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    John's Chimney Sweep

    5.0 (1 review)
    Open 7:00 am - 8:00 pm

    Services - John's Chimney Sweep

    Fireplace cleaning

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    7 years ago

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    Kettle Valley Duct Cleaners

    Kettle Valley Duct Cleaners

    (2 reviews)

    I have dealt with Kettle Valley many times for different properties I have…read more I have never had an issue and find them incredible efficient in their service They have always responded quickly and with kindness and helpful suggestions Eric is pleasant and always there to answer any questions I have had I would 100% recommend them for all your duct cleaning needs Thank you to you and Margret for all you have done for me, and look forward to working with you again in the future Truly helpful and kind couple Kelly

    Awful customer service. I do not recommend! While having our…read moreducts cleaned before a new furnace was being installed at the end of July there was damage done to 2 return air grilles & a floor vent, which I advised them of right away. Eric was apologetic & at the time offered to compensate me for the damage by either replacing them or reimbursing me for them. I chose to pick them up myself & advised him I would. It turns out I could not find the right size to replace one of the damaged grilles so I had to let them off the hook for it. They offered to get replacement grilles in mid-September so I sent the measurements I needed..... & that was the last time I heard from Eric. I did manage to get the replacements & have emailed receipts a couple of times now (we dealt with 2 floods in our basement this summer, so it took me a little longer than expected to replace them) I have not yet received a response to any of the emails I have sent in the last 3 months nor have I received the reimbursement that they offered to me when the damage occurred. Very poor customer service - if they were not prepared to reimburse me for the damage that they caused - they should not have suggested it!

    John's Chimney Sweep - chimneysweeps - Updated May 2026

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