We have worked with Custom Yacht Service for over a decade now. We feel fortunate to have had…read moreexcellent service from John Friday and his crew. Each time we have needed something done, the work is well done, the boat is tidy, secured and clean. We have always been dealt with professionally and fairly. Consummate professionals.

Unless you have months to wait for your boat and have no regard for your money go someplace else…read more There are many boaters who do drop off their boats for six months and are happy to spend excessively on boat maintenance but if this is not what you want do not go to this business. There is not much competition in the area and I have gone here twice. Both times were for 2 week or less jobs that ended up being over 2 months. Rain, holidays, sick employees are all excuses for delayed work. This is an hourly business and a task that should take one or two hours will appear on the invoice as a ten or twelve, or more, hour tasks. Tasks where a power tool could be used will be done with a hand tool. Think hack saw instead of reciprocating saw and picture two employees operating the hacksaw at one time. It really happened! Your boat will be dirty, inside and out, when you finally get it back. Vendors who come in to do wax and bottom jobs are good and work very quickly and use time saving electric and pneumatic tools. Check everything before leaving. Look for tools and parts in the bilge. Check that everything works correctly like bow thruster pushes in the right direction and not rigged backwards. The invoice has been a jaw dropper both times. About a 30% charge above whatever a generous estimate would be for the work. The hour totals are unbelievable, if true then there is a very serious time management issue or there are integrity issues. I checked progress on the boat every other day based on my first experience and did not see the effort match the hours on the invoice. Little to no communication re the pace or work unless you initiate it. The yard is organized and customers are allowed to work on their boats while here, which is nice, but your boat will be there for a long time. Address every issue, delay, or questionable time management and status of your invoice frequently during the process because once the invoice is written the owner is not open to a discussion and will resort to the old chestnut "if I give you a discount, then do I have to give everyone a discount" as a response to a question about charging 24 hours of work to remove one part. Avoid this business if you plan to boat in the same year you want to get work done.

I have used Brian Trekle for years on two different boats, Needs, Wants & Desires and SEA 21…read more Brian knows what he is doing and is very competent. His pricing is fair and a bargain to a lot of others. I highly recommend him.

Jackie took our family out for a 3 hour tour. We collected fossilized coral and it was great…read more Jackie provided everything from kayaks, to life vests, to oars to ice packs and tons of knowledge. Highly recommend her guides! Thanks!

We had a great time on the water with Bay Country Kayaking!! They knew a lot about the environment…read moreand the wildlife. Our kids had a great time for their first time kayaking in the bay. Jackie and Byron they were awesome and so helpful. Thank you

Mr. Lee is the BEST on the Chesapeake Bay in maintaining the finish on boats. I have never seen…read morebetter work. I keep one boat in Ft Lauderdale, "Yachting Capitol of the World" but it misses Mr. Lee and his sons. Old time attention to detail and hard work.

Expensive teak job failed after one season. Not worthwhile. Not customer responsive.read more