I have been using South Austin Tax for years. I have never been disappointed. Kristen has been the…read morebest! I truly appreciate that she is so knowledgeable as I can come to her with any question and she is able to respond pretty much off the top of her head with the answer. I highly recommend using them if you have any tax needs. Bring your information. Answer any questions. Get your resolution. What else do you want?

I've come here two years in a row and absolutely love Kristen. I read some of the other reviews and…read morewas honestly shocked what people said given I've had the exact opposite experience - twice now! She's kind, professional and very knowledgeable about all things taxes. She took time to explain to me why I owed what I owed. She also provided recommendations about what I can do differently to hopefully not owe next year. I highly support this wonderful woman owned business and encourage folks to come here. You will not be disappointed. Thank you, Kristen!

Dimov Tax has done our taxes since we moved to Texas a few years ago. We had to file in California…read moreand Texas the first year and also had a few complicated situations that required help navigating. Their team is responsive, detailed and very helpful. I plan on continuing to use them and would recommend them for your tax needs.

This has been the worst experience I have ever had dealing with a tax service. We hired them last…read moreyear to help with our rather complicated taxes that were split between several states, and the entire process has been filled with multiple errors and over looked details. They failed to file important paperwork from another state which resulted in a penalty letter from the IRS. They asked for more paperwork from us, and we sent it but one important piece didn't make it to them and they never followed up asking for it. Now we've received our 2nd IRS warning, and I'm livid that they let the mistake slip through the cracks. I don't pretend to be good at things like this which is why we hire professionals to help with the process. The lack of follow up to the missing document is a failure of due diligence from the company. It's also the first time we've ever had anywhere from 4-6 (maybe more?) people working on one return. Who was responsible for our account? I still have no idea, and I recommend you find someone else this tax season. Editing to add: The company blamed us for their mistake then insinuated that they would not help us unless we took down our bad review. We ended up not having to pay the fine (we had a federally accepted reason to delay filing), and it was because of their mistake that we received the fine. We easily fixed the issue with the IRS directly since the company was unwilling to do the work we paid them thousands for.

I've been a client of Matt & his team for several years as a small business hvac contractor. Very…read morereliably and response not to mention a great asset to have on your side. Highly recommend!

Certain businesses aren't that much fun to use: plumbers, tow trucks, tax consultants to name a…read morefew. However, should you find that you're in need of tax advice like my wife and I were after we moved from Colorado to Texas mid-year, I absolutely recommend Matt Woolley to assist! He quickly provided us with projections, an explanation in easily understandable layman's terms, advice going forward and answers to our follow-up questions. We couldn't have been more satisfied with our interaction with Onion Creek Tax Service. Highly recommended!

I started an architecture office in 2011 with a passion for design and enthusiasm for the future…read more Everything was great except for my books... I had no idea how to structure a company with regard to the IRS. I was too small of a business for a big CPA practice, yet still wanted to work with a profession who would take the time to make me feel like everything was being handled correctly. Blaine Gary was the solution. I have worked with Blaine for years. In the early days, I would give him and his team boxes of receipts and bank statements and they would make sense of all the chaos. Am my company grew, Blaine was their to offer guidance on how to file certain purchases and even how and when to switch from a Sole Prop to an S-Corp (if you don't know what this means, hire Blaine). Better yet, his knowledge of the tax code saves my company money by not overpaying. I wholeheartedly endorse Blaine Gary, CPA for freelancers and small companies. His honesty and integrity instill confidence in his work and his personality meshes perfectly with the Austin way of life.

At the end of 2012 and I started looking for a new accountant and man am I glad I found Blaine! I…read moreneed an accountant who can really help me grow my business and handle my tax burden in the smartest way possible. In our first meeting, Blaine spent tons of time finding out about my business and my goals and he's been the only person to really explain to me why I should consider filing as one type of business entity over another. By the time I left his office, I had signed up for his monthly bookkeeping services and his tax services and I am still very happy with my decision. Blaine even referred me to a great financial advisor, who helped me get my retirement accounts in order and on the right track. Blaine is very professional, efficient, organized (I tried to talk him into coming to organize my office :-)) and friendly, and he's always there to answer my questions. I'm so grateful I found Blaine...I highly recommend him to any small business owner!!

Greg was great. Very thorough, gave us a lot of great advice, did an excellent job on our taxes.read more

Greg does really knows his stuff! But we stopped using him after two years. We found him a little…read morehard to take, personality-wise. Plus, he charged a lot, three times what our last tax accountant did. But if those things don't bother you, then he's an excellent accountant.

These guys are great! It has always been easy to get scheduled with them. Katie and the crew have…read moretaken care of our issues or Taxes/Fees that our wonderful Governments require, and have helped us fix all of the things we mess up. They have been handling our other bookkeeping needs for a few years now and we are very happy. I definitely recommend them. Bob Storm Etech Network Solutions, Inc.

Experienced service, good communication, local business, multiple services and it's a family…read morerun/service operation

This is my neighborhood JH Tax office. My family and I have been trusting our tax services to them…read morefor years. The turnover in this office is not frequent, so you get to know them on a first name basis. Furthermore, the office is open all year. They have your best interest at heart, and that speaks volumes to the quality service they provide.

Not up front about cost of service . Add said 149.99 no matter how complex . They wanted to charge…read moreme 279.00 . Almost walked out rude lead preparer finally adjusted to 189.00 would not give the 30% off that was stated on line . Will never ever use this place again !

The best in the business. 2 years in a row, Nancy Castro at Exacta has taken great care of me and…read moremy families tax needs. Nancy is great with her communication, makes sure to get all of our questions answered quickly and timely, and is a super friendly person to boot! I highly recommend her services along with the rest of the great team at Exacta! Prices are very reasonable and with a very very fast turnaround!

Exacta is exactly what I needed for my bookkeeping. I've been going there for years now and haven't…read morebeen disappointed.

Dear Lord, I can't tell you more emphatically to RUN away from these people. I was referred to…read morethem to "clean up" my books. I was there for 4 years. In the fourth year I'm told, "your taxes have been done wrong for years and you should hire an attorney to fix it." We then discovered that they hadn't disclosed my "rental property" had in fact been . . . rented. That's 3 years of rental income . . . late. That means another check and penalties. When I complained, the douche replied - in an email cc'ing people I've never met - acting like it was MY bookkeeper's fault? I forwarded an email where we expressly stated the RENTAL PROPERTY was rented - from three years ago - and then I never heard back. IE. Their customer service is amazingly worse than their tax preparation. PISS POOR

I called six weeks ago to set an appointment with one of their CPAs. The only time I got a call…read moreback was a week after my initial call asking me to put a credit card on file with them so when one of their CPAs finally got around to calling me or making an appointment, they'd have a way to charge me (sure, okay.) Well, they never bothered to reach out after that. I guess I'll call a different firm that has the capacity to take on a new client. What a waste of time.

Ellen claims she doesn't treat everyone poorly, only me, but my experience with this CPA has been…read moreanything but enjoyable. I reached out at the very beginning of 2023 for her help to sort through some previous issues with my tax filing a previous year and to catch up my taxes for 2021 and 2022 because I was behind. I expressed to her how important it was that I got the finance stuff under control and it was something I needed to take care of ASAP so I could move through 2023 with better tools. She ensured me she would take care of me so I agreed to work with her. Come April, she barely finished my 2021 taxes and said she was filing an extension for my 2022 taxes. Needless to say, my taxes were filed ON October 15th, which she blamed me for, for not signing the paperwork as soon as she finished it at the end of September, but I just wanted to be able to look over what she did before I submitted which I believe is fair. She said she was setting me up with a payment plan, but my payment plan was never submitted even though she told me it was. She also suggested I file as an s-corp and mentioned this multiple times and I said, "ok, just let me know what you need from me." but nothing ever came of that so I'm sure I'm paying more in self-employment taxes than I need to. I owe the government money for multiple tax years and I received a menacing letter from the IRS to which she responded, "It's not a big deal. That's just a scare tactic." But, it very much IS a big deal to me, my bank account, my business, my goals, etc. Also, it took me texting 3 weeks in a row trying to get ahold of her to ask about these letters from the IRS. I finally got fed up and asked if I needed to find a new CPA so she finally responded that she was recovering from surgery so she didn't respond even though the read receipts showed she saw my texts immediately after I sent them. I specifically asked her if she was familiar with Profit First because I wanted to use that model of accounting and she said she did know it well and we should have a zoom meeting that she could charge me for to talk about it. I agreed thinking I would get the information I needed, but when we got on the call, she stated she actually didn't know anything about Profit First, but she did some googling prior to our talk and then just told me things that I already knew from reading the book. I wanted specific information regarding MY business and the way MY books were, but she just told me generic percentages that didn't even work for me. She repeatedly told me how much time she took out of her personal life to try to learn this just for me as if I owed her for doing her job which she actually lied to me about knowing. I also don't think an accountant learning about another form of accounting is something SO crazy for an accountant to do that it should be brought up over and over, but maybe that's just me. When this all finally came to a head with the IRS documents and her refusing to help me sort it out quickly because it was "no big deal," I asked if the way she was treating me was typical and she then told me no, that it was just me and I am one of the most uncooperative clients she has. (I expressed to her early on that my office days are always Mondays so that is when I can catch up to anything I have missed during the week as I'm out in the field most of the week.) So she would send me a text late on a Wednesday and then text repeatedly if I didn't respond immediately. Even though every time I asked for help, she would claim she was way too busy to respond to me. She always said she had SO many clients to help ,she just didn't have time for me and then if she needed a response from me about something, it had to be right that moment or I became the "difficult client." As a small business owner myself, I would NEVER call someone uncooperative because they didn't text me outside of business hours. And in my opinion, her choice to wait ALL YEAR to start my taxes isn't MY FAULT. If she would have been working on them when they were supposed to be done, she wouldn't have had to rush to get them done by October. My advice to you, if you're someone looking for an experienced CPA who cares about their clients and their money, DON'T HIRE ELLEN. You will lose progress you have made and then be even farther up the river without a paddle and you won't have any idea what to do and she won't care. Hire someone else.

Ellen is a kind person with a lot of experience. Once she gets going on the work, she is persistent…read moreand meticulous with the process. Having now sent in the tax forms, I have comfort that it was the best return I could have filed. Because she is busy, it is important to keep checking in to make sure things are still progressing; perhaps Ellen needs an assistant to help her, but that's beyond my purview. I trust Ellen and that counts for a lot.