Worst customer service I have ever experienced. Receptionist hung up on me. Jamie who answers…read morephone was rude and hung up on me as I was trying to get records faxed. Her customer service skills were abysmal. Will not be back. I will never take another animal there and strongly suggest you find another vet office. Very surprised. They Do not deserve your money. Will never have my family darken the door.

So grateful to everyone at Forsyth Road for agreeing to see my pup late in the afternoon in an…read moreemergency! They treated her very well and they made our family feel a lot better about her condition.

My pup looks amazing! He's a double shedded boy, and looks brand new. Thanks for coming out!read more

my dog Ben loves it here and so do I !!!! They always gives him treats and is so patient with him!!!read more

they take care of your dog as it was one of their own. excellent place for uour pet!!!…read moreJohn H

I visited after passing by to inquire about services. I received a very thorough tour of the…read morefacilities & pricing. The owner was very nice, professional, and detailed. I was told that they were already booked up for Thanksgiving, which was right around the corner. However, I received a call that they had something open up, and to go online to fill out some paperwork. I also had to do a 'trial day' to see if my dog would be a good fit. This would be a paid visit, but after the trial day was over, my dog would be able to board there. The staff I met were friendly, and existing clients, very kind. After my dog's trial day, I was given something like a report card with notes about how he did that day. The owner assured me my dog was fine. I was told that his temperament, age, breed, etc., was well adjusted based on their standards. However, then I was also told that my dog needed a particular vaccination to be allowed to board there. The owner suggested a vet that would be at her kennel the next day or so, and would put me on the appointment list. I arrived at my vet appointment on time, but there was already a long line of people. When I told the vet technician that I had an appointment, they said there were no appointments. It was a first come, first serve basis vet clinic. Although it was an inconvenience, and misunderstanding, I waited patiently in the cold for almost 3 hours. My dog got his vaccine, and I paid the bill. I scheduled to leave my dog for a little over a week (9 days) on Thanksgiving week. On drop off day I was told that I had to pay for the entire visit up front, which I was unaware of, but still made the full payment. I remember the riotous choir of barking dogs in the kennel each time I drove onto the property, that I hoped would subside after I left. Yet the "Bark & Roll" greeted me each time whether I liked it or not. In hindsight, it is very strange behavior for dogs. In my experience, they usually quiet down and reach a calm stage at some point. Drop-off had gone well, and I received a couple of updates that my dog was doing well throughout the week. Unfortunately, the day before my dog's last day at the kennel, I was called and told that my micro bully puppy had bitten the owner's husband badly. Her husband was in pain, might need stitches, and she would send me pics of his hand so I could see the bite, which I never received. I apologized, respectfully, on behalf of my dog. My dog was just a year old at the time, socialized, had a stable home environment, understood basic commands, and had no history of aggression, or biting. I had never even seen my dog growl at another dog. So the whole situation was very confusing, upsetting, and unbelievable to me. Likewise, the call from the owner was also strange. It almost sounded like there was joy in her voice as she told me this bad news. There was no regretful or apologetic tone for not being able to handle my dog properly. Nor did she accept any responsibility as the human authority in the situation. I grew up with dogs and as an experienced dog owner, I know that you don't immediately blame the dog without investigating what the human in the situation was doing first. Many dog aggression issues stem from the humans that are taking care of them, the energy that those humans give out, and also the environments they keep them in. The owner went on to tell me that they kept my dog's kennel covered with a sheet as he barked at the other barking dogs and lunged at the door. I do not understand how this treatment should make a dog feel at ease in a new environment that now he cannot even see into. I believe covering his kennel might have made my dog feel more on edge, anxious and unsafe. Instead take him outside with other dogs, play/show him affection, and spend time with him to mitigate any possible aggression. I was grateful that I could get my dog the next day, the agreed upon last day of his boarding. I arrived at the kennel early that morning. The owner smiled inappropriately at me, and berated me about how bad my dog was, and how they "tried", whatever that meant. There was no concern for anyone else's well-being in her voice or attitude-it felt narcissistic. I quietly rebuked that shame, and condemnation; ignoring her cruel negativity. I glanced at her husband, with a mix of sadness, regret, and grief in his eyes. He put his head down slowly. It seemed as if he wanted to say something to me, but wasn't allowed to by some invisible force. I needed to apologize to him, get more of the story, but there was a tangible oppression that hung in the room. It said just get my dog, and flee that toxic, uninviting environment, and never look back. Maybe the barking dogs know something that we don't. As the kids say today, this place is sus! Stay far away!

Always above and beyond!! And she genuinely loves these pets! Always available when I call…read more She's the best!

The groomer at Jeannine's cut Ted bad, and then tied a rag around his neck so tight that I had to…read morecut it off, and the rag was cutting into the wound. I guess they thought that I wouldn't see the wound. It was quite bloody by the time we got home. I would have taken it off sooner had it not been tied so tight. I had to take Ted to the vet this week for antibiotics because it wouldn't heal...Ted is about 10 yo and has cataracts. He loves to be groomed...He loves his bathes, blow drying, brushing and I have trimmed him up....I know this little Bichon would not have given them any trouble at all.....I have sent private messages and pics to Jeannine on the fb page, and I can see that she reads them, but will not respond to my messages. I definitely do not recommend this place.

I rescued these two from the woods near a road that's behind my grandmother's house and i took them…read moreto Primary the next day. Dr. Smith was informational and made me feel comfortable with these two new additions to my home.

Dr. Kevin Smith and his wife are a mobile team. They have a physical location at 40 Berner Ave…read moreacross from Ingles in Forsyth three days a week. (Tuesday, Wednesday and Thursday 1-3pm) On Saturdays they are mobile and you will need to check their website for any changes in their schedules. During Covid -19 I have always called to make sure times and days were good. Dr. Smith has been wonderful with all my dogs. The entire time he lets me know what he's doing and why as well as very informative about what is needed or not needed. Did I mention he's very affordable?! Seriously, if you are in need of a family vet for your fur baby, you've picked the right Doctor.

Thanks for all your help. You really made this process alot easier. I was nice meeting you.read more

After putting one of my sweet pets down at her regular veterinary office in December, when it was…read morebecoming time to do the same for her sister, I decided to look into an at home option. Compassionate Care was recommended to me by a friend, but also my regular vet suggested her services after I mentioned looking into at home. I will say my regular vet (North Dekalb Veterinary) is fantastic. I love them, they are almost like family to me. But for this painful event, I really felt at home would be less traumatic for everyone involved. I called Dr. J at Compassionate Care and set up an initial "quality of life" exam, just to see what an in home vet visit would be like- would my cat freak out even more since someone is on her territory? Well the moment Dr. J came in and sat down on the floor with my cat and treated her with such kindness and love I knew I had found the right person. My cat reacted so well to the visit- normally after taking a car ride to the vet, the rest of that day she can be a little disconcerted. But after Dr. J left, she was right back to her normal routine, relaxing in her favorite spot. Dr. J gave me a lot of advice on what to do over the next days/weeks to make sure my cat was comfortable, and also pertinent information on how to decide when the time was right to put her down. When that day came I was so, so upset to put my baby down- there is no getting around that. But the overall experience of this with Dr. J was as good as something like this could get. It was peaceful, no scary car ride and office visit, but also the way Dr. J treated my kitty was as if it was her own. She is so caring, you can tell she really loves animals and people alike. Not only was she there for my cat in her final days, Dr. J was there for me and really helped me get through this. I just cannot say enough nice things about her services. She is patient, thorough, thoughtful, a great listener, and never made me feel like i was over reacting, and answered all my questions and concerns with accuracy and tact. If/when I am ready to take on another pet I will not only use Dr. J for end of life services, if needed, but also for at home vet services. She really is a wonderful person and Dr.

Since the previous 2 reviews described the quality of service for putting their beloved pet down, I…read morefigure I would write a review from the standpoint of the veterinary care my cats received from Dr. Jordan. I have a regular vet that I usually use (and am quite happy with their service), but my 16 year old cat always has a complete meltdown every time I put her in the carrier and take her the 3 miles to the clinic. Being that she had a condition that might be aggravated by the stress of a standard Vet visit, I tried Compassionate Care based on a recommendation from a friend that works with the Fur Kids Shelter. Dr. Jordan and an assistant (apologies for not recalling her name!), showed up to my house on time, and proceeded to give a thorough and ultimately a very helpful exam to my somewhat ailing feline (She took a look at my other cat as well). Dr. Jordan recommended a very simple course of action, and my cats are currently in a much better state! Yes, it is a bit more expensive than a standard office visit...That being said, I think the value in the convenience and care received was well worth it.

Dr Pasley has always been a caring vet who has cared for our many cats over the years. We are so…read moreglad he is back. Thank you Dr Pasley for your help with our furbabies