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    John C Braden , DDS

    5.0 (1 review)

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    8 years ago

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    The Village Orthodontics - Dr. Ashley

    The Village Orthodontics

    3.7(3 reviews)
    64.4 mi

    ZERO stars if I could! Dr Hill is nice but practice has deceptive billing since their 0% interest,…read moreisn't 0% because they actually give a cash pay discount (more info at bottom). His second appointment he had his expander placed and it went great until it was time to make his next appointment. He was supposed to turn for 21 days and come back in 3 weeks for braces and chains, the earliest appointment they had was 7 weeks away! His contract was 18months, at this rate it would take 2.5-3years. So I immediately began looking for another orthodontist to transfer his care. I found another orthodontist around the corner and couldn't be more happy. Turns out he doesn't need braces or chains, he did need a lot more turns than the original 21, and his appliance was loose and was unwinding itself so it is now glued. I cancelled with this office and transferred care, his plan was decreased $2800 and the new office is only going to charge $500 for a retainer at a later point. However when I cancelled no one cared to ask why I had chosen to change care so soon after starting, the office really doesn't care about the patients. I spent the next few weeks trying to get an itemized bill for what they charged me for...turns out there isn't one, they gave me a paper that shows original contract price $4000, discounted to $1200, then a list of all of my payments! No list of ortho's fee, no list price for appliance fee. But when I began looking into bill their 0% interest payment plan ISN'T 0%, they told me my son's care would be $4000 but it was actually $3800 if paid in cash because they have a cash pay discount and then charge 2.87% on the $3800. I would NEVER recommend this practice to anyone!

    Dr. Ashley and her team are amazing! They have great bedside manner and quickly build rapport with…read moretheir patients and parents. My son loves going to his appointment because everyone is invested in him as a person and checks in before beginning any procedure. I love seeing a woman of color in position! She is very warm and welcoming. I'm glad we came to The Village Orthodontics!

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    The Village Orthodontics - Dr. Craig

    Dr. Craig

    The Village Orthodontics
    The Village Orthodontics

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    John C Braden , DDS - endodontists - Updated August 2026

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