Both the owner and the driver were very professional and polite! Especially considering we were 45…read moreminutes away from the shop. Sadly our insurance company doesn't pay much for roadside assistance!!

1- huge lack of communication 2- absurd towing price…read morewithout offering other options and without a ridiculous fee. 3- driving around for 40 extra minutes trying to locate the "garage" 4- seems like the "positive" reviews are from friends and family 5- my friend's tire and rim were with the vehicle and then gone without explanation I could keep going but I'll keep it civil. our mechanic absolutely disagreed with the services and prices 100%. Just don't do it.

Bald hill helped me get my car out of a mud hole during a snow storm, they are the best! The tow…read moreoperator was a kind soul as well.

From the owner: Our Livonia shop location is currently a towing-only facility. We offer light, medium, and heavy…read moreduty roadside service and towing. We can perform lockouts, jump starts, fuel deliveries, flat tire changes and repairs, battery replacement. Our mobile battery installation and testing services are a big hit. We even provide a 3 year full replacement warranty on all of our batteries. Our dispatchers are live and local 24/7. You are better off calling us directly no matter what kind of towing coverage you have for fast and professional service. Our shop in Honeoye is used for complete repair services.

Ali's was contacted for a tow job at 10:45pm on a Tuesday evening. Due to the hour and the cold,…read morethe driver called us right away to confirm that he was leaving his location. That it's a 45 minutes after drive but will be there soon. Upon arrival within the estimated time, the driver shook our hands, tried to jump the vehicle and confirmed it's not the battery. Dropped the vehicle off at the designated location, sent pictures to confirm the truck is at this location and in the same condition it was at pickup. Super friendly and efficient service.

very bad people they stole my car when I called them about it 45 times they didn't answer. I kept…read moreasking where is my car they stated it was in my driveway it was no where to be found at all. when on the phone with the police they called back said stop calling with drama when I'm asking about car. sad something very racial towards me about africa when I'm not from africa stated this is not what we do in america when I'm born here . will not help look for car anything . don't get car towed from them .

Stay away will rip you off charged 1390 00 for 3 hrs of…read morelabor to change a clutch fan because I bought my own parts very shady repair shop

We are a trucking company. Out of town .. the job was done. The prices were through the roof …read more.. not because that's what they were. Because we had no choice and out of town. Karma is a bitch

Making an appointment was necessary for me. I was told I may have to wait 2 hours but I was done…read moreafter 1 hour. Serviceman made sure they had potential needed parts for my repair. I was happy with the final bill. I will return in the future when needed! And recommend them!

We were on holiday with a shaking steering wheel. We happened upon this busy place. If I could give…read morethis place 10 stars I would. Thanks to Chris who took the time to diagnose the problem, Brian for researching and installing tires, and Sammy for overseeing everything and keeping us in the loop. We so much appreciate this place! Oh yea, and a great price. I checked....

Thank you so very much for sending Carl to rescue us on New Years Day!…read more He is a very personable, knowledgeable and professional young man. On top of all of that, Carl was truly compassionate towards us and our situation. Thank you thank you thank you!!! highest rating!

I was towed from a "Business Patrons, 1 hour" section on a Saturday night. Businesses were closed…read more(except for the pizza spot), very few cars in the lot. I went back out after 1.5 hours to get a bag and check on my car, it was gone. I told the dispatcher I had a sound check for a show, the parking garage nearby is closed, businesses were mostly closed and no one was in the lot, and had returned to check on it it -- he initially felt bad but then became rude, stating it was $425 and wouldn't budge on price. Keep in mind, city tows are $275. I got there after my show at 12:30am -- just a truck sitting at the gate, no light, no office. The kid there said he was just about to leave. I asked for a receipt by text and never received a response. I also asked for the contract between the property management co and Kosiken's, no response. They could have written a ticket or put a boot on. This is legal theft & coercion.

David and his team are AMAZING. Incredibly responsive, professional, and on top of their game. We…read moreloved meeting Orlando who came to save the day. Good guys all around! Wish me had people and businesses with Mr. David's and Mr. Orlando's business model back home by us.

Driver going 85mph with 2 damaged vehicles on back going down 490. Pieces of car flew off damaging…read moremy new vehicle. David lied and deflected aledging their tow vehicles only go 65. Don't use this business, and if you see their trucks STAY AWAY, you'll be left with damage and bad customer service! Real pieces of work...