I had an appt yesterday with dr demarino to deal with some recent eye symptoms I was experiencing…read more the dr and her team were excellent, and the whole process was relatively stress-free. I would highly recommend dr demarino and the team at wilmington eye.

No one answers the phone . No one answer s phone even medical record impossible to get on patient…read moreportal. . I am transferring my stuff!

Had an appt w/ Dr Jill Greene First office girl said NC w/…read moremy insurance Called this AM & was quoted several hundred $ WTH Cancelled appt

I had an appointment for an eye exam with Chad Tisdale, Optometrist. I requested that my eyes not…read morebe dilated due to the fact that I could not drive home (an hour away) safely if my eyes were dilated. I only have vision in one eye and have limited peripheral vision and depth perception. Therefore, driving is already difficult enough without dilation. Upon requesting that my eyes not be dilated, I was told that Chad was a "stickler" about dilation and I would need to be rescheduled. Mind you, I was never told that there was a "dilation requirement" when I scheduled the appointment. After speaking with a supervisor, I was told the same thing. I asked to speak with Chad. From there, things went from bad to worse. Chad walked into the exam room and asked in a rude tone; "What's the problem?" He never said "Hello" nor did he introduce himself. I explained my concerns about driving home safely and he said that I could reschedule and come back when I had someone to drive me. I explained that I had an eye doctor for over 20 years who respected my request to not be dilated due to my safety when driving. Chad replied: "Maybe he is a better doctor than me." Needless to say, the office could have requested my records from my previous eye doctor in CT, but clearly the practice doesn't care about my well being, my vision or my safety. Chad said that he had a solution. He asked me to reschedule and to come back when I had someone to drive me home. While that may have seemed like a viable option to Chad, I am a single woman, new to the area and I don't have anyone to drive me. This doesn't take away the fact that once my eyes are dilated, I won't be able to see clearly for several hours. However, my physical safety was obviously not a concern for Chad. He insisted that he had a "liability" to ensure my eye health. This is untrue. He could have documented that I refused dilation and therefore he is not liable. It's really as simple as that but his ego held sway. To say that Chad was rude and arrogant would be an understatement. His downward communication style spoke of his lack of confidence and his inability to listen to a patient's concerns. His rigidity and abhorrent bed side manner leaves a lot to be desired in a provider who is allegedly a "professional." While I knew that his education and licensure were less than an opthalmologist, I never expected his professional conduct to be so haughty. I definitely would NOT recommend Chad Tisdale or Wilmington Eye for your vision needs. You might get blindsided by an optometrist who refuses to make accommodations for individuals with a visual disability. You would be better off having your dog examine your eyes.

Dr. Scott Tunis was absolutely PHENOMENAL. I could not recommend him enough. He talked me through…read moreevery step, and what to expect. He made me feel comfortable. Truly couldn't have picked a better doctor to perform my procedure.

Do not use Dr. Tunis. I had cataract surgery by him in 2021. Within days of having my 2nd eye done…read moremy vision became blurry and I saw two of everything. I called his office, reported my symptoms and requested to see Dr Tunis. His assistant informed me that he did not follow up with his patients after surgery. She instructed me to see my regular eye doctor. I have seen my regular eye doctor multiple times since and I still have double vision. I've also since had to go to Duke to see a specialist due to the issues I continue to have. I had none of these issues prior to cataract surgery. I realize things can happen, but as a surgeon wouldn't you want to make sure your patient was ok? I'm 56 years old and was told today I will have to have another surgery to attempt to correct my vision. In the meantime I continue to see two of everything. The lack of caring by him and his office staff is just beyond belief.

I would like to give a huge shout to every one at Wilmington eye surgery in Wilmington who treated…read moreme very nicely through out my whole eye surgery journey.Thanks too all of them I now have 20 20 vison in both eyes and best of all no more wearing glasses. To Dr. Clark Springs who operated on me twice thank you so much for helping me see better. He is by far the best eye surgeon dr i ever had. I would def recommend him to any one for future cat surgery. His whole team was patient nice and helpful to us and to me thank you guys so much.

Everything went as planned. Doctors and staff were friendly. I had no pain or discomfort during…read morethe whole cataract experience.

Just completed my first exam as a new patient at Catino Eye Care and couldn't be more pleased…read more Excellent and friendly staff. On time appointment. Thorough exam with modern equipment. No pressure to purchase lenses/frames through them but more than willing to show what they had on hand and explain options. Dr. Kelly Catino was both very professional and very cordial. I appreciated the time spent explaining the various exams and results. Catino Eye Care will be my vision care provider of choice in the Wilmington/Hampstead/Topsail area.

Very disappointed in this practice. When I made an appointment 10 weeks ago I was told the eye exam…read morewould be fully covered by Medicare. When i got there and the exam was started I was told the exam would not be covered and if I didn't want to pay for it I could just go home. Wow. No caring for their patients. Extremely disappointed in the attitude at this office. So unfair.

We brought my boyfriend's daughter here bc they took their insurance…read more I don't believe it's a well run place, as the timing from the initial health exam to the time she saw the "doctor" was super long- about an hour. The worst part is they asked us to come early, but did not benefit us in anyway. The manager ended up explaining their process and why the delay so that was helpful. But being there on a Friday night for 2 hours at dinner time was not helpful.

Do not go there. Not good. Waiting for so long. It's not enough people working for them. They…read moreadjust my glasses with out asking me good or not. No times to talk.

Got there with my parents at 215 to be on time for my fathers 230 eye appointment. I walked up to…read moreask why so behind at 250 and the receptionist said they're a" little " behind. Said it might be about 20 more minutes! It's going on over an hour... SMH my parents are older and my mom doesn't do well out with long sitting. Not to mention she was quite rude and unprofessional with explaining having to wait for so long when we were there on time. This is the second bad experience at this place. Unacceptable.

We have no confidence in the services Wilmington Eye provides. Staff is weak on every level. never…read moregot to see the Dr. after 1hour and 45 minute wait no update. Don't let the nice facilities fool you.

The people there are not nice. There is a culture that they are doing you a favor to provide…read moreservice. Long waits, nasty attitudes.

I am a patient of Dr. Leon Charkoudian. dr. Charkoudian and his entire staff are so well informed,…read morecourteous, knowledgeable, and care so much about their patients that they're caring for. When I go see Dr. Charkoudian, he always explains what he needs to do for me and what the effects could be and he's so concerned about what he is trying to do for his patients! between Dr. Charkoudian and Dr. Polomsky they are both excellent superb they're not just physicians there are human beings who are trying their best to make people better with their sight! If you know of someone or if you happen to have macular degeneration of the eyes, please contact Dr. Charkoudian's office have your eye doctor your regular eye doctor contact them and give you an appointment you'll see some good results! I want a rating of 1 to 10, I give Dr. Charkoudian and his staff a rating of 100 !!! this doctors office is absolutely superb they really care about their patients, and they make you feel at ease when you go in to see the doctor! Mary Southerland

I can't say enough good things about this office. They are professional, courteous, and caring…read more The waiting area is spacious and comfortable. The waiting time is minimal compared to previous providers. Dr. Charkoudian never seems to rush, and explains things fully. I highly recommend them!