1. John H. Shelton, DMD, AFAAID

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    Metropolis, IL

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    John H. Shelton, DMD, AFAAID

    4.0 (1 review)
    Closed • 8:00 am - 5:00 pm

    Services - John H. Shelton, DMD, AFAAID

    Cavity treatment

    Dental exams

    Tooth filling replacement or repair

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    Ask the Community - John H. Shelton, DMD, AFAAID

    Alliance Endodontics - Waiting room

    Alliance Endodontics

    4.4(29 reviews)
    88.9 mi

    I called Alliance Endodontics with a very simple question before scheduling a consultation that…read morewould cost nearly $200. I already have a crown on the tooth that may need a root canal, and I wanted to know whether, if the existing crown is in good condition and can be retained, their provider can permanently restore the access hole made through the crown after the root canal. I was told that they normally place a temporary filling and send patients back to their general dentist. I understood that, but that wasn't what I was asking. I wasn't asking anyone to determine over the phone whether my particular crown could be restored. I simply wanted to know whether permanent restoration of an existing crown is something their providers will do when clinically appropriate. I even asked if she could check with the provider. Instead of getting a simple answer such as, "Yes, we can do that if the crown is suitable," or "No, our office never does permanent restorations and always refers patients back to their dentist," I was told that it depends on the provider and my situation and that I would need to come in for a consultation. That's what I found frustrating. I completely understand needing an examination to determine whether my crown is suitable to keep. But I don't believe I should have to pay nearly $200 just to find out whether the provider offers the service I'm looking for in the first place. I ultimately decided not to schedule. The interaction left me feeling like getting me booked for a paid consultation was more important than simply finding out from the provider whether this was something they were willing to do.

    Just had my first root canal at Alliance, and if I ever have to get one again, they will absolutely…read morebe my first call. Dr. Webber and his assistant Crystal were wonderful - kind, patient, and incredibly informative of everything they were doing. In fact, is it strange to say I had fun and the biggest challenge was trying not to laugh during the procedure?? There's a great vibe throughout the entire office, and you can tell people really enjoy working there. Even the front desk gals were delightful to work with, as this was my first time going the self-pay route. Jordan walked me through everything and gave me tips on how to save as much money as possible. Thank you so much to the entire team!

    Photos
    Alliance Endodontics - Front desk

    Front desk

    Alliance Endodontics - Root canal tray

    Root canal tray

    Alliance Endodontics - Reception Area

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    Reception Area

    John H. Shelton, DMD, AFAAID - generaldentistry - Updated October 2026

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