Enthusiastic owner. Incredibly passionate about his work, whiling making sure the customer is…read moresatisfied. Used him for one job and now have him doing the master and guest bath. Honestly, have nothing negative to say. Additionally, he is on time and cleans up daily.

From the owner: At Cook's Quality Flooring LLC, we've built our name on exceptional customer service and an…read moreunwavering dedication to overcoming flooring challenges for our customers. Located in Englewood, OH, we stand out not just as another flooring contractor but as your neighborhood flooring ally, fully certified and insured, passionate about revitalizing both your home and office spaces. We serve residential and commercial clients in Englewood and the surrounding areas. Our comprehensive services cover a broad spectrum, from laminate and vinyl to luxury vinyl planking, linoleum, and hardwood flooring. We also specialize in VCT flooring, as well as floor tile installation with specialties in marble and ceramic porcelain. We also provide installation of the kitchen backsplash. Our skillful teams provide expert carpet installation and removal, plus comprehensive floor demolition. But it's not just the range of services we offer that makes us stand out. What truly differentiates us is our commitment to professionalism, speed, and reliability. We emphasize swift and pristine execution, ensuring each project receives meticulous attention. In addition, our dependable team is pleased to offer free evaluations, and as a token of appreciation, we extend special discounts to our esteemed military personnel, all while maintaining competitive pricing. Don't hesitate. Realize your flooring aspirations with us and discover what we mean when we say, "Customer Satisfaction Is Our Top Priority!"...

Comically atrocious customer service. Easily the worst I've ever been treated in recent memory. The…read moremanager, Jeff Green, has spent half a century selling carpet, and the unsavory stories abound in the industry about his character. (I checked in with a couple other shops.) Then again, I suppose carpet salesmen are not always known for their integrity. (Buddy's Carpet Barn, anyone?) Anyway, I'd steer clear.

We have been doing business with Dayton Carpet Liquidators for over 20 years. They have excellent…read moreflooring products at a reasonable price. They have been very helpful in making sure we get the right carpet for our home, and encouraged us to take samples home to that end. The owner, staff and installers are all professionals focused on great customer service.

Needed the flooring in our back room redone, and I am beyond impressed by how quickly and…read moreefficiently these guys were able to complete the job. If I could, I would rate this company 6 six starts for how incredible the turnout looks. Thank you so much Carpet House Flooring! We will definitely be recommending you & coming back for more services if needed. Cannot wait to put the furniture back in and enjoy this room!

We bought a house that needed re flooring immediately. Went to Carpet House and explained our…read moredilemma. They responded a can do attitude. Within 2 weeks we had new carpet and wood flooring in our entire house. It took a lot of stress out of our move.!

This has got to be the noisiest non-rebound bedroom and hall carpet padding and carpet I've ever…read morebought!!! Like walking on packing bubbles!!! Its been several months and its still noisy!!!

I get all my work done here. My guy is Michael he knows all of my homes and is able to pick out the…read moremost perfect selections to choose from to give my home the look that makes others go wow, which is really what we're going for right. Love you Bobs our installer J R is amazing. I guess that's all I have to say about that

I was in contact with That Carpet Guy through email only initially. I sent him pictures of my…read moreliving room which needed the carpet stretched. He gave me a quote which I thought was reasonable, we scheduled a date & time and he showed up when he said he would and did the job he said he would for the exact amount he quoted me. He was quick and professional and did good work! Hard to find people who actually show up nowadays and do what they say they will; this guy did!

Had several areas that needed streching and some areas needed tucked to tile. Best ever. Sure…read morecalled the best person for the carpet work. Big plus he is a very nice person.

I am not a new Stanley Steemer customer, but this was my first booking while living in this area…read more This Troy Ohio location exceeded my expectations - and my expectations were high based on previous work from other SS locations. The only, and I mean only area I would recommend improvement is their booking application. Even if you book online, you must call to change the appointment. Each franchise, I'm sure, has zero control over how the website works and integrates to them locally - so this is really scraping for a criticism. I gave them 5 starts for good reason - great value, outstanding service, and great results. I booked a carpet cleaning for 4 bedrooms on the app; which is very easy to use and understand the cost - I chose "deodorize" for the room where there is a pet and standard cleaning for all 4 rooms. A great value at a little over $50/room on average - and the appointment took about an hour or so. ($169/4 rooms plus $25 for 1 room plus 7% sales tax) Great results and the technician did a great job communicating during the walk-through and performed exceptionally well. I highly recommend Stanley Steemer and will be booking them again. Tips: 1) select a service day when you have some flexibility. You will be given a "day of" appointment and booked for morning or afternoon the day prior. The team will call you when they are heading to your location (10-15 minutes notice in my case). You will not want to be hosting an event or party that same evening - if cleaning to prepare for a function at your home, book at least 3 days beforehand. I would suggest the week prior. 2) clear the path to the rooms you plan to have serviced. The technician will need to connect to your water line. There was zero mess from the hose extending from my front door, down 30' of hallway to the bedrooms. 3) in the rooms, clear as much of the floor area as possible - it's alright to let furniture remain, but I do not recommend moving the furniture for the cleaning during the application and also would suggest you not put furniture back in place or move any furniture onto treated areas for 1-2 days after the appointment. 3) immediately upon completion, your carpeting will still be a bit damp - walking on it is fine, but I'd suggest removing shoes and socks and allow cleaned areas to air dry and if you selected the "deodorize" treatment, plan to let the room air dry for 1-2 days without any fans or other air movement. The rooms which were only cleaned dried quickly - within 5-6 hours 80% dry, and nearly 100% dry by the next morning. 4) if you have pets - secure them during the appointment. Your access to the home will need to remain open a bit to allow the equipment to continue from your water source to the locations being cleaned. We put our cat in her tent when we got the "I'll be there in 10 minutes" phone call.

From the owner: Stanley Steemer proudly provides professional cleaning services in Troy, OH and surrounding…read morecommunities. Since our start in 1947, Stanley Steemer has served homes and businesses across the nation, trusted by generations to clean your carpet, upholstery, air ducts, hardwood, tile and grout, area rugs, and more. Stanley Steemer technicians are professionally trained and certified to deep clean your space using powerful, proprietary equipment, our proven and reliable process, and family-safe cleaning solutions. Best of all, we make it easy to schedule a cleaning with our online instant quote tool and 24/7 availability. Call or visit our website to book your cleaning with Stanley Steemer today!