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    Johnston Towing

    3.6 (5 reviews)
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    1 year ago

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    2 years ago

    Arrived on time and was reasonably priced. The driver was very pleasant and did his job well.

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    2 years ago

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    2 years ago

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    7 years ago

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    Tactical Towing & Recovery - To better serve our customers!

    Tactical Towing & Recovery

    (7 reviews)

    Unfortunately, I had my Honda Odyssey drop dead on me whilst driving on I-64. After pulling over…read moresafely, I needed a tow and got lucky in having the guys from Tactical Towing answer my call. They were professional, courteous, and quick in responding. The heat index was over 100 degrees so fast service was much appreciated. The driver, Sky, brought cold water bottles and got me and my hoopty van to the auto body shop. Thanks to the folks at Tactical. If I ever need a tow again, these guys are my first call.

    I just had an interaction with one of your drivers and it was extremely disrespectful and…read moreunwarranted. I'm at attempting to pump gas and had just finished pumping my gas and got into my car. One of your drivers was parked behind me. When I tell you I had literally just closed my door and the driver honked at me. I opened my door and said "um you can wait until I'm finished thank you". Then he starts yelling at me and yelling obscenities at me because I wasn't moving fast enough for him apparently. Of course I yelled back because I don't know who he thought he was talking to like that. I'm sorry I just got off of work and I don't deserve that. Sorry if he was having a bad day, but to take it out on me when there were other pumps wide open is just crazy to me. I'll be telling everyone i know about this and how apparently the workers are disrespectful. Never in my life have I felt like a Karen until now. Just called the store to complain and it turns out it was the owner! So if that's how the owner does business or treats a stranger, I'd never call them for a tow or business.

    Hall's G.E.D. Towing - Provide work in a timely and professional manner!

    Hall's G.E.D. Towing

    (2 reviews)

    My car wouldn't start at Walmart, so I put in a request through my insurance company to get a tow…read more That was at 11:30 am. I got a text back saying it would be 120-135 min before they would be there to pick up the car, so I left the car and had my friend come pick me up. At 1:20pm I got another text saying the ETA had been changed, and that they would be another 120-135 min before they can pick up my car. At 3:45my car is still not home, and I have not heard from the insurance company or the driver. I called the insurance company and told them it's been 4 hours an my car still hasn't been picked up. She said she would call the tow company. As soon as she had them on the line, I got a text said they'd pick up my car in 20 minutes. Imagine that!! I told them they needed to switch different towing companies because this one has only bad reviews.

    My tire had a flat and needed to be at work. I called at 9am for the tow. They were selected…read morethrough my insurance to do the job. It was said they were going to an hour. I didn't receive a number or the driver didn't put in his service location time so I could know where he was. the hour passed by, nothing or nobody showed. It is now 10:15am. I call the company , they said the guy was running behind and it was going to be another 35-45 minutes. I wasn't informed this. I waited again. No one called me or showed again. It was now 11:30am. Again, I was supposed to be at work at and I had to get my kids to daycare. I called back, same thing. The lady that worked there answering the phone was getting mad because I had been calling trying to see where the driver was I had been waiting and I needed to be at work. I called again , she told me that she called the driver and told him to contact me but he never and that I should call my insurance back after I had been waiting two hours already to find someone else to do the tow. (Screams) oh how I was very upset. I asked for his number myself and she said that sh couldn't give that out. But any other Tow company gives out there drivers number. But anyways, I had to call my insurance back so they could see what was going on. They called the tow company and they told then insurance agent that the driver was stuck in traffic. I lost it!! youre telling me that you have been stuck in traffic from 9am - 12p?!! Fuck out of here! We had to find another way to work and I had to bring my child with me because too much time had passed by so I couldn't take him where he was supposed to go. Then as we were heading to work, the driver finally calls saying he was ten minutes away from our location. WE'RE GONE NOW!! We needed assistance THREE HOURS AGO!! I missed out on hours from work because I was waiting on this company! I HIGHLY RECOMMEND letting your insurance know you don't want their service. We could have been in a ditch on the side of the rode and something could have happened to me and my family because we were waiting so long for them.

    Johnston Towing - roadsideassist - Updated May 2026

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