Dr. Sherfey inherited a mess in my knee another surgeon caused during my 3rd surgery! Dr. Sherfey…read morewas wonderful! My knee is SO much better after he cleaned out & repaired my meniscus! He is VERY informative & was able to explain all my knee issues. I HIGHLY recommend him!

From the owner: Offering the following services: Adult Reconstructive & Total Joint Surgery,…read moreTotal Knee & Hip Surgery, Sports Medicine including Knee Arthroscopy, PRP/Regenerative Injection, Fracture Care; Hand Surgery

Would not even see me, I have deformed hands from RA. The hand clinic was willing to perform a…read morecorrective surgery yet did not take my insurance. So I provided all my records to kadlec in person as I guess emailing is too difficult for some. After review evidently these surgeons are not capable of doing the surgery. I'm extremely disappointed, yet grateful they admitted they couldn't do it, instead of butchering my hand. It would however make me question their skill levels in general.

I had left thumb laceration with tendon repair. Dr. Sampson and his staff were extremely patient…read morewith me and answered all my questions. They have returned all voicecalls within the stated time as well as answered all my emails in a tiumely manner. I am happy to recommend this facility and doctor. Excellent surgeon and excellent post care.

Dr was very informative and knowledgeable. love his sense of humor…read more and assistaby Abby is wonderful.

Dr. K was very informative and wonderful to work with. Such a great Dr and staff! Highly recommendedread more

the absolute best experience! I was called back immediately…read moren taken to pre-op for my IV, I was so nervous I think this next surgery I'm having I'm gonna ask for something to kinda relax me instead of going straight to the anesthesia cuz when they wheeled me into that room my anxiety was thru the roof..but next thing I know I'm awake 2hrs later n ready to go home! I also just did my 3rd pre-op appt. there n it was a same day appointment within 2hrs of my appointment with dr Steven's they had me in there! the nurses are so sweet n the front office staff as well.. I stopped at the receptionist on my way out n told her I needed to pay my bill from my last surger n she asked me how much n I said all of it cuz I got a letter saying it could go to collections n she looked it up n was so discreet discussing my bill with me cuz we were in an open area with people all around. love love love the doc (dr Stevens)n his staff n everything about this place as well!

Unfortunately at this time I have to report noncompliance with the government's service dog…read moreregulations per ADA. They stated that their 'company policy' does not allow service animals for PTSD which is in direct opposition of the way the law is written. In addition to being confronted at my therapy appointment, I was called later for a lecture and issue was taken over frivolous matters - things that have never been an issue in 15+ years with my EXTREMELY well-behaved service dog. In addition to their unlawful policy, I feel harassed and discriminated against; the opposite of what a patient would hope to experience when needing injury care. https://www.ada.gov/resources/service-animals-2010-requirements/

Dr. Phipps is an amazing provider! She really cares about her patients and wants them to have the…read morebest possible results from their care. She treated me with respect and she listened to my concerns.

From the owner: "I worked as an athletic trainer when I was in high school and enjoyed working with and treating…read moreathletes. Orthopedic surgery was a natural progression when I got to medical school. Orthopedic surgeons help patients recover from painful injuries and diseases. We can help patients increase their function and regain their independence. "Seeing a patient who was barely able to walk or move when they first came to the office walk out of the office without pain and return to their desired lifestyle or work is extremely gratifying. I like helping someone return to work or sports activities. I feel empathy toward the pain the patient is feeling. I also believe in helping the patient honestly assess his/her injury and the potential for improvement. I think patients should be actively involved in choosing a preferred treatment option based on the pros and cons of all the available options. I hope to give my patients the choice for a better life."

This surgeon must be very very busy. I wouldn't bother trying to see him especially if you have…read morerecently moved to the Tri-Cities and had a surgeon elsewhere in the last four years, he won't see you because you're deemed a "second opinion." If you don't mind the four hour drive each way, I highly recommend OHSU in Portland or Beaverton, Oregon. Great staff. Up-to-date on the latest and greatest. They will do virtual appointments. They assured me it would be fine for me to commute four hours after hip replacement. Kind of glad he turned me down because I do believe the surgeons at OHSU are superior to Dr. Stanfield.

I really like Dr Jake he had all the right answers for me. The bad thing is they don't accept…read moreknee Insurance. I wish they did. And the secretary was great she was really nice to me and my mom. I highly recommend Dr.jake he's awesome has patient explaining. God bless Dr.Jake and his family and secretary.

I've spent quite a bit of time in this office...Dr. Hales took care of me when I broke my finger…read moreand again about a year later when I needed hand surgery. The guy has some a seriously terrible bedside manner, but he is really good at what he does, so it all cancels out. Dr. Hales is _the_ hand expert in TriCities, so if your hand is ailin', come see this guy. He took great care of my broken finger--it healed like it had never snapped into 3 pieces, all without surgery. He managed to squeeze me in as an emergency about an hour after I got x-rayed at and sent on from the urgent care center. When it came time for surgery to release a trigger finger, he squeezed me in to accomodate my crazy schedule on extremely short notice. On top of that, he did an amazing job of making the incision in the crease in my palm so that it's barely visible. I'm still amazed about the lack of pain, speed of recovery, and return to 100% use/normalcy. Woo!

Terrific doctor! A few folks told me not to get it done, but he did a terrific job and I have…read morenever regretted my decision! Thank you to the singing doc! If I need to, I will come see you again!

Wait time, I had an appointment at 11:00 here it is almost 12.so they might need to hire more help…read moreor staff or something..but it's ridiculous.

I would have lost my foot if it wasn't for this amazing surgeon. Our motorcycle went down~ peg tore…read moreinto my foot and drug it along the pavement. Then I walked an entire block on it out of shock. By the time this man got to my foot in the E.R. It needed to be scraped clean inside and out, pinned back together. It took four separate surgeries. I am NOT a nice patient under any medications. He was always always more than kind. His surgery was as good as it could get. Most football players do not recover as fast as I have from this and mine was about as bad as it could get. Had an open fracture, busted all metatarsals. Miraculously I am already walking. My accident was August 10th. I have been walking since September 19th!! He is an AWESOME surgeon!!! Even better person! More than recommend!! He goes out of his way for his patients. Even us riled and wild ones. I will never be able to truly thank him enough!

I could honestly say this is by far the worst place one could go to get treatment I was seen by Dr…read more Dechter, I have never met more arrogant and careless doctor honestly one having to advocate, prove they are in pain. Dr. K on the other hand was just as bad if not worse. He seen me 3 times before surgery, the second visit was to determine surgery was the best choice sent me to get blood drawn failed to fill out forms. You can call the office and honestly you'll die waiting for an answer. They have about 4 or 5 receptionist who would much rather flirt with interpreters rather than answer phones and treat patients. Honestly the WORST. 0STARS. If you are latino be ready to be ignored and seen as a joke.

If you want to deal with a lot of very arrogant snobby people then schedule an appointment with…read morethese folks. The reception staff is almost annoyed to have to help anyone that walks through the door. Also Dr. K is very short and arrogant. It was an overall horrible experience to visit this doctors office. What ever happened to the customer service aspect of businesses?? I do want to call out that this poor experience was with the main office.