1. Sunrise Dermatology

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    Daphne, AL

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    Sunrise Dermatology

    2.3 (7 reviews)
    Closed • 7:15 am - 4:00 pm

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    Advanced Dermatology & Skin Care Centre

    Advanced Dermatology & Skin Care Centre

    1.1(12 reviews)
    3.5 mi

    I was very disappointed with our experience. We waited over an hour just to be called back, and…read moreonce we finally saw the doctor, the appointment felt extremely rushed. She had poor bedside manner with my 9-year-old daughter and didn't explain the treatment, ask if we had any questions, or take the time to make sure we understood what to expect. I actually had to stop her as she was walking out the door just to ask a question. The most concerning part is that my daughter was being treated for multiple warts, but the medication was applied to healthy skin beside one of the warts instead of on the wart itself. As a result, the wart is still there, while the surrounding skin has been painfully burning and blistering. My daughter has been in significant pain because healthy skin was treated while the wart itself was left untouched. I understand that medical offices can get behind schedule, but after waiting more than an hour, I expected a physician who would take the time to provide careful treatment, answer questions, and show compassion, especially when treating a child. Unfortunately, that was not our experience, and I would not recommend this practice. Update 08/20/2026 Nobody ever got back to me and I just received a bill for $278 on top of the $178 I paid in the office. This is ridiculous!

    The front desk check-in lady told me to leave a review, so here it is--just for you. After waiting…read moreover an hour, I was met with a rude, dismissive attitude and absolutely no consideration for my time. Every single time I come here, the wait is over an hour--even with an appointment. It's absolutely ridiculous and shows a complete lack of respect for patients' time. If the office consistently runs this far behind, they need to stop overbooking and fix their scheduling. Patients shouldn't have to block off half their day for a scheduled dermatology appointment.

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    Advanced Dermatology & Skin Care Centre
    Advanced Dermatology & Skin Care Centre

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    Premier Medical Group

    Premier Medical Group

    1.9(19 reviews)
    4.3 mi

    Great doctors and support staff. There are issues with phone system and scheduling but the…read morepersonnel compensates for office management issues.

    I am a Type 1 diabetic with excellent control of my diabetes and no eye problems or diabetic…read moreretinopathy. I get an annual eye exam simply as a preventive measure. During my first visit, I was surprised to receive an additional $178 charged to my insurance because my visit was billed as a medical office evaluation (CPT 99214). I paid it, but before my second annual exam I made it very clear that I only wanted my routine annual eye exam billed and did not want any additional charges if nothing outside of a normal exam was being performed. At my second visit, I told the front desk, the technician, and the checkout desk the exact same thing. Every person assured me to let the staff know, which I did--three separate times. Despite that, I received the exact same $178 charge again. When I called to question the bill, I spent about 15 minutes on the phone and was transferred four times before anyone could explain it. I was ultimately told that my doctor bills all diabetic patients using CPT 99214 because it is considered a medical evaluation, even when nothing beyond a routine annual eye exam is ever being performed. I explained that I had specifically asked beforehand to avoid any unexpected charges, but I was told the doctor would not review or change the coding. My frustration is not just the charge itself. It's that I repeatedly raised this concern before the appointment and was never told that I would still be billed this way regardless. Had someone simply explained that the office's policy is to bill every diabetic patient with CPT 99214, I could have chosen another provider before incurring the charge. If you have diabetes, I strongly recommend clarifying what you will be charged for before making an appointment. Better yet, skip this office entirely because if an issue arises, the staff will not work with you to resolve it. Unfortunately, after this experience, I will be taking my business elsewhere.

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    Premier Medical Group
    Premier Medical Group - Elizabeth Hearn, Au.D., CCC-A

    Elizabeth Hearn, Au.D., CCC-A

    Premier Medical Group - Elizabeth Pickett, Au.D., CCC-A

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    Elizabeth Pickett, Au.D., CCC-A

    Sunrise Dermatology - dermatology - Updated October 2026

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