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    Johnston and Murphy

    4.0 (1 review)

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    7 years ago

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    Men's Wearhouse

    Men's Wearhouse

    4.0(2 reviews)
    70.4 mi

    My husband and I really enjoyed our experience here! The staff was all wearing a mask and the…read moresecond we stepped in the store we were greeted and immediately sized for the suit we needed and had it ordered. They were very kind, friendly and helpful! The assistant manager Jakita was VERY helpful and efficient.

    My first visit was to have a pair of new pants hemmed. The person who did the measuring work could…read morehave been more customer friendly. He measured and marked the pants, and took my payment with indifference. On the day of the scheduled pickup, I was called to come in and have the pants re-marked for alteration. Sometime during the time the measurements were made and the pickup time was scheduled, the person who was actually going to hem the pants discovered what appeared to be random tailoring marks, making it impossible for her to know where to hem them. It was stated that no mark on a leg matched any mark on the other leg. When I came in to get re-measured, I was greeted well, and the gentleman who did the measuring was very considerate, asking me several questions about the occasion to which I would be wearing the pants, and while the pants were being altered, brought me a bottle of chilled water and engaged me in pleasant conversation. If not for the first visit, I would be giving this establishment a 5-star rating. Perhaps the person who I interacted with first was just having a bad day.

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    Men's Wearhouse
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    Elegance Men's Formal Wear

    Elegance Men's Formal Wear

    1.0(2 reviews)
    3.2 mi

    Here's the rundown:…read more Ordered 8 suits 2 months in advance for my wedding. Suits arrived about 4 weeks later as agreed upon, in order for myself to deliver to Little Rock and Fayetteville, AR for alterations. However, of these 8 suits, there were about 4 different brand names, about 4 different shades of gray, one suit the wrong size, and one suit missing from the order. This was and is unacceptable. I offered the guy 2 more weeks to make the order right or requested my money back so I could go to a reputable store. It's now less than 2 weeks before the wedding, no suits are in, and no money has been returned. Additionally, the guy "assures me" they will be here the day before the wedding. Give me a break, and yourself one and go to Dillard's.

    If it was possible to leave zero stars I would. This place is awful and the people that work there…read moredo not treat the customers with the respect they should. They do not have any policies posted anywhere either. Instead they just enjoy jerking their customers around and keeping their money when the product they promised isn't up to snuff. Me and a group have been working to get our tuxes for wedding through this company and it has been a nightmare. First the original ones that came in did not fit and they were missing at least one tux. Then when we asked for our deposits back they flat out said no, even though they did not deliver on their end. They then tried to reassure us by saying that the tuxes would be in one day before the wedding, which leaves no time for the inevitable alterations that would be needed due to the incompetence of this company. This is completely unreasonable and an awful way to treat customers and people in general. Do not give these people your money, you'd be better off just throwing it away.

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    Elegance Men's Formal Wear
    Elegance Men's Formal Wear
    Elegance Men's Formal Wear

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    Johnston and Murphy - menscloth - Updated May 2026

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