1. Hales Walter J MD

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Richland, WA

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Hales Walter J MD

5.0 (2 reviews)

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Tri-City Orthopaedic Clinic - TCO Kennewick Clinic Waiting Room

Tri-City Orthopaedic Clinic

3.0(29 reviews)
5.3 mi

the absolute best experience! I was called back immediately…read moren taken to pre-op for my IV, I was so nervous I think this next surgery I'm having I'm gonna ask for something to kinda relax me instead of going straight to the anesthesia cuz when they wheeled me into that room my anxiety was thru the roof..but next thing I know I'm awake 2hrs later n ready to go home! I also just did my 3rd pre-op appt. there n it was a same day appointment within 2hrs of my appointment with dr Steven's they had me in there! the nurses are so sweet n the front office staff as well.. I stopped at the receptionist on my way out n told her I needed to pay my bill from my last surger n she asked me how much n I said all of it cuz I got a letter saying it could go to collections n she looked it up n was so discreet discussing my bill with me cuz we were in an open area with people all around. love love love the doc (dr Stevens)n his staff n everything about this place as well!

Unfortunately at this time I have to report noncompliance with the government's service dog…read moreregulations per ADA. They stated that their 'company policy' does not allow service animals for PTSD which is in direct opposition of the way the law is written. In addition to being confronted at my therapy appointment, I was called later for a lecture and issue was taken over frivolous matters - things that have never been an issue in 15+ years with my EXTREMELY well-behaved service dog. In addition to their unlawful policy, I feel harassed and discriminated against; the opposite of what a patient would hope to experience when needing injury care. https://www.ada.gov/resources/service-animals-2010-requirements/

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Tri-City Orthopaedic Clinic - TCO Kennewick Clinic Waiting Room

TCO Kennewick Clinic Waiting Room

Tri-City Orthopaedic Clinic - TCO Kennewick Clinic Waiting Room

TCO Kennewick Clinic Waiting Room

Tri-City Orthopaedic Clinic - TCO Kennewick Clinic

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TCO Kennewick Clinic

Hales Walter J MD - sportsmed - Updated October 2026

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