This place is horrible... The owner Paula is so rude and doesnt care about her clients. Ive done business with this firm for over 20 years and now that John and Tim are both gone, this company has gone down the tubes. I will take my money and go elsewhere. read more

I wouldn't recommend doing anything with this business!! I paid them to do my taxes and after they cash your check you are on your own!!! My taxes were supposed to be e- filed for 2019 and after waiting for 8 months for my refund I called the office to find out what was taking so long. The phone was answered by "Jodie" and she couldn't have been any more rude. I was told that the computer showed my return had been filed and there was nothing they could do and I could refile my return by mail. I decided to call the irs myself and they told me they had no record of me filing for 2019. I immediately called the office and " Jodie" answered again and believe it or not she was even more rude than before. Again I was told there was nothing they could do. Thank god I found Tim Roberts ( former John's tax service employee) and he corrected the problem in a matter of minutes and at no charge!! If you need your taxes done DONT use John's tax service . Find Tim on Facebook he will treat you right read more

Had an issue last year, but gave them another chance this year. Disappointed in the jumbled service. Had to remind them several times of past conversations. They also charged more than stated at the beginning for both my taxes and my sons. I will not be returning. read more

Terrible experience with John's Tax Service. Actually, the business has gone to crap since John passed away. I have had errors that have cost me on my tax service and decided to give them another chance this tax season. I sent my taxes in over a week before they were due and had to email/call numerous times. They finished my taxes THE DAY THEY WERE DUE and I live out of state and I'm in the middle of buying a house. Their office manager is RUDE and the service fee to have your taxes done has gone up over 100%. NOT WORTH IT...go to H & R Block, they are fast and accommodating. read more

Fabulous service. Always saving you money. The ladies there helped me out a lot with what I needed.

Been going to this tax office for years. Lovely family owned business. Respectful, and overall friendly. Would recommend this place to a friend, or just anyone. read more

I was a bit disappointed that when I went to pick up my prepared taxes, there were two girls working with no masks or gloves. When the current situation of COVID-19 was mentioned, one girl kept repeating that the virus isn't a big deal & that people die of the flu all the time & that Covid has been around for years (she's right about it being around but this is a new strain that no one is familiar with) & the other girl kept repeating that this virus came from China anyway (yes, probably true but it is here now). My easy peasy taxes were also quite a bit more expensive than in previous years. I don't think I'll be going back there. It was recommended by a friend & very convenient as it's in my neighborhood. When a customer comes in with mask & gloves on, they need to know that person takes it very seriously & it could be life & death for them. I'm sorry to find out that these girls just don't seem to care (& they had no real reason nor any good excuses for their position). read more

I normally do my own tax return, but my family had a tricky tax situation this year that was above my head - we needed a pro. Tim at John's Tax Service expertly & accurately prepared our file in less than an hour, which saved me a ton of money compared to doing it myself. They do not nickle & dime charge "per form" like many tax prep offices do in the area - it is a fair rate that reflects the service provided. We will return in the future without hesitation! read more

New to the area, and didn't have a tax preparer. Tim took care of us, and was informative, friendly and professional. We have never stuck to one company before, but looks like we found a keeper! Would definitely recommend to others. read more