Now that a week has passed and I'm over some physical and mental trauma, I'm ready to relate my…read morestory! Last week Dr. Molesphini extracted one of my teeth as part of the initial stage for implant or bridge installation (tbd a few months from now). The extraction itself went fine - quick and painless. However, before and during the procedure I was suffering from (unrelated) digestive distress, and throughout, I was literally jumping out of the seat every ten minutes or so to take care of what I needed to, there in the exam room. This turned into rather a mortifying experience for me. But throughout the entire time, Dr. M. as well as his assistant were fabulous. Patient, compassionate, and kind. I wanted to go through with the procedure though Dr. M. repeatedly (and wisely) asked me throughout if I wanted to continue. Kudos to him and his assistant that evening for turning a very difficult and embarrassing situation for me into one that was professionally and gracefully handled. I so much appreciate this. In 25 years of seeing both Dr. Molesphini and Dr. Chustckie, as well as many years seeing Debbie S. for my cleanings, I have been extremely pleased with their work and my outcomes. I couldn't recommend this practice highly enough.

I went to The Smilist Dental - Somerset (97 Cedar Grove Lane, Somerset, NJ 08873) after my wife…read morecompleted her Invisalign treatment with no issues. Since we share the same insurance and I was told my out of pocket cost would be no more than $100, I trusted this office and started my treatment with Dr. Elisa Marants, supervised by Dr. Jeffrey Chustckie. What happened next was absolutely unacceptable. After a few months, I discovered that my insurance had stopped paying because the office closed my Invisalign case after only 5 months, even though my treatment was clearly not finished. My case involved one single tooth, and there was no clinical justification for ending the treatment early. My insurance confirmed that they would resume payments if the provider simply reopened the case. Instead, the office refused to do it. To make things worse, when I called to ask for clarification, the staff told me: "We will call you back after speaking with Dr. Marants." They never called. Not once. No follow up, no explanation, no accountability. I reached out again, and the response was the same: no responsibility, no willingness to fix their own mistake, and absolutely no concern for the patient. Because they closed the case prematurely, my insurance paid only about $1,500, and I was left with an incomplete treatment and a financial situation that I never agreed to. This entire experience has been: * Unprofessional * Irresponsible * Poorly managed * Completely lacking in patient care and ethics I strongly warn anyone considering Invisalign or any dental treatment here: Avoid this office. Their lack of communication, accountability, and professionalism caused me unnecessary stress, financial damage, and an unfinished treatment.

Absolute BEST dental office I have EVER been to! Some people find it odd that I look forward and…read moreget excited about my 6 month visit. I make my appointments for my lunch break, I have never had to wait and I am out of the chair with time to spare. Very punctual. All of the ladies in the office are very friendly. Tammy is the dental hygienist that cleans my teeth. I love her! Dr. Rosenthal is amazing. I was terrified of dentists and then I came here. I have not 1 problem with letting him do work in my mouth. Gentle. I've never had ANY pain from the work he's done. HIGHLY recommend this office!

I've been coming here for a few years now and have nothing but good things to say about literally…read moreeveryone in the office. I moved to Freehold a year ago and my wife & I refuse to go anywhere else! Highly recommended.

If I could give 100 stars I would. I've had a irrational fear of Dentists for most of my life!…read moreThey made me feel at ease and completed multiple procedures. Dawn the hygienist is top notch..always comforting me throughout every step. Jaymie at the front desk explained in detail what the Insurance covered on my procedures and even managed to lower my cost!! Love Love Love this office!! Maria W

They refuse to treat my broken fillings because I refused their upsell tactics. They insist I see a…read moreperiodontist for "pockets" that I have been refusing for 40 years. My teeth, my consequences. No presents either because of my refusal. No toothbrush, no dental floss. Since the Smilists took over Washington Township Dental, employees have left because of their practices. They are not the only dentist in town. One star should really be NO stars.

a minute ago Top…read moreNotch Dentist Office from top to bottom, whether is the front end staff who go above and beyond in appointment scheduling, finding providing that accept your coverage or just general billing questions they go above and beyond what is generally asked at an office. On top of that the staff is always friend ly to be around and understanding when it comes to scheduling. Doctor's Fishkin, Asiata and their whole staff are too notch. They were the one discover that both my mom and myself have a teeth grinding problem at night. And since getting my mouth guard two years ago it has been life changing for myself both for my teeth and my sleep. Highly recommend and would consider keeping them as dentists even if I didn't live in the area because I know going back I would only receive the best care. People can often be skeptical of going to the Dentist but in all honesty I look forward to my appointments because I know I will only be receiving the best care.

Went into the office today for a checkup and cleaning…read more checkup was done and two hours later still in the office bc he does another 3 patients in between. Keeping you uninformed while he does so. In the end no cleaning was even done. lack of communication and service under par.

STAY AWAY FROM THIS PRACTICE. What a disappointment it was for me. I transferred as a new patient…read moreand will never go back. The SMILIST in Chester. Nothing to smile about here. Don't make the mistake of going to this practice only to find out you made a big mistake. There are other Dentists in this area, and you should avoid this practice at all costs.

They are amazing and so patient! I'm terrified of dentists so they have to try a little harder to…read moreget me to calm down lol. They go over and beyond. I highly recommend them!

Dear Dr. Albani, I…read morewould like to express my sincere appreciation for the care and professionalism you and your team provided during my recent gum surgery. Addressing this matter was an important health step for me, and I am truly grateful for the precision, attentiveness, and calm reassurance shown throughout the process. Your clear communication and steady approach made a meaningful difference during what could have been a stressful experience. Please also extend my thanks to Alexis for his support and professionalism - his assistance and reassuring manner were genuinely appreciated. Thank you for helping me resolve an important health concern with such competence and care. Respectfully, Helena Plaskon

I've been coming here for years and the only thing that keeps me coming is the actual dentist and…read morehygienist. The staff needs to be revamped & re-evaluated they are nasty all the time over the phone but once in the office it's like all of a sudden they have some form of customer service skills. I see exactly why the rating is so low. I think I've had enough of this treatment.

Not at all professional. They kept changing my appointment day and time. They would call and say,…read more"I don't have that time available any longer" when they were the ones who set the time in the first place. Finally, the called the day before my appointment to say they don't take my insurance. No problem but why did it take 6 weeks of then stringing me along and rescheduling to get to that point? Shouldn't that be the first thing they check? Anyway, they seem like a hot mess.

I came here about 2.5 years ago and I had seen doctor Valentina, she was great! But sadly, she left…read moreand I had a new dentist. This dentist had informed me that I had 3 cavities and had to get my root canal redone. This obviously puzzled me and to be honest, I didn't bother going back. I went to a different dentist a year later and was told that I have no cavities and did not have to get my root canal redone. Shame on you guys for pulling some nonsense like this. It really does you a disservice when you try to scam people with unnecessary procedures. 2 stars because the office is clean and front desk people are nice. Moral of the story, get a second opinion.

Great staff, terrible customer service and near negligent billing and book keeping. Expect bills up…read moreto a year later. Do yourself a favour and go elsewhere.

I've been a patient with The Smilist for a few years now. Previously, I left a phenomenal 5 star…read morereview for Dr. Culpepper & my dental hygienist, Richard. Unfortunately, my dentist no longer works here but my dental hygienist is still here thankfully. I recently paid for their Smilist One plan insurance where it consists of 2 cleanings & updated x-rays. They also informed me that other dental services such as fillings, root canals, etc. will be discounted. During my most recent appointment, I was told by the new dentist, Dr. Nadig that I'll be needing one filling & a completely new root canal on a different tooth that already had a root canal done back in 2022 by Dr. Culpepper which he did an excellent job with. I paid lots of money (out of pocket) for my root canal & it was done very recently so it's absurd that I was told I need a brand new root canal on that tooth. Regardless, I went into another dental clinic to get a second opinion & they disagreed about me requiring to get a new root canal or a filling done. Not to mention, The Smilist claims to provide "huge discounts" if you have their own insurance plan but yet, they wanted to charge me approximately $300 for a filling & $3,000 for a root canal lol. How are these discounted prices if the maximum cost of a filling/root canal costs that much in NYC? I initially put a $100 deposit towards the tooth that needed a filling & when I asked to be reimbursed, I was obligated to wait nearly 2 months just to receive a paper check in the mail. Um, it's 2024, who still uses paper checks these days? Tf. Once my Smilist One plan ends, I will NOT be returning back to this place. It's obvious that without Dr. Culpepper or dentists like him, this place is going downhill.

My Dentist went from Pvt practice to this place. This Smilist Dental is a money machine. First of…read moreall I do not know of a Corporation that charges 4% on your credit card. Like I have 100 bucks cash on me. My dentist glued my tooth back which took 2 seconds and usually takes that on the arm. His new assistant ran to the desk to make sure they charged me. They also charged me for fluoride treatment because they failed to look that I had 3 coverages. They will stress you about money left and right. I read the reviews from River head office not surprised to read the bad reviews. I love my old dentist but him joining this organization I am sorry I am out. I give it 3 stars only because the office was new and clean. Hopefully they clean their act up

This is a predatory practice. My dentist is in the process of moving so I sent my daughter here,…read morejust for a cleaning while she's on break. They insisted she get X-rays after her cleaning. She just had X-rays in August but we could not reach our dentist to provide them on such short notice. They just kept saying it's covered. She has perfect teeth, not 1 cavity and Cindy the hygienist concurred, but the office manager insisted she get X-rays. She had already had the cleaning. They said it was a HIPPA violation if they didn't take the X-rays. This policy should be disclosed prior to treatment and we would have cancelled the appointment. The office manager was very aggressive. I told her not to take the X-rays on the phone, but then they basically held my daughter hostage until she agreed. Do not subject yourself to this predatory practice. Imagine what they'll charge you if you actually need work done!

Care is fine. Staff is appalling…read more Constant bombardment by texts, but each text insists the patient call for no stated reason. Each call results in 3 to 6 minutes of hold time, to no purpose. Alternatively, text insists on payment for payments already made. I'd happily return to this practice, but only if all Staff are replaced. Until then, avoid.

Really quick, friendly and thorough. I will definitely be back in six months. My hygienist Dash (i…read morehope i got that right!) was so great. You can watch YouTube or Netflix while they're cleaning you - so it's super relaxing. The midtown west location is super easy to get to. I would definitely recommend!