I'm Shrinking so I had to have my jeans taking up an entire inch. Perfect. Had a carry-on bag that…read morelost its stitching... fixed no problem. Had an under armor jacket with a unique zipper that was custom ordered from the manufacture... Installed... Perfect. Had an LLBean jacket with goofy lined pocket re stitched.. Perfect. That's all I've got.

She is a skilled tailor and been professional. I need a high-tech golf jacket repaired and a winter…read morecoat with a flap that required a zipper. I was told the winter jacket would lose the snaps from another tailor. She repaired with no issue. I highly recommend the business.

Friendly owner. Very helpful with suggestions on the best way to alter and shorten my dress. Very…read morereasonable. I recommend her

I made a mistake and handed over a pair of pants that she had already altered and asked to have…read morethem hemmed up even more. When I told her that it was my mistake and that I would still pay for it she refused to take my money and she lengthened the pants at no charge. They always do a great job and they are very recently priced I would highly recommend this business.

Mel is awesome, and his shine stand is awesome too. He sets up in front of 729 7th Ave (Southwest…read morecorner of 49th Street) and gets it done. It's a wonderful throwback to the days of a cheap, well done shine (currently $3). Just sit back, read the newspaper, and let Mel hook your shows up with a great shine. I'm pretty sure that he's always there, and even if someone's in the chair in front of you, you'll only wait a few minutes. Four stars for the shine, one more for Mel.

Can't say I've actually walked on clouds before but after being fitted for a nice pair of keene…read morework boots, it's close. Selection blew me away in addition to a great selection of Carhartt work clothes and real leather belts... The kind that won't fall apart... I mean real leather belts that probably you'll be able to pass down generations ha ha ha. No seriously... The belts are solid unlike most that you see in the department store is that are laminated. If you are thinking Long haul... Buy your stuff here... It will last.

Very nice cleaners offer many services the lady behind the counter very helpful and very pleasant…read moreshe hemmed my pants for alterations

Great to work with, we've been several times with last minute requests and they've always come…read morethrough!!

Quotes one price, then charged a higher price after job finished. Caveat Emptor!…read moreSo much for quality business

I was given an appointment time to have alterations done to my wedding dress. I left work early,…read moredrove all the way from Utica to be told that she had "taken off for the day." I was never given a reason and she never canceled with me. No excuse, no phone call, nothing. I understand emergencies may come up but as a business owner it's your duty to let your customers know. I was told to come back tomorrow. Why would I trust anyone with my wedding dress who can't even keep a simple appointment? VERY unprofessional! I do NOT recommend!

We have had several shoes as well as luggage zipppers and clothing zippers repaired and all the…read morework was excellent and modestly priced.

The owner of this shop is extremely nice. I needed my boots fixed in a hurry. He did them for me in…read morean hour! Great service. And reasonable prices.

You seem to be on top of your game... I hear nothing but good words for A & P Master Images...And I…read moreas well have had work done for me with T-Shirt Designs and I'm a very happy customer...I look forward to working with A & P in the near future...If you want the best you go to the best...And the BEST is A & P Master Images

Unfortunately Utica College only uses this company. They force the students to select a size…read morewithout informing them that it is rather large especially for women. I ordered a medium which is what I always wear and it was so big. Found out it is unisex which means it's also cut for a medium man. Then they allow absolutely no exchanges or refunds. So what are students expected to do? Obviously we can't use another company but be advised that the lab coats. Sweaters, and everything that comes from Utica college and this company is unisex and not the traditional medium we are used to.

I live in the Albany area and have yet to find a good shoe repair shop that is reliable, honest,…read moreand worth the money. I decided to try New Hartford Shoes and Service since my parents still live in Utica, and I am very happy that I did. I guess there is a new owner and he was incredibly thorough. He repaired the issues that were requested, but he noticed some other issues that werent apparent to me and made sure that those issues were also repaired. During this visit I brought in a pair of leather heels that had an intricate design that was slightly damaged. I also had issues with the one of the heels. He matched the leather almost perfectly and you can't even tell the shoe was repaired. Unless I find a shop in Albany that has established the same level of quality standards and professionalism, I will most certainly continue to be a customer of New Hartford Shoe and Service.

New owner is a real craftsman! He totally renewed my favorite pair of expensive boots -- the…read moreelastic on the buckles was completely stretched out so I couldn't even wear them. He fixed so they look and feel practically brand new-- I can wear them again! They fix purses, too!