I've been coming here for the past year or so and have been pleased each time. High quality work…read morebeing done and I wholeheartedly recommend this place!

This is an excellent, well-run repair shop that does exceptional quality work. Paying in cash is a…read moresmall issue, and parking isn't always easy. But working with these guys is great--they're super knowledgable and they understand quality materials. Our family has used them for years for all different kinds of shoe and boot repairs. They're friendly, dependable, and fairly priced.

I found this shop when searching yelp as the heel top came off of one of my favorite (over worn)…read moreheels. I called and the owner offered to be able to look at them right away. I came within a half hour and was so pleasantly surprised with his friendliness, professionalism, last minute accommodation and perfect work within 20 minutes like new! I even stayed a bit and had a great conversation with him regarding his family business and history of it. There is convenient street parking alongside the shop and it's right along the Washington Road shops. He charged $20 for two quick solid fixes, last minute and worth every penny for the service overall - in addition to helping a small business. He shared they also have a shop in Squirrel Hill with both for about 30 years. Highly recommend! Tip: cash only.

Dropped off a pair of older Telemark leather boots with Vibram soles detaching.... Sort of a…read morespecialty old school cobber item - they cleaned them up and resoled with a couple days. Quick turn around and good price point!

Took a pair of Louboutins with very worn bottoms and he restored them to look like new. He does…read moreflawless, impeccable work.

Very helpful (and friendly)! Would highly recommend them for any type of shoe, boot or leather…read morerepair work!

Rick is an absolute gem! Kind! Knowledgeable! Honest! Prompt! And reasonably price! Been using…read morecrafton shoes repair since a teen and I'm now 39 years old.

Beyond fabulous! A perfect -- and RARE--example of Old World-cobbler-quality and pride of craft…read more Sad when it moved, but we will follow where it goes.

Absolute wonderful service. Personable and interested in delivering quality service. Reasonable…read morepricing and exceptional service

Merrell stopped making my favorite boots. This was it. No more just buying a new pair. The…read moreheels were worn down. . I needed help!! Gary explained that it's made in one piece and not easy to fix. He was up front about the difficulty and cost. But he did an amazing job fixing the heels! Professionally done. It's beautiful work! He is friendly but direct. His work is A+ His shop is quaint and interesting. You get your money's worth!! Highly recommend!

They totally saved my new clog sandals with a simple $10 stretch. I could have hugged the whole…read morestaff I was so happy. Nice work!!

I mailed my $300 Thorogood boots in for a full resole. it cost $200. I Could have gotten new boots…read morefor $70 more but I didn't want to have to break them back in. I got them back today and they look almost new. They looked like shit when I sent them in. I am really impressed. I can tell a lot of effort and care went into fixing these boots. I will let everyone know how they hold up. I have pics to add but I don't see a place to add them. I also got a letter in my box as a thank you with a discount off of future service.

Al is a master. Does such great work and is a super nice and interesting guy. Stretched 2 pairs of…read moresneakers.

I've taken atleast 20 pairs of shoes/boots/sandals to Al's! He does an amazing job of restoring…read moreand repairing. He also repaired my favorite LV backpack purse and made a point to let me know if he does the repair, LV will never work on my bag to repair and I was so impressed that he mentioned that because he could have lost that sale (but I knew that already and didn't care because I love that bag) AND he only charged $25 to fix the leather strap and secured it stronger than LV would have :) Al's provides top notch quality and it's very affordable!

I have been using this particular Cobbler for MANY years! He quite simply is the best of the best!read more

He is so friendly and the shoes or purses look brand new. High quality repairs and materials! He…read morefixed a purse zipper for me that I thought was a lost cause. Highly recommend him.

Shoe and leather repair at a reasonable cost. Look for new…read morehours. Very accommodating to your needs. Dennis - Pleasant Hills Pa

A call back... or some kind of request to get a call back. I don't even know if they're open.read more

They are happy to find the one shoe in stock that fits your foot!…read moreThey do orthotics also.

If you have any kind of foot problem, this is *the* place to shop, because everything they carry is…read moredesigned to be healthy for feet, and supportive. If you're on your feet all day, this is also the place, although I don't know if they carry the steel-toed boots people in some occupations need. But if you work in a hospital, retail, restaurant, or similar, they carry dozens of beautiful and fashionable styles you will love. People who just love really comfortable shoes and sandals will also find a lot to love. What really stands out, though, is the customization they can do. That includes everything from heel lifts to platforms for those with one shorter leg to fully custom molded shoes. I would imagine they could do just about anything else one might need or just want, too, and they can also do just regular shoe repair, although that is clearly not their main niche. They will also make needed adjustments even to shoes or boots you have bought elsewhere, so steel-toed boot wearers, take heed. I had had to quit wearing my beloved Birkenstocks because although I love the support of their footbed, arthritis in my feet was making the amount of depth too painful. Mark (the lovely and really helpful owner) suggested inserting a thin pad between the insole and the cork main body of the sandal. That totally solved the problem and gave me plenty of cushioning while still leaving my feet fully and securely supported as only a Birkenstock can do. Years later, they are still perfect, and my feet have never hurt again in them. The showroom is big, spacious, bright, and sunny thanks to multiple large windows. The store is also fully wheelchair accessible - yay! And great bonus - they have parking behind the store! They are also right on a couple of major bus lines, so they should be reachable from almost anywhere for people who don't drive. It can get really busy, and with the customization they often do and the extra attention that requires, and AFAIK, only one or two people working, there can be a bit of a wait for your turn, so just leave plenty of time for your visit, especially if you know you will need any sort of modification. Great store, great location, great selection, and great people and service. What's not to love, for anyone who loves really comfy shoes?