The address on the discharge papers is 45 Reade Place, Poughkeepsie New York…read more However, it was 21 Reade Place on 4th floor at an out-patient surgical procedural pavilion there; where the surgery was done. The surgery was not due to an emergency. The scheduling and pre-op clearance took a few weeks. NBD. During intake the staff at the desk was professional and compassionate. As far as I know, they took care of the insurance processing. RN Steve was reassuring and thorough, setting me up pre-op. Met Dr. Smith the anesthesiologist who verified who I was and where the surgery would be. Dr. Parajon Podiatrist did a Kidner procedure on my right foot. I was informed the day before, to be there at 06:15 hours. ATPO (time and place of occurrence) everyone went over the what was going to happened and a post-op plan and verified who I am. Dr.'s Smith and Parajon said the operation takes about 1/2 hour, I'll be under sedation approximately two hours. I remember seeing it was 08:30 on the wall clock and my foot bandaged. By about 10 am my ride arrived and via hospital wheelchair transport away we went. Overall it was easy peasy.

My very 1st visit into the Office I was sitting for 1 HOUR inside an examination room. I could hear…read morea man talking about his real estate and refurbishing.... etc.. 1 HOUR. I came out and saw Dr. Coleman He kept talking. Went to front desk to tell them the Valae gentleman said the close at 4pm. I have to leave and quick get my car. Both valet guys waited for me and helped me in the car. A really nice ending to a bad experience. Never looked back. I'd reconsider Dr. Coleman But that's what my very first impression was today

My uncle was well-cared for and the entire staff was great. They were kind and considerate of his…read moreneeds. He'll miss everyone!

Certain staff are amazing. Sean the nurse manager, aides Addy and Loretta are super sweet. They are…read moreunder staffed which means they hire outside help. These people are horrendous. Make sure you keep up with your loved ones care and advocate on their behalf. Also make sure you when you are discharged ALL papers are correct and you have any at home services set up. Some nurses were horrendous and rude. Not sure why they want to work as LPN's if they are so miserable.

This is one of the best podiatrist I have ever been to. He has done an amazing job with my surgery…read moreand is available 24 seven to all his patients without hesitation. He even came to the office to change my bandage because I was concerned on a Sunday without question. Would give him a 20 star if possible.

He left an infected bone in my big toe after bunion surgery and I almost lost my foot. I am now…read moredisabled.

Interesting how my prior review was removed. So here it is again - quick synopsis. I went recently…read morehaving moved into the area and I needed a physician to renew on a thyroid prescription. I had been off of my med after 30+ years for the first time due to a recent move and needing a new medical office. Prior to even examining me it was noticed I was "foggy" thinking which was due to stopping my med cold turkey after 3 decades. Prior to even examining me fully the PA i saw contacted the DMV for medical review and had my license medically suspended, leaving me isolated without a car; a 75 yo woman living alone. I had to physically move back to Long Island and am staying with family until I can work this all out. Meanwhile, all my clothes and papers and personal belongings are hours away and I continue to pay rent when I cannot go back on my own without a car. Looking for an attorney to help me through. Last thing i needed as a senior for sure....

The Center of Health is amazing! They have a fantastic chiropractor, physical therapist, and…read moremassage therapist. They even take insurance. These staff are the best of the best! My entire family has been going to this place for about 15 years and they have all helped us so much.

Bob is great! I thoroughly recommend him to anyone and everyone I know. He is efficient, very…read moreknowledgeable and very personable. The facility is clean and easy to get to and easy to park. The one star review on this site is ridiculous - he's a physical therapist not a masseur. By all means go see Bob - he got me through 2 knee replacements and he got my wife through 2 hip replacements. He is excellent!

Do not return calls and their questions have before I make a appointment, I need to know about…read moremassages.

I've been a patient for years. Dr. Gene is always available and does a fantastic job. He has been…read moretreating me over the years for a variety of injuries. You walk in a little hurting or hunched over and leave feeling much better and 2 inches taller. The first time I was treated by Dr. Terrana was after an injury that had me unable to turn my head and with horrible back pain. I visited the ER and was told I would have to let it work itself out. I had "a pinched nerve and they really couldn't do anything". Well one visit and I was feeling 70% better and had mobility in my neck. Two more treatments during that week and was was 100%. Didn't miss work and was able to resume my normal workouts. Plus, he has a great sense of humor. Get my highest recommendation.

Eugene is great. He focuses on what your complaints are and works his magic. He's very professional…read moreand is flexible if you need him to be. I highly recommend him.

I was having balance issues and my doctor referred me to Kingston Physical Therapy & Sports Rehab…read more Therapy began about 10 weeks ago. First of all, PLENTY of parking in the Hannaford Plaza shopping location. Dedicated spaces with signage for Physical Therapy clients just steps from the front doors. When you walk in you're greeted by a receptionist who asks your name and the Physical Therapist you will be working with that day. There are a number of therapists and, based on your needs, one of them will be YOURS for the entirety of the course of treatment. I was fortunate to be assigned to Dr Sarah Prizzia. She's well educated in all things muscular and skeletal and extremely personable. I had fallen from a step ladder, landing flat on my buttocks. I was in pain because I had compressed one of my lower vertebrae on my spine as a consequence of the fall. The muscles in my abdomen, buttocks and each leg needed to be loosed up - stretched - in order to strengthen and coordinate those muscles used to walk steadily, safely and support my body. My goal was to feel that I could stand, walk and climb steps with confidence and stability. Today, I feel SO MUCH BETTER. Dr Prizzia gave me several printed pages intermittently during my 10 weeks so I can continue with the same exercises at home. Maintaining what we accomplished together with her guidance is essential to stay healthy and limber. My sessions were approximately 45 minutes long. I felt stronger with each visit. Yesterday, I traveled to NYC by Metro North and MTA subway with lots of walking, stair climbing, navigating busy street . At one point I realized, I was ambulatory without a cane and pain free. Yes, I was tired when I got home but pleasantly surprised that trip had been precarious, slower and painful 10 weeks earlier and yesterday it was a joy! Thank you, Dr. Prizzia, Kim and the support staff for their professionalism and commitment to a positive experience for all Patients. Excellent!

Good customer service has the following: - Treating…read morecustomers with respect, politeness, empathy and understanding, even in challenging situations. - Actively listening to their needs - Providing prompt, effective, and personalized solutions to their issues - Aiming for a positive and satisfying experience, trying to see things from the customer's perspective. After getting a very expensive broken hand surgery, being in a cast for two months, and then driving an hour to my first physical therapy appointment here, here's the conversation that ensued: Receptionist #1: Do you have your prescription? Me: Oh! I didn't know I needed one. I have all my records from the surgery right here. Hand Therapist: I can't touch you without a prescription. Me: Oh shoot, I didn't realize. I wish that had been made more clear on the phone. Hand Therapist: (explains why she can't touch me without prescription) (At this point, random Receptionist #2 walks over and interrupts like Gollum) Receptionist #2: (Shaming) I did make it clear to you on the phone. I talked to you. Me: Wow, you just popped out of noowhere. Receptionist #2: (Irate, defensive) I did make it clear to you. Me: I'm going to just keep talking to these two because at least they're nice. Hand Therapist: (adding fire to the flames, huffily) Well, we're alllll nice. And it devolved from there. Learn some customer service, people. You just lost a paying customer for literally nooo reason other than you have no training in customer service. You offered no solutions, belittled, condescended, argued and shot back defensively. Smile, be nice, empathize, and the customer is always right.

My biggest fear after a serious injury was that I would have to endure 8 -12 months of painful…read morephysical therapy. After a month at MOST in Rhinebeck I knew this fear was unwarranted. The therapists developed a treatment plan that worked around my lifestyle while improving my range of motion and getting my strength back without the feared pain. Every session started with a conversation on how my leg was feeling and how I was managing. Even when I did something 'stupid' and set my recovery back the MOST crew was understanding and worked to educate me on how to do somethings better in the future. We started with a simple goal and kept adding goals until WE reached my final goal. This goal was met after only 7 months. My orthopedist was impressed with the therapy and recovery time. If you need physical therapy you really should talk to the great therapist at MOST. Just as important as the therapist is the MOST support staff. The equipment is spotless, ice/heat wraps monitored while winding down and you are always treated with a smile. Even scheduling and billing is a pleasure.

Had total knee replacement surgery and the folks at Most had me walking and meeting my goals in two…read moreweeks. They were terrific and very friendly.