This dental practice really cares about their patients. From the front all the way to the exam…read morerooms; I highly recommend. My husband and I see Dr Ben Perrault

I already spoke to the ladies in the office. The lady who checked me out was clueless that your…read moreoffice even worked with Metlife. The lady who explained the coding just acted helpless as if she couldn't possibly be expected to give a customer heads up that when their child turned 14, the insurance would no longer consider him a child. I personally think that is not something she just discovered, and did not know when your office sent texts to me to update info and confirm the appt. How about, "oh, it's another 14 y.o. we better send a statement that dental insurance isn't covered because he's an adult? Because $220 for a cleaning? How about "do you want to skip xrays?" How about do the uncomfortable task of holding your staff to a higher standard of care and consideration for the patient- including yourself instead of ignoring that I already spoke to your office management. They know who I am. And if they didn't convey that to you, consider that. If they did tell you and you know who I am because they told you, don't bother writing responses that aren't sincere.

Great staff. Did not feel rushed. Took the time to hear my concerns. Would highly recommend.read more

The entire staff is the absolute best!! I've had really bad experiences with dentist growing up, as…read moredo we all, and I was crazy anxious but everyone made everything super comfortable. Dr. Chreech is amazing! She make everything feel relaxed and calming. The staff is there for you. Best dentist experience I've ever had!

This is an outstanding dental office that focuses on comprehensive care using the latest…read moretechnology. The doctors are outstanding. Both are members of the American Academy of Cosmetic Dentistry and Dr Sanders is the only dentist in the state of Tennessee to achieve Fellowship level accreditation. The staff are very kind and caring too!

The team is great! I highly recommend scheduling an appointment!!! Dr. Sanders and Brian are…read moreamazing!!

Had bad experience at the previous dental office and was searching for a new dentist. We called…read moreFamily Dental Center to discuss their practice. We made an appointment with Dr QI to help correct the dental problems from the previous dental office. She was very professional, did excellent work as well as being very personable and informative. We finished the procedure today and the finished product is excellent. She replaced an poorly fitting upper plate with another that fit perfectly. She also replaced the lower partial that was not seated properly. It was high in the middle and when a bite was taken the front would go down and the wires would scrape the adjoining teeth in the front, when biting in the back to chew the back would go down scraping the attaching teeth destroying the enamel. Dr Qi sent us out for oral surgeon to install implants. All is well now. The previous dental office was not interested in accepting any responsibility. Dr Qi excellent Dentist and her performance is a testament to her abilities. Excellent staff

Patient for a few years now with nothing but positive experiences. Dr. Luber is great and is…read morealways friendly.

This was my first visit to Dr. Hagan. I am normally terrified of the dentist but he and his staff…read moremade my visit easy. I will be returning for additional work.

Friendly staff and very thorough!! Service is reasonable and they take private insuranceread more

Fraudulent billing. Told I would be billed for preventative both before and after the appiontment…read more Billed for periodontal maintence weeks later. No response from billing office or office manager after several months of calling to discuss this issue. Other times they over billed, charged by credit card leaving me with a credit for future cleaning. Take your teeth to a more honest practice.

As a professional it is shocking to see a billing and statement system that is impossible for the…read moreconsumer to follow. Having worked with billing and insurance it seems the statements are purposefully confusing. The staff is very well trained is sales and it is a high pressure visit every time you enter a Martin practice. So very disappointing when the family practices are being purchased by Martin who hires new graduates who though are grateful for the job leave after a few years and the client is left to new graduates consistently

Once again i found Dr. Andrea cox to be one of the best, most caring, gentle dentist I have ever…read morebeen to. Thanks to her wonderful staff Christina and Jordyn Faith for their help in getting me in on such short notice and great care. The best in Kingsport. Thank you again Dr. Cox.

To interested in money than the care ! Had a procedure done…read moreand had to go elsewhere to do another procedure came back and had a cleaning. Dr Andrea Moss comes in gives me a quick look and says I ain't going to charge you for this. The Lord have mercy they did not $75 just to look in my mouth and say a word.

Unknowledgeable & lost staff. Withholding info to you & not tell you all information. They do not…read morecare & want to get as much at out of you as possible. That way you pay more & or charge your insurance more than what is needed so you have to cover the rest. They want to do procedures on you to get more money & not even do a teeth cleaning before hand.

When Dr. Tanner was there, the overall service was GREAT. However, he has retired and there has…read morebeen some turnover in staff. I don't even know the new dentist's name, and my family has been to the office for 5 appointments after the transition, because only one of us has actually SEEN him - and then only the one time. I had gone in for a cleaning and check up, and the hygenist told me that she couldn't do it because I "had severe gum disease and needed a deep cleaning" or the resulting damage to my bone would cause me to lose my teeth, and that I needed a filling. She did take X rays. My husband went to the same office a couple of months later. The hygenist told him that he "had severe gum disease and needed a deep cleaning" or the resulting damage to HIS bone would cause him to lose his teeth. They did do a cleaning, and he saw the elusive dentist at this time. My daughter went to the same office on the same day as her dad. She was told she had a cavity, but her gums were swollen from "severe gum disease" and the cavity was too close to the gums, which would mean filling it would cause her gums to bleed. They told her to use an Oral B electric toothbrush to get the gum disease under control and made her an appointment to come back later. Then my mother (who lives at a different address from us) went to the same dentist a week later and was told she "had severe gum disease and needed a deep cleaning" or the resulting damage would cause her to lose her teeth. No cleaning was done. My daughter went back to have her filling done. They said they couldn't do it because her gums would bleed, and never made a follow up appointment. My appointment for the filling was cancelled because the dentist would not be available. Our insurance denied authorization for the deep cleanings, stating it was not necessary based on the X rays. Upon hearing about our experience and how everything she was told was identical to what we were told, my mother went to a different dentist and was told she did NOT have severe gum disease and did NOT need a deep cleaning. Overall, what was once a wonderful office to go to for your dental service has become useless if you actually need anything, even minor care, done. I would highly recommend you go anywhere else.

I've been there for over 10 years. Like most, I've never enjoyed dentist visits however after…read morereading some bad reviews I must say my experience has been good. I bring my 3 children there twice a year for cleanings and as necessity requires. They do a great job. Thank you Watauga Dental and staff!

Worst Dentist office I've ever been to!!!!! I've always made sure my kids have taken care of their…read moreteeth but every time I would take them here they would always have cavities. One day while they was working on my 5 year old he starts crying and trying to say something and the dentist actually screamed at him!!!! I made him stop and I said something is wrong and sure enough the assistant was pinching his lip and it was so bad it was bleeding. The dentist didn't even apologize! We never went back! I have been taking them to a different dentist for 2 years now and guess what?!?! They haven't had a cavity since. If you ask me Watuga Dental is just ripping patients and insurance companies off!!!!!!

Im a senior citizen who has never ever liked going a dentist office. I can now say without a doubt…read morethat I no longer have any fears. Dr. Jake and the staff are wonderful. Understand my aprehensions and took their time with me. I can whole hardedly recommend this office. I have my smile back thanks to this fine team!!!

The dentist is average, at best. The extractions went as planned which is a basic routine for all…read moredentists. The alarms went off when the dentist had a very difficult time with the partial dentures. The product was so miserable, the option of going without them often crossed my mind. Adding to the review, the dentist was supplied with a copy of a full mouth xray; taken while in the hospital. When asked to review the xray for some needed dental work, the dentist never looked at them. I had to retrieve them from his office staff ( which seems to have a very high turnover rate ); with no apologies nor reason for not taking care of a return patient. Never again. Avoid this place like the plague. Fore warned is fair warned.