First I would like to thank my mom for paying the bill. If…read moreI could give 10 stars I would. Very knowledgable and friendly staff. They kept me up to date on the repairs I wanted done and future concerns they noticed. I was never pressured into a recession. They offered me recommendations to keep me vehicle running correctly. During the process the emailed me reports with photos. They earned my business and my family's business. Thanks you to Todd and the entire staff. Have a safe Holiday season!! Best reguards, Jason

BG Automotive? More like "BS" Automotive. The one star is for an oil change (since 0 stars is not…read morean option). BG Auto IS SHADY, smooth talking for sure, but A RIP OFF. STAY AWAY. This is a lengthy description, but it's not half the story. To all the glowing 5 star reviewers - check your invoices. The problem started with their "courtesy inspection" accompanying the oil change, where half of their recommendations (deemed red flag "Requires Immediate Attention") ultimately turned out to be mostly unnecessary and absurdly expensive. That became apparent only after paying. My bad, of course, I obviously should have asked to see a detailed estimate prior to the work. The initial estimate did not provide parts or labor detail & appeared to indicate the work was part of a "complete tune up." Upon dropping off the truck, "Service Advisor"Jesse stated that Champion copper spark plugs had been factory installed on 2013 RAM 2500s, so that was best & what BG would install. Classic BAIT & SWITCH: BG charged $508.48 for a set of 16 plugs! When I challenged the bill, asking if "kryptonite plugs" were installed instead, Jesse indicated, no, the copper plugs were used... then he checked his computer & stated, actually no, in fact the [far] more expensive NKG iridium plugs were installed. "They're much better because they last up to 100,000 miles," he emphasized. I replied, "Great. BG just changed out NGK iridium plugs that had been in the engine already, with only 60,000 miles on them." The WORK WAS COMPLETELY UNNECESSARY. Also on the bill was a "TOTAL FEES" charge of $175.77 (yes, that specific), but with ZERO DETAIL of what those fees were for or how they were calculated. Jesse couldn't provide that detail either, "It could be shop supplies, or hazardous disposal - you know, those state regulations - it could be almost anything." Note there were no hazardous materials involved with this work, such as a tire or battery disposal fee. (Google search indicates: In Colorado, shop fees are usually calculated as a percentage of the labor cost (e.g., 5-10%) and are often capped at a maximum amount (e.g., $25 to $50). Also, Colorado statute requires the repair invoice to have some kind of description of these fees, and further, "a description of each part by name and identifying number." Nowhere on the invoice was the type of plugs installed specified, either. You get NADA DETAIL from BS Automotive. Finally, while repair shops typically mark up parts 70-100% of wholesale price, BG is marking up parts in the ballpark of 100% of retail price. (If you can pry out of them the parts brand they say they'll use, you can easily verify this with a Google search at their counter.) They should be ashamed and embarrassed for what they're charging the hardworking folks of Longmont. When pressed to justify the charges, Jesse insisted they were competitive, "within 5% of other local repair shops." More BS. Comparing apples to apples (parts & labor only), the local dealership quoted over $200 less, the Loveland repair shop I've frequented in the past was over $400 less (obviously, checked after the fact...). If the handful of other shops Jesse quoted are actually within 5%, they are ripping us off too. Jesse would not budge on the final bill, but he did offer to comp me an oil change. As if! I had already told him I would never set foot in BG Automotive again. However, I would take a call from the BG Automotive (Owner) to provide the rest of the story about this pathetic BG encounter.

Another update :( I've been going to Bending Wrenches for oil changes for the past couple of years…read moreand recently found out that tire rotation isn't included as part of their standard service. It costs an additional $10 and has to be requested separately - something I was never told during my visits. All other shops I've used include tire rotation automatically with oil changes, so this came as a surprise, especially after another tire shop pointed out uneven wear on my tires. I will now have to pay $300 to replace 2 tires early as their wear was halved due to this. Better communication from the staff would have prevented that issue. This isn't the first time I've had a problem here, but it's the one that made me decide to take my business elsewhere. I'd recommend that anyone using this shop ask up front exactly what's included in their service.

Awesome place, we've been going for years for our Honda Pilot with great experience on everything…read morefrom oil changes to electrical stuff. Good value for your dollar and I can promise you that the owners truly care about their customers. Brian & Alyssa have gone above and beyond to help us out.

Just a short note to thank you for taking such great care of our vehicles. It's hard to find…read moresomeone trustworthy when the hood goes up and suddenly every strange noise sounds expensive. Your honesty, kindness, and great work give us confidence that we're not being sold blinker fluid or muffler bearings. Thanks for keeping our cars running and our stress levels low we truly appreciate you.

Very attentive and helpful business Happy with what they…read moreprovide-excellent service and reasonable prices

Andy and Dillon provided great customer service, and excellent mechanic work for our 2012 Jeep…read more Thank you, Automotive Authorities!

Love Automotive Authorities. Going into an auto shop as a female has always made me anxious. I…read moredon't know a lot about cars and always feel like they are trying to get me to do stuff that isn't needed. With Automotive Authorities they are extremely detailed when telling you what needs to be done now and what can wait. They operate with Honesty and Integrity. Will definitely be taking my cars here from know on. Cory and his team are AMAZING!!!!

Once again Cody saved me. My "service engine soon" light came on and I stopped by to talk to Cody…read more He immediately came out and ran a disagnostic on it and discovered that it was a fuel tank gauge and it ended up being nothing to worry about as far as the performance of my car. He is the best mechanic I have ever had!

Always willing to go the extra mile. Caring and thorough with the maintenance, repair and up keep…read moreon all my vehicles.

Chris is literally the best mechanic! He knows his stuff, he is fair and honest, and his rates are…read morereasonable! I really appreciate him give me his honest feedback and not taking advantage of me as a single mom who doesn't know a thing about cars. I have been taking my vehicles to him for over 15 years now, my dad does too. We can't remember how we heard about him, but now that I have moved away, I will still make the drive to Northglenn whenever my car starts acting up!! Thank you, Chris for working on my lemon of a Kia (LOL), I promise to buy a Honda next time ;-p

DONT RECOMMENDED, DEFINITELY NOT EVEN WORTH 1 STAR!!! Took my 2008 Lexus ES 350 to get its fuel…read moreinjectors and after one day from their visit my engine completely blows out on the highway. Another Mechanic looked to see what happened and this shop put the wrong injectors in and zipped tied them down to the engine!! I paid in $150 cash and was given no receipt, very sus !! After my visit, costed me about $5000 in damages !!! I DONT RECOMMEND THIS PLACE WHAT'S SO EVER !!!!

Brought my '93 K-2500 ext. cab pickup in the previous week to get a rear differential gasket…read morereplace and oil change and for a mount piece for the engine oil filter, both of which were leaking. Got it back after a few short days and will be getting some further work done as time goes on. This truck had belonged to my former landlord whereupon his daughter sold it to me as the old boy had gone to a retirement facility. In his later years maintenance and repairs had been let go but being sturdy and strong running, I bought it and am slowly bringing it up to snuff and it is good in the event I should need to do any long distance traveling with it. . Attended the new shop opening, located just off I-25 and Colorado route 66, where I met Mr. Maggio's family and some of the other customers who call Hands On Autotech their home for vehicle repair and servicing. I first went there based on the recommendation of the Martino troubleshooter show on 630 KHOW AM radio; 10 AM - 2PM, M-F. My opinion is that Tom's shop takes something of a scientific approach to vehicle repair and will go more in depth with an analyses than another shop I had been to for an issue with my '99 Tahoe. As an EV owner himself I gather that Tom is up on the current tech, perhaps more than some other places who would have men of my age (68) from the "dinosaur era" of automotive tech working at their shops.

I recently had the clutch begin to make noises so I had it towed to Hands on Auto Tech for a…read morediagnosis.. There was a problem with the communication surrounding the tow transfer so I started my experience with Hands on Auto Tech with some trepidation. Tom handled the situation and we moved onto the real problem with my truck. The diagnosis was the clutch so I approved the repair and waited a few days for the parts to arrive and the repair to proceed. After the clutch was replaced another problem with the operation of the clutch was discovered so I agreed to the additional repair and another day for repair. After a week I was reunited with my truck. The repair was costly, lengthy and unexpected but coming out the other side of this experience I learned a couple of lessons. 1. If you have your vehicle towed to a shop follow the tow truck to the shop and verify the transfer. 2. Communication and follow up throughout the repair are key Tom was great to deal with and I feel that he was honest with me about the repairs needed and the cost of those repairs. Having recently moved to the area I feel my vehicle maintenance and repair needs can be checked off the list. I can recommend Hands on Auto Tech to anyone needing an honest repair facility and Tom as a good guy to deal with.

Levi and his crew do an amazing job. The work is solid, you never pay for anything you don't need,…read moreand work is always done on time and under budget. There is a great deal of satisfaction that comes from knowing you have a solid mechanic on your team. I couldn't recommend these guys any higher. Honesty, integrity, and knowledge make for a perfect combination.

I've taken my Subaru to the same mechanic for years, but recently the level of service has dropped,…read moreso I decided to find a new mechanic and gave RPM Automotive a try. I cannot say enough good things about RPM Automotive! The guys at the shop are beyond polite, professional and knowledgeable. I felt they truly cared about me and the problems my vehicle was having. Within a few hours they not only diagnosed the problem I was having with the brakes, but they also told me my request for new rear-brakes was not necessary. They could have changed the brakes in the rear and made some extra money, but instead they chose the high-road. Another example of how awesome they are, there was a loud noise in my Toyota Highlander...the guys at the local big-chain Tire Shop took a test drive with me and told me it was bad tire noise. They quoted me some tires ($900+) but instead of just getting them I thought I would ask the guys at RPM what they thought, after a very short 2 minute test drive, Levi told me I had a bad rear-right wheel bearing...a few hours later the noise is gone and I saved a bunch of money. I love the feeling of leaving the shop and not thinking I was just ripped off. If you're having vehicle problems, give these guys a shot...you won't be disappointed!