Epic Fail by Action Professionals. We have done business with Action Pros for several years with…read moreall good service. Last November 2018, they sent a crew to clean our gutters. This crew damaged the gutters and facia beyond repair....holes, dents, gutters tore away from roof. Bad. Unprotected stairs caked in ice...very hazardous. We kept trying to work with them and Nothing was getting addressed so we posted a yelp complaint THEN the owner, Tom Flynn, called us in a panic saying he just got back from his winter home in Florida and a bad yelp post "will kill me". He sent his brother, Rob, who agreed that the gutters and facia were abnormally beat. His office manager. Libby, also came to see the damage and agreed it was excessive. She made a point of saying the two employees responsible for the damage have been fired. Thoroughly saying they did the damage and Action Pros will take care of me if I pull the negative Yelp post. Tom Flynn offered to replace the gutters and not the facia. We asked if he could guarantee the facia will look better than it does now. Mr. Flynn got mad and said he would no longer fix anything for us. He said we would never be happy and we were not worth the expense. Wow. This is beyond "not right". I guess we are headed for small claims court. Too bad. I have 35 years in with a reputable local company, so I do have a fair sense of what is right or wrong...Action Pros are wrong on this.

This was the easiest gutter cleaning experience I could've imagined. I was looking around at…read moredifferent businesses for quotes, decided on Action Professional, then the crew came first thing the next morning and got it done ASAP and left me an invoice on my front door. Really liked the quick turnaround.

Kieran did a great roof repair on our condo today. He was knowledgeable, a good listener, a hard…read moreworker, and a really pleasant person. Highly recommend his services. Bill Weber

The Service Technicians were very professional and really cared about their performance. They went…read morebeyond what I have experienced from other home services. The Service Technicians asked questions and provided suggestions. Also, they had a sense of humor which was enjoyable!

We had every single window in our home replaced. Don, the salesman, seemed knowledgeable and we…read morefelt confident with our decisions. The crews were extremely professional from start to finish; friendly and knowledgeable in letting us know what to expect each day, diligent in their work, mindful in maneuvering around our home, and left no mess whatsoever. The job was well done. There were however, some big surprises: tints on the glass we didn't expect, and the wrong color combinations on most of the job. We admit we did not scrutinize the contract but the verbal discussions seemed clear (I guess not). I called the salesman and he never got back to me. I talked to the crew and they fixed the one major mistake we could not live with, with sympathy and speed. The rest we decided to just accept, but that means not recommending this place to others.

We've had Waunakee remodeling do a total kitchen renovation, replace all windows over the past 20…read moresome years and we have been absolutely over the top pleased with the job and working with their company. This year we wanted two bathrooms updated, walk in shower in one and new vanity and counter top, new toilet in both. It turned out to be a HUGE nightmare to the tune of 47,000 - yikes!! I will NEVER contract them again.

POOR cimmunication and does not honor workmanship. On June 2, 2024 I had a rubber roof installed…read moreby Matt. Unfortunately I did not inspect the job before they left. On July 29, 2024 I went to clear leaves from the gutters and noticed there were two T-bar screws missing that hold the rubber in place. This is the spot where water had previously leaked into the porch and the whole reason for getting the rubber roof. I notified Matt, who took a week to respond only because I asked again if he got my message. He asked if I coùd go get a couple of screws and do it myself because he is very busy and it would take him 45 min. to come here to do it. My husband was diagnosed with cancer right after that and I told Matt on 9/3 that he would have to come back to finish the job. I have not heard anything back from him and it is now 9/11/24. DO NOT hire if you want any warranty on the workmanship or prefer any sort of communication.

Matt came out the next day to fix my roof and he was very polite and professional…read more I HIGHLY recommend this roofing companies for repairs!

Built our home and finished our basement. Outstanding carpentry and quality of work is the best…read more Very professional and responsive.

I contacted them Summer of 2018 looking for an estimate on a kitchen remodel. I was put in contact…read morewith Michael who told me he had something big he was planning for his daughter, (I think wedding) so I would have to wait several weeks for him to come out. When he finally did he took kitchen measurements, we told him our budget. He informed me it would be a few weeks for an estimate. I waited 3 weeks, no response. I called and left a message, waited another week no response. I called and finally was able to get a hold of him and told he would get the estimate done tomorrow. Well here is is Spring May of 2019 and I am still waiting.-no estimate, no call to say sorry, NOTHING!!. I wish I could rate the quality of their construction but I couldn't even get an estimate. VERY POOR CUSTOMER SERVICE! Glad I didn't try to get that estimate, because if it takes almost a year for an estimate, how long would the actual remodel take?!?

I initially reached out to Doug's handyman service back in August with a small list of fixes I…read morewanted done around the house. (Small siding repair, interior door patch, caulking, etc). I used the contact us page on their website, I got a response the next day from Cory simply asking me what kind of siding I have, and if I had any extra pieces. No quote, no scheduled time to come out and look at any of the issues around the home. I responded to Cory that day letting him know about the siding and asked when they would get an estimate to me or schedule a visit. No response. I emailed Cory again saying I was still waiting a response and asked if Doug's Handyman Service was still interested in the jobs? No response. So I called their main number and left a voicemail, no response. I even filled out another inquiry on their site and got no response. I'm not sure why they ghosted me when I have many small jobs that I want to pay someone to fix. Either they are too busy or they don't want to jobs. Which is fine, but at least respond to the customers.

We had a fascia piece on our roof come off due to wind recently and we contacted Doug's handyman…read moreabout it. He responded quickly and fixed it within a couple days and did a great job. It is more secure now than before, and we didn't have to climb up on the roof. Price was reasonable too. I would definitely consider this service for future projects.

Scott and his crew were fantastic to work with. He responded very quickly to every message; from my…read morequote request to a follow up email after the job was done. His crew was friendly, knowledgeable and worked fast. Scott even took time to stop by after the gutters were installed to do a final inspection and answer a few questions. It rained the week after our gutters and leaf guards were installed, and we couldn't be happier with how perfectly everything works. No more panic to clean the gutters before the next big rain! Thanks Scott & team!

Very professional and personable thru every step. Scott came out and gave us a quote within a day…read moreof calling the company. The installers were nice and considerate of flower beds etc that they had to work around. Gutters look and work as expected. Would definitely recommend this company.

I waited until the landscaping was in before writing this post. When I first began working with…read moreMolli and Matti, I was somewhat hesitant. Despite being from the area, I took a 35-year hiatus and was not familiar with Willow RIdge Design Build. Little by little I was won over with the progress and outcome of my new home. I love this place! Great workmanship, a great location, and Molli and Matt are friendly and easy to work with. I did experience a few challenges along the way. As a result, I have a small bit of unsolicited advice: When you select something that you like in the way of fixtures, tile, etc., you may want to order those items right away. By the time some things were ready to be installed, a few of my selections had been discontinued. While Willow RIdge has vendors it works with, don't be afraid to expand your choices. I think that Molli and Matt can get you about anything you want despite the source. I think it's a question worth asking. To sum it up, I highly recommend Willow Ridge Design Build and Molli and Matt!