Treatment at this office in Daphne was horrible due to incompetent medical staff. Rather than ease…read morethe needle into my skin (as is customary) to deaden the area, a young staffer literally jabbed it into my cheekbone, which had a traumatizing effect. When I returned a week later to have stitches removed, another young woman didn't know how to take the stitches out. Adding insult to injury, during outpatient surgery Fox News blared on TV in the same room. The surgeon infected a nerve, which took two weeks to recover with no pain meds prescribed. I learned later that a Private Equity predator firm had bought this facility. Its stated purpose is to make money rather than prioritize customers.

HAve now been in their care for a couple months and am pretty satisfied with them from…read morereceptionists to the Doctors , both of whom seem knowledgable and concerned and legitimately interested in helping and healing those of us issues of the skin ...

Quick and efficient…read more Very friendly staff Got an appointment very quickly Will gladly see them again !

Dr. Haley is a caring doctor. She takes her time to answer all of my questions and has resoved my…read moreskin care issues. I highly recommend Dr.Haley for all of your dermatology health care.

I was very disappointed with our experience. We waited over an hour just to be called back, and…read moreonce we finally saw the doctor, the appointment felt extremely rushed. She had poor bedside manner with my 9-year-old daughter and didn't explain the treatment, ask if we had any questions, or take the time to make sure we understood what to expect. I actually had to stop her as she was walking out the door just to ask a question. The most concerning part is that my daughter was being treated for multiple warts, but the medication was applied to healthy skin beside one of the warts instead of on the wart itself. As a result, the wart is still there, while the surrounding skin has been painfully burning and blistering. My daughter has been in significant pain because healthy skin was treated while the wart itself was left untouched. I understand that medical offices can get behind schedule, but after waiting more than an hour, I expected a physician who would take the time to provide careful treatment, answer questions, and show compassion, especially when treating a child. Unfortunately, that was not our experience, and I would not recommend this practice. Update 08/20/2026 Nobody ever got back to me and I just received a bill for $278 on top of the $178 I paid in the office. This is ridiculous!

The front desk check-in lady told me to leave a review, so here it is--just for you. After waiting…read moreover an hour, I was met with a rude, dismissive attitude and absolutely no consideration for my time. Every single time I come here, the wait is over an hour--even with an appointment. It's absolutely ridiculous and shows a complete lack of respect for patients' time. If the office consistently runs this far behind, they need to stop overbooking and fix their scheduling. Patients shouldn't have to block off half their day for a scheduled dermatology appointment.

Scheduling an appointment took a little more effort than anticipated, but I was happy with the…read moresecond person I spoke to for offering for me to see their nurse practitioner in order to be seen sooner. All of their MDs were booked out by 2-3 months, yet I got an appointment to see their NP only 3 weeks out from my call. All of their new patient forms are available online so I didn't have to arrive 30 minutes early to fill out paperwork. Everything was saved electronically for them to print and upload here in the office. Checking in was a breeze. They do require masks to be worn, and the front desk staff take your temperature upon arrival. A COVID-19 questionnaire must be filled out as well (not online), but it was short and sweet. My appointment went smoothly. The NP listened to my concerns and addressed every one. I was in and out in about 30 minutes! I recommend this dermatology clinic for anyone looking for superb service!

I want to give a Shout Out to Tia Janicki ! I was desperate to see doctor Ramagosa. He was out of…read morethe country. TIA took me in on a moment notice. Tia diagnose my problem very quickly. She was very detailed on the plan of action to get me well. Tia exceeded my expectations on the care and concern she showed to me as a patient. My choice is Tia at Sunrise Dermatology! Donnie Adams, patient.

Your typical 4 star day spa. Nothing "above and beyond", but nothing lacking either. I had Venessa…read morefor a massage and noted four problem areas. All four were done in the short 55 minute massage to satisfaction. The whole process was relaxing and I'd recommend them to others. For a facial, Jenni talked the perfect amount and provided a great overall experience. She even sacrificed some of her lunch to give a last minute eyebrow wax. She also gave great skin care referrals. It is worth noting that they're a little excessive with their fees so if you can't have a schedule set in stone 48+ in advance, then this isn't the place for you. It's unfortunate they don't excersise the professional courtesy you'd normally expect.

One of the best massages I've ever had. I wish I lived closer to come back more often. The oil…read morescents they use are amazing and their staff are so understanding and friendly.

Thorough annual skin check in sunny Coastal Alabama went well. It is important to get input on any…read moreissues. They do a thorough job explaining the differences between normal sun spots, age spots or more serious problems. They discuss prevention and treatment options. It is good to walk away knowing more about your health. Remember to use your sunscreens!

I went there to get a second opinion on a rash and cracking I was getting on my hands. It would…read moreget so bad that it would bleed. I had visited another prominent Foley dermatologist and I was told it was dermatitis and given very expensive steroid ointment. I diligently applied it at night and used cotton gloves. After a few days it cleared up. I visited Mark Brown and he said it was psoriasis and gave me a non steroid cream that immediately stopped it. I can't say enough good things about him and the practice. So happy I found them!

I am a Type 1 diabetic with excellent control of my diabetes and no eye problems or diabetic…read moreretinopathy. I get an annual eye exam simply as a preventive measure. During my first visit, I was surprised to receive an additional $178 charged to my insurance because my visit was billed as a medical office evaluation (CPT 99214). I paid it, but before my second annual exam I made it very clear that I only wanted my routine annual eye exam billed and did not want any additional charges if nothing outside of a normal exam was being performed. At my second visit, I told the front desk, the technician, and the checkout desk the exact same thing. Every person assured me to let the staff know, which I did--three separate times. Despite that, I received the exact same $178 charge again. When I called to question the bill, I spent about 15 minutes on the phone and was transferred four times before anyone could explain it. I was ultimately told that my doctor bills all diabetic patients using CPT 99214 because it is considered a medical evaluation, even when nothing beyond a routine annual eye exam is ever being performed. I explained that I had specifically asked beforehand to avoid any unexpected charges, but I was told the doctor would not review or change the coding. My frustration is not just the charge itself. It's that I repeatedly raised this concern before the appointment and was never told that I would still be billed this way regardless. Had someone simply explained that the office's policy is to bill every diabetic patient with CPT 99214, I could have chosen another provider before incurring the charge. If you have diabetes, I strongly recommend clarifying what you will be charged for before making an appointment. Better yet, skip this office entirely because if an issue arises, the staff will not work with you to resolve it. Unfortunately, after this experience, I will be taking my business elsewhere.

I am a long-term wearer (10+ years) of multi focal specialty contact lens. Initially, it took…read moreseveral appointments and many, many contacts to find the right fit, but my previous optometrist was a rock star at working though this process. And there was no upchage for this service. I recently moved to Baldwin county and needed to replace the contacts. So in doing my research for someone specializing in these types of contacts, I found Dr. Ferris-Metzger at Premier Medical in Daphne. The appointment went well and I provided Dr Ferris-Metzger with my previous contact vials which has all the measurements and sizing for the fit of the specialty lenses. I just needed to know if any of my distance / up close vision had changed and check the health of my eyes. Fast forward 4 weeks to when the lenses arrived and I get an invoice for 3x what Ive historically paid for the lenses (they are sold as 2 pairs to change out after 6 months of wear). I thought there has to be a mistake... the wrong type of lens was ordered or the technician wrongly ordered "2" sets (meaning 4 pair). I communicated my concerns with Dr Ferris-Metzger's technician and her response basically explaining to me how the lenses work, how they are sold and that this was the price. No new information to me and no answers to the questions I had proposed. At this point, I contacted my previous optometrist 4 hours away, to inquire about any price increases. They confirmed the price was what I'd paid previously (which was $600 less than Premier Medical) After that, I tried calling a business manager and was put in touch with the contact lens person. This went the same way as the previous conversations. No one appears to be interested in my honest attempt to understand the price difference at this place. And to add insult to injury, Dr Ferris-Metger had the contact lens associate inform me that I would be charged a contact fitting fee of $40 which I would have to pay before she would release my prescription (yes I asked for it as a matter of principle). If you will see above, there was basically no "contact fitting" because I provided my previous measurements. I now have an appointment with an optometrist in Fairhope. Their office confirmed that the price of the lens will be what I'm used to paying ($700) and I'll pay for another exam. But I don't think I have a choice. And yes, I absolutely love these lenses and understand that they are a premium product. But charging $600 more for the same lens I can purchase down the street is insane. Bottom line -- buyer beware.