He's a great dr. My family goes to him since 12 yrs but now I had to change my kids dentist bcaz he…read moredoesn't take their insurance anymore, and I'm not happy changing their dentist as he's so good. Everyone is nice and friendly and knowledgeable from his front desk to the Dr himself. Would recommend this Dr anytime.

I'm so surprised by the great reviews, especially about the way they treat you here. From the…read moremoment I walked in I was greeted by reception with unfriendliness, arrogance, and condescending attitude. Though I arrived 10 minutes early, i was made to wait 40 minutes past my appointment time. The hygienist was rude, insulting and uncaring. I felt I was being shamed for my condition, and was told it would be a long hopeless and expensive journey. This was before Dr Errante walked in. He asked if the hygienist explained everything and I had any questions. He never examined or even looked at me, as he was clearly preoccupied. Worst medical experience of my life, which left me with PTSD, and fear of going to the dentist, any dentist. I have found a caring and effective dentist and staff, who have solved my issues, and I would highly recommend NOT EVER going to this office.

My whole family has been with Dr Ray Mascolo for 30 years We…read morewouldn't dram of seeing anyone else !!! By far...... the best :)

Very disappointing experience with scheduling and communication. I am an established patient…read morerequiring dental cleanings every 4 months and communicated i need weekend appointments. when I joined the practice, I was assured that weekend appointments could accommodate my schedule. However, i am not now being told the next available weekend appointment is not until May 2027(about 7months out), Although the office offered a Saturday exam, it would not provide the cleaning appointment within a reasonable timeframe. As a single mother, working full time, taking off work is not always feasible. Despite my repeated requests to speak directly with my dentist about continuity of care and my existing treatment plan, i was told that the dentist is too busy. I understand that dentists have busy schedules but patients time and healthcare needs matter as well. I expected better communication consideration and continuity of care from a practice responsible for my ongoing dental health. The fact that i couldn't even get a phone call to discuss my concerns is shocking. I wonder if the message actually made it to the dentist because i never seen a medical professional refuse to speak to a patient about concerns directly and decline to call.,,its been days of requesting.

I hate the dentist. Well, not as much as when I was younger, but even still today after all these…read moreyears I'm not a fan of going. It's changed a bit as maybe dentists are friendlier than they used to be (or maybe I'm just doing a better job in brushing my teeth?) which is where Sachem Dental Group comes into play. This Lake Ronkonkoma location is my new dentist spot and it fills in all the holes (pun intended) for what I need. Well, first it fit the bill for my wife as she was having some mouth pain and we didn't want to go all the way to New Hyde Park (where I used to live and my old dental location) to figure things out when SDG was right up the road from where we now live. Her experience was pretty positive and so we migrated our biannual checkups to this Hawkins Ave building. My first personal experience came a few weeks back where I had a mid morning appointment which I got to ahead of when it was scheduled and they took me just a smidge past my appointment time. While waiting, I overheard the people working at the front desk and they seemed friendly to other patients. The waiting area was also cutely decorated from the Fall along with some funny dental jokes written out in a few spots. I can vibe with this. Once getting called, the hygienist was nice enough as she cleaned through my teeth and didn't reprimand me for my semi-delayed trip to the dentist (a bit over a year, sorry). We took some X-rays too which took a little time as she was having a little difficulty with the machine, but she was apologetic and helpful during this. Back in the room, the dentist came in and looked through my X-rays and mouth to see that there weren't many issues to be seen. He was in and out pretty quickly which felt kind of fast, but he still seemed nice in that short interaction and honestly it's probably better that he wasn't in there for very long! I set up my next appointment for six months from now (the hours that SDG are open are pretty good) and I was on my way. Overall, Sachem Dental Group of Lake Ronkonkoma is a formidable spot for your dentist needs. It has a clean interior, nice enough staff, and generally smooth interactions during dental visits (my wife went the same day and her experience was positive too) to definitely keep this place as my dentist going forward. I'm glad everything went well, but that still doesn't change my deeper feelings about dentists in general. #sorrynotsorry

I have to say saddened...I've always had a good experience with Dr.Mazzola and hygienest Pat...was…read morea lot younger...trusting I brought my son to this practice...a certain orthodontist suggested he needed Invisalign because of the spatial issues he could not get braces...definitely an expense with my husband's dental we could not afford but paid it...turns out Invisalign did not work so Dr Dobbs all of a sudden said braces were an option??? We had to do what was necessary and stuck with this dr...appointments were awful..her being gone a month here and there...shoving you in and when you missed an appointment due to life issues it became "our problem" always by the way got reminders for appointments via text or phone call...but not for Dr.Dobbs which leads me to believe they are contracted out...regardless I have never been so unhappy and angered by the blatant disregard...my son is not even through his sessions and just had a tooth extracted...I have to try and fit him in for an appointment because she's been away for a month to finish his appointments before she retires???? Unreal

Wow. Finally a place where they make you feel comfortable aren't rude or condescending and pocket…read morefriendly. Would 1000% recommend

Dr Rodger Kleinman has to be one of the worst dentist ever. Came to fill in a small chip and he…read moreoverdrills my tooth and drills another without permission. So now I have two messed up teeth and my bite is messed up. What's worse he denies it and starts gaslighting you and tries to steer the conversation away from what happened.

Updated on 3/22 - office called back to give an appointment on April 7…read more I tried Sachem Dental in 2019 after a bad experience with another dentist. I had an appointment in mid-2000 that had to rescheduled because of COVID-19. No problem. When I was able to have an appointment, it was the end of October 2020 and we schedule an appointment for Tuesday March 23, 2021. Here is the annoying part - I received four confirmations through email and text messages staring a week ago. I called the office last week to confirm because I travel during the week. Today I receive a call that they have to reschedule because the hygienist will be out and next available is the end of July! This is unacceptable. The receptionist said to me, "It is because we only have one hygienist." This is not my issue. I hope the owner or manager reads this because other patients will. You over-confirm and then cancel!

They are a dental factory. Very unprofessional practice and they do not care about your time. I…read morebooked an appointment a year in advance and got a call a month before stating the that the hygienist does not work on the day of the booked appointment. Then for the new appointment, I was told an hour before the scheduled appointment that the hygienist had an emergency, but somehow could see me an hour later than the scheduled appt. time. Complete nonsense! If there was a true emergency, how could the office be certain that the hygienist would be available an hour later? Do yourself a favor, and find a different practice.

I had a fantastic experience with Dr. Travis. She's very detail oriented and clearly very good at…read moreher work. I've have been visiting this office for years. She is very careful to make sure her procedures are practically painless, and takes a considerable amount of time to make sure she explains all my options and possible outcomes. She wasn't concerned with getting me out the door quickly at all, and spent as long as it took to make sure everything was perfect. Her staff is wonderful as well...they really take their time to accommodate each patient. I highly recommend this office and Dr. Travis.

Okay, so I thought I had great dental insurance. While it covers me well, the dentist does not get…read morepaid nearly as much as they should. That said, there are many dentists out there that make sure the hygienist only gives you the allotted time in the chair before it starts costing them $ for you to be there. Please folks, take note whether your cleaning is 50 minutes....40 minutes....25 minutes. Dr Travis makes sure ALL patients are treated as if they are her dear friends, regardless of what insurance you have. If you realize you're in and out of that chair in no time, please consider switching to Dr Lynn Travis......she's pretty too!

This place is awesome and highly recommended. Had a toothache and needed to see a dentist quickly…read more After calling around to several dentists in the Sayville area and literally getting their machines, these folks picked up and got me in the next morning. They were kind, professional and very thorough. And with Covid still happening, masks were all around. If you need a dentist, consider these folks.

Saw Dr Grassa 6 months ago at Dr Romeo's office in Massapequa, since Dr Romeo who came highly…read morerecommended by my colleagues was unable to fit me into his schedule. When calling Dr Romeo's office for a F/u appt recently I was informed Dr Grassa had moved to Sayville so I called and made an appt. I saw him recently at Sayville Family Dentistry. My initial interaction with the friendly receptionist was positive. I then saw the hygienist who informed me I may need to return for two deep cleanings, although she had not taken X-rays yet nor had she done my cleaning yet. I was then seen by Dr Grassa who briefly examined me then told me I had a cavity in my wisdom tooth and the tooth required removal. Never showed me the tooth in question by using a mirror, never showed me anything on X-rays and never explained why he came to his conclusion. (I had X-rays done 8 months ago and have never had tooth discomfort). He told to see a dental surgeon. No referrals given for a dental surgeon, no documentation given as to why he reached his conclusion but just a very dismissive /disinterested attitude about my dental care as he just walked out of the room. I do not recommend this dentist and I already have an appt. with a new dentist. I should have seen Dr Romeo instead of wasting my time.

I went to get a price quote for implants, saw Dr Vibert, as I sat down he didn't even welcome me…read morebut ignored me and I never ever got a call!? I found that very insulting and rude!! I never said anything for this kind of response? Very very rude!! So my point is Do Not Go to His Practice!!!

First my experience was great. I had my full dental implant put in July 2024…read more Dr. Vibert explained the procedure to me in clear terms which helped me to decide to go forward. The staff at Pure Dental was professional and and very accommodating. I am happy with the care and results I received. Margaret Ashe