On August 23,2025 my wife was transported by American Legion Ambulance from Angels Camp to Mark…read moreTwain Medical Center in critical condition. Once there the ER Staff started life saving treatment on her and had an onsite surgical team (this was a Saturday morning) immediately start working on her. She was stabilized and placed on life support and flown by REACH helicopter to Saint Josephs Hospital in Stockton. She remained in critical condition for days in ICU and apparently coded twice. Had the Mark Twain Emergency Room staff and the Surgical team not- provided the medical care they did she would not have survived. That said, she recently had another medical emergency and again was taken to Mark Twain. Once again, they provided fantastic care. This time she remained in Mark Twain and the entire staff was unbelievable. My wife is still here today thanks to the entire staff at Mark Twain.

Office staff is super rude. Next time I'll go to Sutter where they treat their patients with…read morekindness and respect.

Great care. Nice guy. Listens. Called back with results right away. Xxxxx cxcccxxx. Xxxxxxread more

Very disappointed in Dr. Pettersen. He misdiagnosed me over two years ago, which almost cost me my…read morelife. My lung ct came in. He was too busy to talk to me so he had an assistant call me with results. "There are nodules but Dr says don't worry about it." I asked her questions she wasn't able to answer. Dr Pettersen eventually called me at my insistence. Don't worry he said. I find out today over 2 1/2 years later I have moderate emphysema! It's on that report and I was never told. I fired him last spring after I found out of his misdiagnosis. This guy has no business in the medical profession.

My complaint is re the new pharmacist at the Sonora MACT Pharmacy. I had been getting my meds from…read morethat pharmacy for many years and had been very pleased with the staff and level of service. Enter the new pharmacist last spring and that all changed. First, the wonderful staff who had been there for years fled when this new guy was hired. Why did they all leave? There has been a continual turnover in staff since he was hired. What is going on there that is causing this massive turnover in staff? I've had six surgical procedures on my spine over the years that has left me having to endure significant constant pain. My pain level is somewhat mitigated thru the use of medications. When I went to pick up my meds the pharmacist rolled his eyes and made an insulting derogatory comment regarding my medication usage. No one should have to be subjected to that kind of smug, judgmental, verbally abusive and insensitive treatment. It was evident that this pharmacist has some sort of disorder where he feels it's acceptable to insult the customers. I immediately switched to another pharmacy. Hopefully other customers have not had to endure this sort of insulting behavior from that guy. He is a stain on the entire MACT Healthcare Board. There is a chronic shortage of licensed pharmacists in this state, so I'm sure the MACT superiors will overlook a lot of abusive behavior before they do anything to rectify the matter.

Jennifer Joses PA-C is an amazing compassionate provider, the staff are kind and keep it very light…read morehearted even when I'm dealing with difficult health issues.