Pretty responsive as far as generating the quote for a mold and asbestos remediation.read more

New Image Restoration was hired for a fee of $1,000 plus tax to remediate a mold issue measuring 2'…read morex 1' x 2' x 1' located within the wooden structure above the bathroom ceiling (sheetrock). The contractor(s) from New Image Restoration removed and disposed of approx. 2' x 4' x 2' x 4' of the ceiling (sheetrock) that exhibited signs of mold, treated the exposed wood with a mold and mildew killer, identified the source of a leak, and recommended that I hire a plumber. I found the quality of the work to be satisfactory however, the identification of the leak was inaccurate, as no pipes were found to be leaking. The contractors were courteous and presented identification upon request before entering my home. Nevertheless, I consider the cost of the work particularly expensive for seniors given that it represents only (1) component of a (3) part job. Additionally, I was asked to sign a blank contract that stipulated a 50% charge, the cost was not explicitly detailed in the agreement. I had to inquire further to clarify this matter. Despite the fact that New Image Restoration was aware of my insurance company's $500 deductible, I was required to pay (2) both payments of $500 plus. Moreover, I began to receive multiple invoices totaling over $1,500 for services such as drywall repair, patchwork, priming, and painting, which were not performed by New Image Restoration or Super Steamer Carpet. It was also concerning to discover that New Image Restoration billed me through a subcontractor, Super Steamer Carpet, without prior notification regarding the involvement of subcontractors. Ultimately, I found it necessary to hire multiple contractors to complete the work on the ceiling mold issue. This experience has underscored the importance of inquiring about the entire scope of a project, including a comprehensive written description and a complete estimation of costs, accounting for any deductions.

Best Waterproofing Company in the tristate area. From the office worker, to the inspectors and the…read moreinstallation crew they do fantastic work and provide a lifetime warranty. If you have a wet basement this is the business to call.

awesome family owned business! Did an excellent job waterproofing my basement has been dry ever…read moresince! I would highly recommend using

They were recommended by my insurance company and did they come through to help after we had a…read moresupply line burst. They know the insurance company policies (which are not too friendly). The technician Andrew prioritized things that were most important to be saved to things that could not be saved. He work super hard to get the necessary access to ensure we dried out. They were paid directly from my insurance company so I never had to worry.

Lee did a great job. Brought our couch back to life. Carpets look great and urine smell is gone.read more

Top Notch Job, once again!…read more Repeat customer here. Last time it was a new nervous cat who peed in a specific corner. I swore the carpet was ruined, but Lee brought it back from the dead! We adopted a puppy and now that she is house trained, we needed another deep cleaning. Lee did not disappoint. The guarantee that the odor will be gone or they'll come back and redo it makes using Squeaky Clean and Dry a must use company! Extra points if you enjoy Lee's corny jokes.

We've been working with Ian for quite a while. He and his company always treat customers right and…read moreprioritizes the customers needs over all else Mike Geberth

Ian graciously offered to reimburse me for a couple items that apparently were swept up in the…read moreremediation. The ground floor of the townhouse that incurred the backup is small (400sf) so there was not much space to move the contents out of the way. Ian also explained the insurance limitations for a level 3 backup when the homeowner insurance as written neglects to reference the HOA master policy. Overall EC Restoration works better with homeowners than the big national water remediators, which is why our adjuster uses this business. We are lucky to have them for this (hopefully) once in a lifetime event.

I bought a home two years ago and my wife who is a nurse has constantly complained of an musty odor…read morethrough out the house. (mostly basement). After doing our research online and making a number of calls, We called EnviroProz to come do an inspection. (this was based on their certifications, years in business, and price). The consultant Mike was very professional and knowledgable, he asked lots of questions and explained everything about the process. He then performed a very thorough inspection of the home. He used meters and an infrared camera and discovered moisture and mold behind the finished walls in our basement. We were provided with a detailed report (over 20 pages) with pictures, readings, lab results etc. VERY professional! This was followed up by a phone call to discuss the report and offer advice on what to do next. Its rare to get this type of service these days! BIG Help!

I've lived in various places and needed people to inspect for mold several times. EnviroProz blows…read morethem all out of the water. My family and I were so impressed with and grateful for Mike, who was incredibly thorough, knowledgeable, practical, and extremely trustworthy. This was so helpful to us in dealing with quotes from various mold remediation companies, as their conflict of interest to sell us a more expensive service sometimes contradicted the more objective inspection by EnviroProz. I absolutely recommend EnviroProz for whatever you need; you won't be disappointed.

In March 2024, I had Mike come out to repair my kitchen ceiling from water damage. He was quick to…read morerespond and reasonable with his cost. Im happy that I chose his services because he was very thorough and communicative throughout the whole process. He inspected my kitchen for mold, replaced my ceiling and crown molding, and painted everything for a smooth finish. Mike was very professional, honest, and a pleasure to work with. I would not hesitate to use him in the future!

Michael is fantastic--I highly recommend him. He is responsive, honest and trustworthy. And his…read morework is fantastic. He replaced drywall in our basement after a flood and took care of mold that had grown as a result of the clean up not being done properly by Servpro. He is taking on several other jobs for us and we will hire him anytime we have a project without hesitation.

My wife and I are thoroughly satisfied with the customer service that Mold Xperts provided…read more Stephen as very thorough in his explanation of the processes that would take place during their work at our home. Throughout the process we were kept informed throughout the process and the workmen were very courteous. We were pleased with the manner in which the company cared for our home. Our belongings in the basement were protected during the process and they did a wonderful job in cleaning up when they were finished the work. I would recommend this company to others who were in need of mold remediation.

I completely regret using this company Sloppy work…read moreNot what we were expecting Not worth what they charge for

We had Carlos and his helpers (Enrique & Estalia) fix the slow leak around our front big window,…read moresince Carlos did a fabulous job with the other leaking window. I think that Carlos is very educated with construction and/ or a genius about fixing things. Carlos explained why we had a leak in great detail thoroughly before he fixed the problem. We will hire Carlos in the future when we have another problem. He provided us with a written estimate before starting, and he is very thorough with his communication.

I had Carlos come out to do a repair to my stairs. He was quick to respond, quoted me a fair…read moreprice, and was able to start and finish the work quickly. He explained everything he was going to do, problems that could come up, alternative solutions. He laid down protective plastic and cleaned up everything before he left. He explained what he was doing while he was doing it. Repair job was great. 10/10, would recommend.