Depot has gone severely…read moredownhill. It used to be my go-to store as a contractor, but I now find myself frequently avoiding it--especially since Steve's departure from customer service. This week, I placed a large lumber order. When I arrived Friday to pick it up, I discovered that it had not been placed on skids or strapped together so it could be loaded by forklift. Instead, they expected to load more than 1000 pounds of lumber onto my trailer by hand. In over 10 years of shopping at Home Depot, I have never seen a large lumber order prepared this way. I spoke with Sean on the floor, and he assured me that he would have the lumber properly bundled that night so I could return Saturday morning and have it loaded by forklift. When I called Saturday morning, it still had not been done. I continued with my workday and planned to return Sunday. As I was getting ready to leave, I received a notification that Home Depot had canceled my entire order. I called the supervisor and they said they only will strap and bind a lumber order if called in advance. Keep in mind it now takes sometimes 10 to 15 minutes to get a hold of anyone when calling in. How does this make any sense as a policy? Sounds like lazy management not wanting to reissue the order even after their own error. Absolutely ridiculous. This is just one of many recent examples of poor customer service, broken commitments, and a complete lack of support at this location. I'll be taking my business to the Orange City store in hopes of receiving better service. It is disappointing to see what was once a great Home Depot fall apart because of terrible upper management.

    Photos
    The Home Depot
    The Home Depot
    The Home Depot

    See all

    Johnstone Supply - hardware - Updated August 2026

    Loading...
    Loading...
    Loading...