1. Johel Painting

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Johel Painting

5.0 (1 review)
Closed • 7:00 am - 8:00 pm

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Exterior staining

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2 years ago

great service! amazing quality and great communication. I'll highly recommend this service.

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Paris Painting - Client Experience is our #1 Priority!

Paris Painting

(38 reviews)

Had our home exterior painted in April 2020 and was really happy with the experience and end…read moreresult. I've gotten several compliments about the exterior from friends and family because of the stellar paint job. The project manager was very responsive and attentive. When a couple of concerns came up, he addressed them quickly and ensured we were satisfied with it. The crew was professional, quick, and very skilled. We have a stucco house with wood trim, and I appreciated the expertise in the painting techniques used to paint those surfaces; it all turned out great. The office staff were also communicative throughout the whole process.

TLDR; Lead safe practices both underwhelming and unfollowed. Somewhere between unreliable and…read moreinexistent point of contact. Customer service mostly excuses and hand waving. After project stops returning calls. Actual painting pretty good, but if you have lead paint; call someone else. I hired Paris Painting to safely scrape and paint over lead paint surfaces. Their quote was competitive, but not the lowest. On the first morning a project manager shows up that isn't the originally assigned project manager, ok fine. We do initial walkthrough and verify what surfaces are lead. Signage was already placed. Temp manager then says original manager will take over from there and leaves no contact information. While prepping surfaces, the painter decides to scrape lead paint onto cloth drops cloths 4 feet wide with huge gap between house and cloth.(Photos attached). I call project manager who was supposed to be taking over and no answer. I call main office who say they'll get back to me. I get manager callback 20-30 mins later who eventually gets a hold of the first manager I saw who calls me back and then has me hand my phone to the painter so he can tell him not to continue scraping lead paint directly onto my property and cleanup the surfaces. While he does take a wet sponge to the sidewalk, there's still left over chips on ground and you can't cleanup garden soil, so I have to get that tested. Day 2 I call project manager who still doesn't answer the phone. I was told he had a family emergency, which I'm sorry for, but for thousands of dollars their staffing issues shouldn't be my headache. I follow-up with the "temp manager" again. Confirm we understand which surfaces are lead and to follow safe practices from here on out. For the rest of the project plastic drop cloths are put down, but chips are simply left on plastic for hours on a windy days. I found multiple chips in my neighbors yard and my property. This is just what I observed first hand, I wasn't there the whole time. Could, in fact, be worse. This is before I learned that the legal requirements for lead-based paint for painters are actually significantly lower than the EPA recommended guidelines. Specifically they dry scrape, they don't use a HEPA vacuum for cleanup and I'm not sure they tested surfaces afterwards. Also painter used zero ppe, but that's not my concern. Amanda promises me we will talk about this after the project. Except following the project they didn't return my calls. Not 1 star, because the actual painting was good.

Johel Painting - painters - Updated October 2026

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