Ralph W My vehicle needed a major operation. Once the engine…read morewas opened up, i had the opportunity to go in and look at what was needed and the tech, explained to me what each each problem was (yes there was more than one) and what caused it to become a problem. He also explained to me what the options were to gettin it back on the road. Once I made my decision, without any pressure or any upsales, They ordered parts and got right to work on it. Taking the time to call me and explaining to me what stage they were in on the repairs. Was a very fair price, for an outstanding repair job. They are honest when given you an estimate and go into great detail so you are not hit with any surprises later. The tech I dealt with especially made to me fell at ease with his knowledge, when he was explaining the process to me. I for will always be using Kruse's for all my mechanical needs.

Friendly, knowledgeable service! Clean and comfortable waiting area. I was only passing through…read moretown, but if I lived more close I'd be sure to bring my car to Kruse's.

Great service and very efficient. You wait inside your car while they change your oil. Excellent…read morecustomer service. Without being asked, the lady in charge of the garage talked me through resetting my oil chance notifications on my car... usually I have to pull out the owner's manual to do that. Just a really good business... best oil change in St Joseph.

Got an oil change on my 2008 toyota tundra trd on May 18, 2026. I heard the tech in the pit drop my…read moreskid plate on himself and the floor. He called the manager down in the pit and I heard them talking about bent clips and the manager came up and said we were just waiting for the tech to install the shield. I have been to this place several times in the past and I recognize the sound and force applied to the bolts, and it didn't seem right. I was late for a meeting and it slipped my mind. I work at Boehringer Ingelheim right across the street. I headed home after work and that feeling came to my mind that something wasn't right. I got home and crawled under the truck, and there was no skid plate or shield. I called and actually got ahold of the tech that did the work, he remembered dropping it and telling the boss about the bent clips, but said it must have fallen off. A trd has a large metal shield and it clips in a well as is bolted on. There is no way it just fell off. I said I just wanted my skid plate back, no questions asked and he told me to come back in, but then found out I live an hour away and said call the manger in the morning. Mistakes happen, just own up to it, but no they would rather lie. This piece aftermarket is more than $600 as its sole function is to protect the underside of the engine compartment. I urge all Boehringer Ingelheim employees to avoid this business along with any other potential patrons.​

I needed some work on a crossmember. They did such a professional job and charged me $$$Hundreds…read moreless than what I feared. The owner has been in business there for a long time and I always appreciate their customer service.

I took my fiancés truck there to get a tire balance and aligned. They told me I needed a new tire…read morerod and it was going to be over 700 dollars. I felt like they were scamming me as they didn't even pull the truck into a bay to analyze it. I was born at night but not last night. I took his truck over to the dodge dealership and they told me everything on the truck especially the tire rod was perfect. As a woman it's hard to go into a shop and trust what the mechanics are telling you as they tend to lie all the time. I was also charged 63 dollars for this "assessment" that took less than 15 min. (Dodge dealership had it for 2 hours and didn't charge me a dime) I would not send a family member or friend here ever.

This review is for the quick lane . First thing they really are quick and they service all makes…read moreand models. Friendly and knowledgeable staff.. They really do have a quick oil change process..and. Learned something about my car that I didn't know..

A Plus Service. Very friendly staff. They seem to know their customers and engage with them while…read morethe customers are waiting on their cars. I can get in and out in a timely manner. And they always recommend what I should do next time I bring my car in.

Cheapest labor rate in town so far, I wanted some things done and they quoted me what I thought was…read morea high price, they told me I could get a quote and come back if I couldn't find an alternative, everyone else in town without fail was almost 1-2 grand higher, went with them and still got quality work done and everything I needed fixed!

Saw some very unsafe things while changing my breaks that the shop I took it too before overlooked!…read moreExplained everything to wear I could understand it and the prices were unbeatable.

My son's Mazda engine was down on power. Not sure what was causing the problem. Parker's ran the…read morecodes and found it was down a cylinder. They fixed it the same day. The price was very fair. Highly recommend.

I was passing through and had car trouble. They were SO nice, knowledgeable, and efficient. They…read moregot me back in the road much quicker than I had planned. Prices were reasonable and they made a stressful situation much less stressful.