I give St. Francis 5 stars for doing what they can to keep all safe during this Pandemic…read more As you enter the hospital you are stopped ... for covid screening. ( temperature taken and ask the covid questions) If you are cleared to come in they give you a band letting all know you passed the screening.. Oh and the Valet is closed of course.

Ordered the steak quesadilla, meat and veggies were alright but lots to be desired in the cheese…read moredepartment. Way too much of it and not cooked enough. Also not very flavorful. Visited the hospital because my mom got a hernia. Doctor squeezed her hernia and proceeded to say it wasn't bad and for it to be taken care of later, by that time it strangled itself and she had to get part of her intestine removed. That hernia is the second worst pain she's felt in her life; up there with intussusception. Worse than childbirth. Wish they listened to her screams of agony or put a little more effort into their steak quesadillas.

I was to have a procedure done on Tuesday, March 10, 2026 at Henrico Doctors Hospital so that I…read morecould be "cleared" for shoulder surgery on Monday, March 16, 2026. My insurance had approved the procedure, given me the authorization number and the hospital sent a QR code for my check-in the next day. Dr. John of Cardiology of Virginia was supposed to verify with Humana, but lied saying insurance had not approved the procedure, so he cancelled it. I had proof of approval Monday, March 9th at 3:30 PM. I went to bed early Monday evening to be ready for the hospital procedure early the next morning. Dr. John left a voicemail after 10 PM lying, saying Humana had not approved and he had cancelled the procedure. I sent him the screenshot from my Humana account showing approval. I did not hear back from him after repeated texts to his phone, several messages left at their office and appeals to find out what went wrong. He finally left a voicemail on Thursday, March 12, 2026 never apologizing and joking as if the insurance company had given "us" the runaround. I changed cardiologists immediately. Being lied to, having the scheduling of my shoulder surgery (much needed due to a car accident) be postponed now twice because of Dr. John's dishonesty and terrible patient care. I am almost 75 years old and being "played" this way is unacceptable. I would never recommend Dr. John to anyone.

From the owner: Cardiology, Heart Health, Cardiac Testingread more

I put total trust in Jennifer Brown. She's been my Primary…read moreCare physician for 30 years. Her knowledge is unlimited. I dread the day she retires!

I've been going to this practice for 30 years. Steady decline of service the past 6 years. Doctors…read morehave been fleeing during this time and we're left with the bottom of the barrel. DO NOT GO HERE UNLESS YOU ENJOY ABUSE AND LACK OF CARE! The staff has a huge turnover rate which is a sure sign of sickness within. I do not recommend. Was once A+ and now F -.