Treatment at this office in Daphne was horrible due to incompetent medical staff. Rather than ease…read morethe needle into my skin (as is customary) to deaden the area, a young staffer literally jabbed it into my cheekbone, which had a traumatizing effect. When I returned a week later to have stitches removed, another young woman didn't know how to take the stitches out. Adding insult to injury, during outpatient surgery Fox News blared on TV in the same room. The surgeon infected a nerve, which took two weeks to recover with no pain meds prescribed. I learned later that a Private Equity predator firm had bought this facility. Its stated purpose is to make money rather than prioritize customers.

HAve now been in their care for a couple months and am pretty satisfied with them from…read morereceptionists to the Doctors , both of whom seem knowledgable and concerned and legitimately interested in helping and healing those of us issues of the skin ...

Quick and efficient…read more Very friendly staff Got an appointment very quickly Will gladly see them again !

Dr. Haley is a caring doctor. She takes her time to answer all of my questions and has resoved my…read moreskin care issues. I highly recommend Dr.Haley for all of your dermatology health care.

I had an urgent concern about with my skin and the receptionist in the morning was rude…read more She had an attitude and when I said I would call back after check one more place, intentionally ignored my calls.

Went to see Dr Bender about 3-4 weeks ago. Appt was hurried. He looked at my face, hands and scalp…read more Nothing more. Dermatologists in the past have gone over every inch of my body. Bender took a biopsy of my hand and arm . He recommended blue light therapy. I had not heard biopsy results after about two weeks. They put me on hold. They came back and said my biopsy had been lost by Fedex! Yea right, blame it on Fedex! I spoke to a good friend who is CEO of a large hospital and he said in his 40 years they had never lost a biopsy! I went to another dermatologist he recommended. The doctor took several more biopsies of my body.. I spoke with him today and he said I have melanoma and they want to schedule me for in patient surgery and meet tomorrow for treatment plan. You can draw your own conclusion

Scheduling an appointment took a little more effort than anticipated, but I was happy with the…read moresecond person I spoke to for offering for me to see their nurse practitioner in order to be seen sooner. All of their MDs were booked out by 2-3 months, yet I got an appointment to see their NP only 3 weeks out from my call. All of their new patient forms are available online so I didn't have to arrive 30 minutes early to fill out paperwork. Everything was saved electronically for them to print and upload here in the office. Checking in was a breeze. They do require masks to be worn, and the front desk staff take your temperature upon arrival. A COVID-19 questionnaire must be filled out as well (not online), but it was short and sweet. My appointment went smoothly. The NP listened to my concerns and addressed every one. I was in and out in about 30 minutes! I recommend this dermatology clinic for anyone looking for superb service!

I want to give a Shout Out to Tia Janicki ! I was desperate to see doctor Ramagosa. He was out of…read morethe country. TIA took me in on a moment notice. Tia diagnose my problem very quickly. She was very detailed on the plan of action to get me well. Tia exceeded my expectations on the care and concern she showed to me as a patient. My choice is Tia at Sunrise Dermatology! Donnie Adams, patient.

One of the best massages I've ever had. I wish I lived closer to come back more often. The oil…read morescents they use are amazing and their staff are so understanding and friendly.

The spa's vibe is super calming and the staff is truly nice. Still, my massage didn't get deep…read moreenough (even though I asked), and the facilities could use a refresh. Decent if you want a basic spa day, but for the price, I expected more.

Thorough annual skin check in sunny Coastal Alabama went well. It is important to get input on any…read moreissues. They do a thorough job explaining the differences between normal sun spots, age spots or more serious problems. They discuss prevention and treatment options. It is good to walk away knowing more about your health. Remember to use your sunscreens!

I went there to get a second opinion on a rash and cracking I was getting on my hands. It would…read moreget so bad that it would bleed. I had visited another prominent Foley dermatologist and I was told it was dermatitis and given very expensive steroid ointment. I diligently applied it at night and used cotton gloves. After a few days it cleared up. I visited Mark Brown and he said it was psoriasis and gave me a non steroid cream that immediately stopped it. I can't say enough good things about him and the practice. So happy I found them!

I am a long-term wearer (10+ years) of multi focal specialty contact lens. Initially, it took…read moreseveral appointments and many, many contacts to find the right fit, but my previous optometrist was a rock star at working though this process. And there was no upchage for this service. I recently moved to Baldwin county and needed to replace the contacts. So in doing my research for someone specializing in these types of contacts, I found Dr. Ferris-Metzger at Premier Medical in Daphne. The appointment went well and I provided Dr Ferris-Metzger with my previous contact vials which has all the measurements and sizing for the fit of the specialty lenses. I just needed to know if any of my distance / up close vision had changed and check the health of my eyes. Fast forward 4 weeks to when the lenses arrived and I get an invoice for 3x what Ive historically paid for the lenses (they are sold as 2 pairs to change out after 6 months of wear). I thought there has to be a mistake... the wrong type of lens was ordered or the technician wrongly ordered "2" sets (meaning 4 pair). I communicated my concerns with Dr Ferris-Metzger's technician and her response basically explaining to me how the lenses work, how they are sold and that this was the price. No new information to me and no answers to the questions I had proposed. At this point, I contacted my previous optometrist 4 hours away, to inquire about any price increases. They confirmed the price was what I'd paid previously (which was $600 less than Premier Medical) After that, I tried calling a business manager and was put in touch with the contact lens person. This went the same way as the previous conversations. No one appears to be interested in my honest attempt to understand the price difference at this place. And to add insult to injury, Dr Ferris-Metger had the contact lens associate inform me that I would be charged a contact fitting fee of $40 which I would have to pay before she would release my prescription (yes I asked for it as a matter of principle). If you will see above, there was basically no "contact fitting" because I provided my previous measurements. I now have an appointment with an optometrist in Fairhope. Their office confirmed that the price of the lens will be what I'm used to paying ($700) and I'll pay for another exam. But I don't think I have a choice. And yes, I absolutely love these lenses and understand that they are a premium product. But charging $600 more for the same lens I can purchase down the street is insane. Bottom line -- buyer beware.

I moved on from them. The lady that is responsible for prescriptions and lenses NEVER returns…read morecalls. I tried for two months to obtain my prescription with no luck. I even spoke to the "manager" who was supposed to call me back with my prescription, which she did not.